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Manager Of Operations Jobs in Springfield, IL (NOW HIRING)

Rentokil

Operations Manager

Springfield, IL

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ...

DataAnnotation

RCM Operations Manager

Springfield, IL · Remote

$20/hr

You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to ... Cycle Management & Patient Finance, Pharmacy Operations (Pharm Tech), Laboratory Services and ...

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How much do manager of operations jobs pay per year?

As of May 29, 2026, the average yearly pay for manager of operations in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of Operations, and why are they important?

To thrive as a Manager of Operations, you need strong leadership, analytical, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and process improvement methodologies like Six Sigma is typically required. Excellent communication, problem-solving, and team-building abilities help drive performance and manage cross-functional teams effectively. These skills ensure efficient operations, strategic alignment, and the achievement of organizational goals.

How does a Manager of Operations typically collaborate with other departments to drive organizational success?

A Manager of Operations regularly works cross-functionally with teams such as finance, human resources, and sales to ensure smooth business processes and alignment with company goals. This often involves coordinating project timelines, optimizing resource allocation, and facilitating communication between departments to address operational challenges. By fostering strong interdepartmental relationships, Managers of Operations help identify bottlenecks, implement process improvements, and support strategic initiatives that contribute to organizational growth. Effective collaboration is key to maintaining efficiency and meeting performance targets.

What does a Manager of Operations do?

A Manager of Operations oversees the day-to-day activities within a company to ensure efficiency and effectiveness in meeting organizational goals. Their responsibilities typically include managing staff, optimizing processes, monitoring budgets, and implementing policies to improve productivity. They also collaborate with other departments to streamline operations and address any issues that arise. Ultimately, their goal is to maintain smooth business operations and drive growth.
More about Manager Of Operations jobs
What are the most commonly searched types of Of Operations jobs in Springfield, IL? The most popular types of Of Operations jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Manager Of Operations jobs? Cities near Springfield, IL with the most Manager Of Operations job openings:
Manager Of Operations jobs near you
Infographic showing various Manager Of Operations job openings in Springfield, IL as of May 2026, with employment types broken down into 55% Full Time, 41% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $62,892 per year, or $30.2 per hour.
Operations Manager

Operations Manager

Rentokil

Springfield, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 hours ago

Rentokil rating

7.1

Company rating: 7.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

12th of 31 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention 

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

 

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels ​

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits) ​

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention 

  • Fill in periodically on customer appointments to help close any temporary staffing gaps​

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

  • Monitor and maintain inventory levels of pest / termite control and home services products​

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions​

  • Ability to effectively lead and motivate others​

  • Good aptitude for basic/intermediate math, for calculations related to sales/service​

  • Strong communication skills (verbal, written, presenting) ​

  • Ability to build rapport easily and establish trust with customers and employees​

 

Minimum Education Level/Certifications

  • High school diploma (or GED)​

  • Maintain licenses/certificates as required by federal, state, and/or local regulations​

  • Maintain valid driver’s license​

 

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

 

Travel Requirement

Travel up to 100% of time within assigned territory(s)

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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