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Manager Of Network Operations Jobs in Cary, IL (NOW HIRING)

Monitor the operational health of the network infrastructure using event management systems and analysis tools. * Prepare and implement network changes in accordance with Pico's change management ...

Monitor the operational health of the network infrastructure using event management systems and analysis tools. * Prepare and implement network changes in accordance with Pico's change management ...

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Knowledge of operating and network management systems including, but not limited to, Arista EOS ...

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Knowledge of operating and network management systems including, but not limited to, Arista EOS ...

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Knowledge of operating and network management systems including, but not limited to, Arista EOS ...

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Knowledge of operating and network management systems including, but not limited to, Arista EOS ...

... network operations. * Manage incidents, service requests, and change activities using ServiceNow ... Working knowledge of Azure and AWS networking concepts. * Experience using Jira and ServiceNow.

... network operations. * Manage incidents, service requests, and change activities using ServiceNow ... Working knowledge of Azure and AWS networking concepts. * Experience using Jira and ServiceNow.

Key Responsibilities Network Operations & Automation * Implement, maintain, monitor, and ... Knowledge of operating and network management systems including, but not limited to, Arista EOS ...

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Manager Of Network Operations information

See Cary, IL salary details

$22.3K

$103.1K

$148.6K

How much do manager of network operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager of network operations in Cary, IL is $103,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,200.00 and $115,600.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a manager of network operations when overseeing a large-scale IT infrastructure?

Managers of Network Operations often encounter challenges such as ensuring network reliability, minimizing downtime, and swiftly resolving unexpected outages. Coordinating with cross-functional teams—including security, engineering, and support—is crucial to maintain performance and implement upgrades without disrupting daily operations. Additionally, they are responsible for balancing proactive maintenance with urgent troubleshooting, all while managing resources and adhering to budget constraints. Staying up-to-date with evolving technologies and industry best practices is also essential for long-term network stability.

Is manager of network operations a high paying job?

A manager of network operations typically earns a high salary due to the technical expertise, leadership responsibilities, and experience required for the role. Salaries can vary based on industry, location, and company size but generally fall within the upper range for IT management positions.

What is the difference between Manager Of Network Operations vs Network Engineer?

AspectManager Of Network OperationsNetwork Engineer
Primary FocusOversees network performance, team management, and strategic planningDesigns, implements, and maintains network infrastructure
CertificationsCCNP, CCNA, PMP often preferredCCNA, CCNP, Cisco certifications common
Work EnvironmentManagement, coordination, and oversight rolesTechnical hands-on work and troubleshooting
Employer UsageUsed in large organizations, IT departmentsUsed across various organizations for network setup

The Manager Of Network Operations focuses on overseeing network performance, managing teams, and strategic planning, while the Network Engineer handles the technical design, implementation, and maintenance of network systems. Both roles require similar certifications but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a manager of network operations, and why are they important?

To thrive as a Manager Of Network Operations, you need deep expertise in network infrastructure, troubleshooting, and IT management, usually backed by a bachelor’s degree in computer science or a related field. Familiarity with network monitoring tools, Cisco or Juniper systems, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving, and communication skills help you effectively lead teams and coordinate with stakeholders. These skills ensure reliable network performance, quick resolution of issues, and cohesive team operations in a mission-critical environment.

What does a manager of network operations do?

A Manager of Network Operations oversees the daily operations and performance of an organization's computer networks. They are responsible for ensuring network reliability, security, and efficiency, as well as managing a team of network engineers and technicians. This role often involves planning network upgrades, troubleshooting issues, implementing policies, and coordinating with other IT departments to support business needs. Additionally, they monitor network performance, handle incident response, and help develop strategies to improve network infrastructure.
What cities near Cary, IL are hiring for Manager Of Network Operations jobs? Cities near Cary, IL with the most Manager Of Network Operations job openings:
Infographic showing various Manager Of Network Operations job openings in Cary, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,137 per year, or $49.6 per hour.

Director of Field Network Operations

I3 Broadband LLC

West Dundee, IL • On-site

$120K - $160K/yr

Full-time

Posted 20 days ago


Job description

Job Summary:

The Director of Field Network Operations provides executive leadership and strategic oversight for i3 Broadband's Field Network Operations organization. This role is responsible for developing and executing long-term operational strategies that ensure the reliability, availability, resiliency, and scalability of the Company's broadband network infrastructure.

The Director oversees all field operations functions across the service footprint, including network maintenance, restoration, field support, preventive maintenance programs, operational readiness, and workforce effectiveness. This leader establishes enterprise operating standards, drives continuous improvement initiatives, and ensures consistent execution across all operating regions.

Working closely with Network Engineering, Network Operations Center (NOC), Construction, Customer Operations, Finance, Procurement, and Executive Leadership, the Director is accountable for delivering safe, efficient, and customer-focused field operations that support i3 Broadband's growth objectives and service commitments.

