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Manager Of Program Operations Jobs in Cleveland, OH

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EAS Operations Manager

Cleveland, OH · On-site

$62.68K - $76.70K/yr

The purpose of this position is to manage Quality and Compliance within the Energy Assistance Services team to ensure the highest standards of quality, accuracy, and compliance in program operations ...

STEPFORWARD

EAS Operations Manager

Cleveland, OH

The purpose of this position is to manage Quality and Compliance within the Energy Assistance Services team to ensure the highest standards of quality, accuracy, and compliance in program operations ...

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Manager Of Program Operations information

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$38.8K

$106.2K

$153.7K

How much do manager of program operations jobs pay per year?

As of May 28, 2026, the average yearly pay for manager of program operations in Cleveland, OH is $106,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does a program operations manager do?

A program operations manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure they meet goals, deadlines, and budgets. They manage teams, develop processes, and use tools like project management software to optimize efficiency and effectiveness across programs.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are popular job titles related to Manager Of Program Operations jobs in Cleveland, OH? For Manager Of Program Operations jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Manager Of Program Operations jobs in Cleveland, OH look for? The top searched job categories for Manager Of Program Operations jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Manager Of Program Operations jobs? Cities near Cleveland, OH with the most Manager Of Program Operations job openings:
Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Cleveland, OH as of May 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,174 per year, or $51 per hour.

Program Manager, Advanced Manufacturing

Tri-C

Cleveland, OH • On-site

$65K - $75K/yr

Full-time

Posted 12 days ago

Job description

Program Manager, Advanced Manufacturing
Department: Advanced Manufacturing
Location: Manufacturing Technology Center
Reports To: Director, Advanced Manufacturing
Recruitment Type: External/Internal
Requisition ID: req6892
Employment Type: Administration and Professionals
Union Position: Non-Union
Work Schedule: M-F, 8:30am-5pm (subject to change)
Number of Openings: 1
Job Description:
SUMMARY
The Program Manager of Advanced Manufacturing is responsible for the operational execution and coordination of advanced manufacturing-related academic and workforce programs within Cuyahoga Community College's Advanced Manufacturing Workforce Training Academy. This role supports the College's mission to provide high-quality education and training aligned with industry needs, especially in Northeast Ohio's growing advanced manufacturing sector, with a primary focus on enrollment growth, instructional capacity, and program delivery efficiency.
ESSENTIAL FUNCTIONS
  • Manages the day-to-day operational execution of Advanced Manufacturing programs, with a primary focus on Manufacturing Technology-including Machining, CNC and Composites. Additionally, assists with the execution of Integrated Systems and Engineering Technology (electrical and mechanical), Welding, and related contract training programs.
  • Coordinates the delivery and operational readiness of manufacturing programs, including credit and non-credit offerings, in alignment with program strategy and leadership direction.
  • Collaborates with faculty, instructors, and other instructional and administrative staff to support instructional readiness, onboarding, and consistency across programs and sections.
  • Supports accreditation and compliance activities through operational coordination and documentation, as directed by program leadership.
  • Supports employer-informed programming by translating workforce demand data into operational scheduling and delivery adjustments, in coordination with the Director.
  • Supports apprenticeship initiatives to expand experiential learning opportunities for students through scheduling coordination, instructor alignment, and program logistics.
  • Participates in industry and community engagement activities as requested, in support of program operations and delivery.
  • Coordinates career pathways and stackable credentials by supporting operational alignment between credit and non-credit offerings, in collaboration with academic and workforce leadership.
  • Tracks and reports operational performance metrics, including section counts, enrollment fill rates, instructor utilization, and delivery timelines.
  • Leads operational planning and coordination of class schedules, manages enrollments and waitlists, and takes corrective action to reduce under-filled or cancelled sections.
  • Coordinates program operations with instructors, support staff, and internal partners to ensure smooth delivery of programs and courses.
  • Supports grant-funded program execution, including scheduling, instructor coordination, and reporting of operational deliverables.
  • Maintains industry related currency/relevancy through periodic professional development opportunities, including but not limited to externships, career pathway training, work-based learning experiences, conferences, forums, symposia, presentations, and industry certification activities or related situations, to inform operational relevance and delivery.
  • Prepares operational reports and briefings for internal stakeholders focused on program delivery, enrollment, and capacity.
  • Performs other duties as assigned.

REQUIRED QUALIFICATIONS
EDUCATIONAND EXPERIENCE/TRAINING
  • Bachelor's degree in manufacturing, engineering technology, industrial management, or related field.
    • Significant related experience may substitute for education
  • Minimum of five years of full-time experience in manufacturing, program coordination, workforce development, or higher education with responsibility for program operations or delivery.
  • Demonstrated experience and knowledge in manufacturing, labor organizations, and skilled trades.
  • Demonstrated experience coordinating instructional delivery, scheduling, and operational workflows.
  • Demonstrated effectiveness in a role requiring dynamic and abstract problem-solving methods in adaptive situations.

KNOWLEDGE,SKILLS, and ABILITIES
  • Possess comprehensive knowledge of manufacturing technologies, industry certifications, and workforce trends.
  • Possess strong organizational and time-management skills and is results-oriented.
  • Possess excellent written, verbal, and interpersonal communication skills.
  • Ability to collaborate with internal partners to support enrollment and program delivery goals.
  • Ability to promote student success.
  • Possess excellent customer service skills with proven ability to develop and sustain productive customer relationships.
  • Ability to work effectively in a dynamic and changing work environment requiring flexibility and teamwork.
  • Demonstrated ability to develop, foster, and cultivate relationships, create opportunities, and solve problems.
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
  • Ability to develop and maintain relationships with key external and internal contacts to enhance workflow and quality.
  • Demonstrated intermediate proficiency with Microsoft Suite.
  • Possess sensitivity to appropriately respond to the needs of students and the community.

COMPETENCIES
CRITICAL COMPETENCIES
  • Collaboration
  • Continuous Improvement
  • Quality of Work

VERY IMPORTANT COMPETENCIES
  • Service Focus
  • Communication

IMPORTANT COMPETENCIES
  • Adaptability
  • Time Utilization

PREFERREDQUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
  • Experience with grant-funded initiatives and apprenticeship programs.
  • Experience technical teaching and training at a college level.
  • Prior experience in budget administration.
  • Prior experience in the administration of an apprenticeship program.

KNOWLEDGE,SKILLS, and ABILITIES
  • Intermediate proficiency in data analysis and program evaluations tools.
  • Demonstrated success in developing, promoting, and marketing training or consulting programs.

PHYSICALDEMANDS/WORKING CONDITIONS
(The demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essentialfunctions.)
  • The work is performed in a normal, professional office environment.
  • The work area is adequately lit, heated, and ventilated.
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Target Starting Salary Range: $65,000 to $75,000
The final offer for the successful candidateis targeted to fall within this range but will be based upon an assessment ofinternal equity, the unit's available budget, and the candidate'squalifications in relation to the minimum and/or preferred jobrequirement(s).
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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