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Manager Of Learning Development Jobs in Alaska (NOW HIRING)

This role is a key part of the Sealaska Shareholder Enrichment Department overall strategy ... Create experiential learning opportunities, help remove barriers that hinder access to ...

$67K - $83K/yr

... learning. As an employer Penn has been ranked nationally on many occasions with the most recent ... In partnership with Financial Aid and University Life, manage Penn First Plus's suite of ...

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Manager Of Learning Development information

What is the difference between Manager Of Learning Development vs Learning and Development Specialist?

AspectManager Of Learning DevelopmentLearning and Development Specialist
CredentialsBachelor's degree, often with certifications in training or HRSimilar educational background, often with certifications in training or HR
Work EnvironmentOversees teams, develops strategies, manages budgetsDelivers training, conducts needs assessments, supports program implementation
Employer & Industry UsageUsed in corporate, educational, and nonprofit sectors for leadership rolesCommon in corporate and organizational training departments

The Manager Of Learning Development typically leads training teams and develops strategic learning initiatives, while the Learning and Development Specialist focuses on delivering training and supporting program execution. Both roles require similar credentials and are integral to organizational growth, but differ mainly in scope and responsibilities.

What are the most commonly searched types of Of Learning Development jobs in Alaska? The most popular types of Of Learning Development jobs in Alaska are:
Manager of Customer Experience and Risk

Manager of Customer Experience and Risk

Arctic Slope Native Association

Barrow, AK

Full-time

Re-posted 15 days ago


Job description

Brief Summary:

Under general supervision, evaluates, develops, improves and maintains the quality of care, clinical safety, and customer service for Samuel Simmonds Memorial Hospital (SSMH).

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions

  • Works with division and organizational leadership in determining overall program direction, developing program goals, priorities and training and allocating staff and financial resources.
  • Evaluates the quality and effectiveness of health care administration, analyzing appropriate internal and external data and information to identify opportunities for improving service and the clinical environment. Implements best practices in clinical safety, risk management, customer satisfaction and concern management.
  • Identifies problems and issues related to quality and patient safety; researches solutions; proposes course of action to resolve problems; benchmarks effectiveness of quality; risk management, and customer service programs.
  • Establishes customer standards. Develops and ensures data collection, organization, and presentation mechanisms. Completes rounding on patients and staff.
  • Develops standardized formats for quality improvement and reporting tools. Instructs staff on clinical safety, quality care, and customer service process and procedures. Contributes to clinical management education and professional development of staff, students and colleagues.
  • Complete and oversee investigations of risk assessment as well as patient concerns in clinical areas. Provide follow-up on investigations with clinicians and customers.
  • Develops goals and priorities, and assigns tasks and projects. Develops staff skills and training plans. Provides leadership, direction and guidance in quality care, clinical safety, and customer service.
  • Develops and coordinates various committees and workgroups related to quality, risk management, and customer service.
  • Provides training and instruction to hospital staff on evidenced-based best practices.
  • Performs other duties as assigned or required.

Education & Experience

  • A Bachelor's degree in a discipline relevant to health care, customer service, or risk management is required. Progressively responsible professional/exempt related to work experience, education, or training may be substituted on a year-for-year basis for college education.
  • Five (5) years of customer service or risk management experience. Related work experience, education, or training may be substituted for experience.
  • Experience working in a health care environment is required.

Arctic Slope Native Association, Ltd.:Exercises its rights in Native Hire Preference, Contracting/Subcontracting and Employment Practices applicable by law Is committed to maintaining a drug free, smoke free workplace.