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Manager Of It Operations Jobs in Washington (NOW HIRING)

Certis USA

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

Certis Biologicals

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

Certis Biologicals

Manager of IT Services

Columbia, MD · On-site

$125K - $140K/yr

Position Summary: The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity ...

SteerBridge, Inc.

IT Operations Manager

Vienna, VA · On-site

$120 - $140/hr

At the core of SteerBridge is our people--especially the veterans whose leadership ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...

SteerBridge

IT Operations Manager

Vienna, VA · On-site

At the core of SteerBridge is our people--especially the veterans whose leadership ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...

SteerBridge

IT Operations Manager

Vienna, VA · On-site

$120K - $140K/yr

At the core of SteerBridge is our people-especially the veterans whose leadership, problem-solving ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...

SteerBridge

IT Operations Manager

Vienna, VA

$120K - $140K/yr

At the core of SteerBridge is our people-especially the veterans whose leadership, problemsolving ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...

Akima, LLC

IT Operations Manager

Alexandria, VA · On-site

$125K - $165K/yr

... IT Operations Manager for our existing government client in Alexandria, VA ... To join our team of outstanding professionals, apply today! Responsibilities * Serve as the central ...

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

AMERICAN SYSTEMS

IT Operations Manager

Arlington, VA · On-site

$166K - $218K/yr

The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service ... Through disciplined use of information technology service management processes and tools, the Help ...

AMERICAN SYSTEMS

IT Operations Manager

Arlington, VA · On-site

$166K - $218K/yr

Through disciplined use of information technology service management processes and tools, the Help ... Minimum of 10 years of related experience in information technology operations, configuration ...

American Systems

IT Operations Manager

Arlington, VA · On-site

$133 - $222/hr

Through disciplined use of information technology service management processes and tools, the Help ... Minimum of 10 years of related experience in information technology operations, configuration ...

Emmes

Sr. Director, IT Operations

Rockville, MD · On-site

Overview Sr. Director, IT Operations Location: Rockville, MD Onsite: Yes (on an as needed basis) Be ... Direct management of the Windows and macOS device fleet through Microsoft Intune, including zero ...

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Manager Of It Operations information

What are the key skills and qualifications needed to thrive as a manager of IT operations?

To thrive as a Manager of IT Operations, you need a strong background in IT infrastructure, systems administration, project management, and usually a relevant degree or certification such as ITIL or CompTIA. Familiarity with network management tools, cloud platforms, cybersecurity protocols, and enterprise software like ServiceNow or Microsoft Azure is essential. Leadership, problem-solving, and effective communication are critical soft skills for coordinating teams and driving operational efficiency. These skills ensure seamless IT service delivery, minimize downtime, and support organizational goals in a rapidly evolving technology environment.

What are some common challenges faced by a manager of IT operations, and how can they be addressed?

A Manager of IT Operations often navigates challenges such as ensuring system uptime, managing diverse technical teams, and responding to unexpected outages or incidents. Balancing proactive maintenance with urgent troubleshooting requires strong organizational and communication skills. Successful managers prioritize clear documentation, implement robust monitoring tools, and foster a culture of continuous improvement to address these challenges effectively. Collaboration with other departments, such as cybersecurity and application development, is also crucial for aligning IT operations with broader business goals.

What is the difference between Manager Of It Operations vs Network Administrator?

AspectManager Of It OperationsNetwork Administrator
CertificationsITIL, PMP, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOversees IT teams, strategic planningMaintains and manages network infrastructure
Industry UsageCommon in large organizations, IT departmentsFound in various industries, smaller to mid-sized companies
Search/Comparison IntentUnderstanding managerial roles in ITFocus on network setup and troubleshooting

The Manager Of It Operations typically oversees the entire IT department, focusing on strategic planning, team management, and overall IT service delivery. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network infrastructure. Both roles require similar certifications but differ in scope and responsibilities, with the manager having a broader, leadership-focused role.