Key Responsibilities:

Leadership & Team Management

  • Provide strategic leadership, guidance, and accountability to Field Network Operations leaders and their teams, fostering a culture of safety, operational excellence, customer focus, innovation, and continuous improvement.
  • Develop and execute the strategic vision, operational objectives, and performance metrics that drive network reliability, resiliency, and service excellence.
  • Align field operations priorities, resources, and initiatives with corporate objectives, growth strategies, and customer commitments through effective partnership with executive leadership.
  • Lead workforce planning, succession planning, and talent development initiatives to build a high-performing and scalable organization.
  • Evaluate organizational structure, staffing models, and resource allocation to ensure operational effectiveness and support future business growth.

Operational Excellence

  • Ownership and oversight of the day-to-day network operations, maintenance, restoration, and field support activities across all service areas.
  • Ensure timely prioritization and resolution of network outages, service-impacting events, and operational escalations.
  • Establish performance standards and operational KPIs related to network uptime, restoration intervals, maintenance compliance, and customer experience.
  • Monitor operational performance trends and implement corrective actions to improve service delivery.
  • Direct the development and execution of preventative maintenance programs to maximize network reliability.
  • Ensure consistency in operational procedures, deployment standards, and maintenance practices across all markets.
  • Establish performance expectations and accountability measures for internal teams and outsourced contractors to ensure consistent execution, quality standards, and customer experience.

Network Reliability & Incident Management

  • Serve as executive escalation point during major network outages, emergency restoration efforts, and critical customer-impacting events.
  • Lead cross-functional incident response and recovery efforts involving Engineering, Construction, Customer Operations, and vendors.
  • Conduct post-incident reviews to identify root causes and implement permanent corrective actions.
  • Direct operational readiness planning for severe weather events, network emergencies, and disaster recovery situations.
  • Ensure after-hours support programs and escalation processes are effective and properly staffed.

Financial Management & Vendor Oversight

  • Develop, manage, and monitor operational budgets, maintenance expenditures, and capital project support budgets to ensure alignment with business objectives and financial targets.
  • Lead forecasting and planning for staffing, fleet, equipment, technology, and other operational resources required to support current operations and future growth.
  • Drive cost management initiatives that improve operational efficiency while maintaining service quality, network reliability, safety, and customer experience.
  • Oversee vendor and contractor performance, including contract compliance, service-level agreement (SLA) adherence, quality standards, and overall operational effectiveness.
  • Evaluate sourcing strategies and vendor partnerships to optimize costs, enhance operational performance, and support organizational objectives.

Operational Strategy, Governance & Continuous Improvement

  • Develop, implement, and maintain operational policies, standards, and governance frameworks.
  • Ensure operational governance and change management processes are followed for all network modifications, minimizing operational risk and customer impact.
  • Establish standard operating procedures (SOPs), Method of Procedure (MOP) standards, and quality control requirements.
  • Drive operational efficiency initiatives that improve productivity, reduce downtime, and optimize resource utilization.
  • Accountable for achieving network performance objectives related to uptime, outage duration, restoration intervals, preventive maintenance compliance, and customer-impacting service metrics.
  • Ensure compliance with applicable telecommunications regulations, safety standards, and company policies.
  • Provide strategic leadership and coordination across Engineering, NOC, Construction, Finance, Procurement, Safety, and Customer Operations to ensure alignment of operational priorities and business objectives.

Cross-Functional Collaboration

  • Partner closely with Network Engineering to support network design, upgrades, capacity planning, and technology evolution initiatives.
  • Collaborate with Construction teams to ensure seamless transition of newly built infrastructure into operations.
  • Provide operational insights and reporting to executive leadership regarding network performance and operational risks.

Safety & Compliance

  • Champion a safety-first culture throughout the field organization.
  • Ensure compliance with OSHA standards, company safety programs, and applicable federal, state, and local regulations.
  • Lead regular audits of field practices, facilities, vehicles, equipment, and contractors.
  • Ensure employees are properly trained, certified, and equipped to perform work safely.

Qualifications:

Education and Experience

  • Bachelor's degree in Telecommunications, Network Engineering, Engineering, Business Management, Information Technology, or related field preferred; equivalent combination of education and experience may be considered.
  • Master's degree preferred.
  • 10+ years of progressive telecommunications or broadband operations experience.
  • 7+ years of leadership experience managing network operations, field services, construction support, or related technical organizations.
  • Experience leading multi-site teams, managing major outages, and supporting fiber-optic broadband networks.

Skills and Competencies

  • Proven strategic leadership and organizational management abilities.
  • Strong business acumen and budget management experience.
  • Exceptional communication and stakeholder management skills.
  • Strong analytical, decision-making, and problem-solving capabilities.
  • Excellent project and program management skills.
  • Data-driven approach to operational performance and continuous improvement.

Working Conditions:

  • Regular travel to field locations, market offices, operational facilities, and vendor sites.
  • Availability to respond to major outages, emergencies, and critical operational incidents.
  • Periodic after-hours involvement in escalated service-impacting events.
  • Exposure to field environments, construction sites, network facilities, and restoration activities.
  • Ability to attend field audits and operational inspections in varying weather conditions.
  • Occasional evening and weekend work as business needs dictate.


Equal Opportunity:

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made based on qualifications, merit, and business need.