Manager Of Operations Jobs in Hamden, CT (NOW HIRING)

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

The Manager of Hauling Operations manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes.

• Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities.
• Supervise, train, and evaluate site personnel, including drivers, helpers, ops supervisors and dispatchers.
• Develop and implement operational procedures to maximize efficiency and minimize costs.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management.
• Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable.
• Communicates with Customer Service and Sales as needed.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Responsible for conducting monthly safety meetings/ training sessions.
• Schedule regular defensive driving training sessions with safety team.
• Promote a “safety before schedule” mindset throughout operation.
• Performs site inspections and addresses facility issues timely.
• Ensures quarterly random drug screens are performed.
• Performs fleet inspections (Fleet Walk).
• Responsible for Route Optimization.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource.

• 7 – 10 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees
• Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience
• 3 + years of supervisory experience
• Effectively handle employee grievances and conduct investigations
• Prior experience in environmental services a plus
• Experience with fleet management and heavy equipment operations.
• Experience overseeing business plans, developing and tracking budgets
• Demonstrated ability to use a data-driven approach to decision making
• Leadership capabilities working across a matrix organization
• Experience implementing safety (OSHA) programs and equipment specifications
• Proven ability to work efficiently with minimal direct supervision
• Demonstrated ability to motivate others to achieve results
• Proven experience meeting business commitments, driving change and implementing process improvements
• Excellent interpersonal and customer service skills
• Strong organizational skills and attention to detail
• Time management skills with a proven ability to meet deadlines
• Analytical and critical thinking skills
• Proficient with Microsoft Office suite or related software
• Must be able to work outdoors in all kinds of weather.
• Proven experience in managing labor relations in a unionized environment
• Excellent computer skills with the ability to handle multiple programs and systems.
• Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices
• Must have desire and ability to learn the company’s software applications
• Willingness to work flexible hours, including weekends and occasional holidays

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.