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Manager Of Process Improvement Jobs in Tennessee

Process Improvement Leader

Kingsport, TN · On-site

$107K/yr

... Management • Lead improvement projects aligned with the strategic priorities of the assigned ... Process Knowledge Management • Structure, document, and share process knowledge across the ...

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Manager Of Process Improvement information

What does a manager of process improvement do?

A Manager of Process Improvement is responsible for analyzing, designing, and implementing strategies to optimize business processes within an organization. Their primary goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They often lead cross-functional teams, use methodologies like Lean or Six Sigma, and track performance metrics to identify areas for continuous improvement. By streamlining operations, they help organizations achieve better results and stay competitive in their industry.

What are the key skills and qualifications needed to thrive as a manager of process improvement?

To thrive as a Manager of Process Improvement, you need expertise in process optimization, data analysis, and project management, often supported by a degree in business or engineering and relevant Lean Six Sigma or PMP certifications. Familiarity with process mapping tools, workflow software, and data analytics platforms is commonly required. Strong leadership, problem-solving abilities, and effective communication are vital soft skills for driving change and collaborating across departments. These competencies enable the identification and implementation of efficiencies that boost organizational performance and sustain competitive advantage.

How does a manager of process improvement typically collaborate with cross-functional teams to drive change?

A Manager of Process Improvement often works closely with cross-functional teams by facilitating workshops, leading process mapping sessions, and gathering input from various departments to understand pain points and inefficiencies. They act as a bridge between leadership and frontline staff, ensuring that proposed changes are practical and align with organizational goals. Regular communication, stakeholder engagement, and consensus-building are key aspects of their collaboration, which helps ensure that improvements are successfully implemented and sustained.

What is the difference between Manager Of Process Improvement vs Process Analyst?

AspectManager Of Process ImprovementProcess Analyst
CredentialsBachelor's degree; certifications like Six Sigma, LeanBachelor's degree; certifications like Six Sigma, Lean (preferred)
Work EnvironmentOversees teams, strategic planning, cross-departmental projectsAnalyzes processes, data collection, reporting
Employer & Industry UsageManufacturing, healthcare, finance, logisticsManufacturing, IT, healthcare, business services
Search & Comparison IntentUnderstanding managerial roles in process improvementAnalyzing process data and recommendations

The Manager Of Process Improvement typically leads teams and develops strategies to optimize processes across departments, requiring leadership skills and strategic planning. In contrast, a Process Analyst focuses on analyzing data, identifying inefficiencies, and recommending improvements. Both roles often require similar certifications like Six Sigma or Lean, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Of Process Improvement jobs in Tennessee?

The most popular types of Of Process Improvement jobs in Tennessee are:

Infographic showing various Manager Of Process Improvement job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Process Improvement Manager - Corp

Dollar General

Goodlettsville, TN • On-site

Full-time

Re-posted 2 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,633 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Company Overview
General Summary:
Lead and support cross-functional initiatives that combine structured project management and process improvement to drive measurable business outcomes. Manage projects through defined lifecycles from problem identification through execution and implementation, while ensuring alignment to organizational priorities. Partner with Merchandising, Store Operations, IT, Supply Chain, and other stakeholders to improve processes and deliver sustainable solutions. Communicate regularly with key stakeholders on project updates, risks, next steps and results.
Job Details
Duties & Responsibilities:
  • Lead and support key cross functional and strategic projects using structured project management methodologies that deliver significant value to Dollar General. Define project scope, timelines, milestones, resources, and success metrics. Ensure alignment with business priorities and track progress against established plans.
  • Apply formal project management practices, including project planning, status reporting, risk management, and stakeholder communication. Maintain clear documentation and ensure consistent execution standards across projects.
  • Rigorously support the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of Dollar General. Support strategic planning, process review and improvement projects to enhance corporate performance.
  • Analyze processes and performance through data collection, time studies, and productivity assessments. Identify root causes, evaluate improvement opportunities, and recommend actionable solutions to optimize performance.
  • Partner with Supply Chain, Store Operations, Merchandising and other department leadership in the development and deployment of process improvement initiatives. Work with IT, Finance, and other support functions to remove constraints, justify investments and implement solutions that improve service and reduce expense.

Knowledge, Skills and Abilities (KSAs):
  • Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions.
  • Ability to partner, coordinate and influence across all levels of management.
  • Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership.
  • Ability to lead multiple priorities and projects (3-5).
  • Strong communication and stakeholder management skills across all levels of the organization.
  • Design and execute appropriate analyses to size potential impact of problems or solutions.
  • Strong analytical and process mapping skills.
  • Knowledge of project management methodologies.
  • Ability to create and execute an implementation plan for rollout.

Qualifications
Work Experience &/or Education:
  • Bachelor's degree in Business, Supply Chain or Industrial Engineering required, or equivalent professional experience.
  • Advanced Degree preferred.
  • Minimum of 5 years of relevant work experience.
  • Project Management (PMP Certification), Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred.

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US