Is a manager of IT operations a stressful job?

A manager of IT operations often faces stress due to managing complex systems, ensuring uptime, and handling urgent technical issues. The role requires strong organizational skills, problem-solving, and the ability to prioritize tasks under pressure, which can contribute to a high-stress environment.

Is manager of IT operations a high paying job?

Manager of IT operations is generally a high-paying role within the technology sector, with salaries often reflecting experience, certifications, and the size of the organization. These professionals typically earn above average wages compared to other IT roles and may receive additional benefits such as bonuses and stock options.

What does a Manager Of IT Operations do?

A Manager of IT Operations oversees an organization's information technology systems, ensuring they run efficiently and securely. They coordinate IT staff, manage infrastructure, implement policies, and troubleshoot issues, often using tools like network management software and monitoring systems. Strong leadership, technical knowledge, and certifications such as ITIL or CompTIA are typically required for this role.

What are the most commonly searched types of Of It Operations jobs in Washington?

The most popular types of Of It Operations jobs in Washington are:

What cities in Washington are hiring for Manager Of It Operations jobs?

Cities in Washington with the most Manager Of It Operations job openings:

Manager Of It Operations jobs near you
Infographic showing various Manager Of It Operations job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Manager of IT Services

Certis USA

Columbia, MD • On-site

$120 - $170/hr

Other

Posted 9 days ago

Job description

CAREERS

Position: Manager of IT Services Location: Columbia, MD


Job Id:156 # of Openings:1


Position Summary: The Manager of IT Services provides strategic and operational leadership for Certis Biologicals’ technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and business continuity. Serving as Certis Biologicals’ primary internal technology leader, the role partners with MKI, executive leadership, business stakeholders, and external vendors to align technology initiatives with organizational objectives, including digitization and digitalization efforts. The Manager of IT Services leads IT strategy, governance, service delivery oversight, infrastructure, cybersecurity, vendor management, project execution, and ensuring the effective delivery of MKI-provided IT services in accordance with established governance and service standards, while driving technology solutions that support Certis Biologicals’ business goals.


Key Responsibilities:


IT Service Management

  • Manage IT support services delivered through collaboration with MKI and other technology partners.

  • Ensure service quality, Service-Level Agreement compliance, escalation management, and operational effectiveness.

  • Partner with MKI management to review critical incidents, recurring issues, and service performance metrics and develop effective resolutions.

  • Initiate and lead continuous improvement of IT service delivery processes and operational standards.

  • Ensure appropriate prioritization of critical business needs.


IT and OT Operations and Infrastructure Leadership

  • Manage local IT infrastructure, endpoints, cybersecurity, network operations, and operational continuity.

  • Coordinate infrastructure initiatives involving servers, cloud services, networks, ERP systems, OT environments, and enterprise applications.

  • Ensure proper lifecycle management of IT assets, hardware, software, and enterprise technologies.

  • Coordinate with MKI and external vendors on maintenance, upgrades, deployments, and technical projects.

  • Ensure business continuity planning, disaster and post-cyber incident recovery coordination, and risk mitigation activities.


Business Technology Leadership

  • Align IT and OT initiatives with business objectives and operational priorities.

  • Collaborate with business leaders and Subject Matter Experts (SMEs) to identify opportunities for process improvement and technology optimization.

  • Lead ERP, OT, cybersecurity, compliance, and digital transformation initiatives in collaboration with MKI.

  • Initiate and lead strategic planning and long-term technology roadmap discussions execution.

  • Facilitate communication between business stakeholders and technical teams to ensure alignment and project success.


Governance, Vendor and Project Management

  • Manage relationships with external vendors, consultants, and technology service providers.

  • Participate in budgeting, planning, prioritization, and evaluation of IT and OT investments and initiatives. Manage IT and OT -related projects including infrastructure upgrades, cybersecurity improvements, system implementations, and operational enhancements.

  • Ensure technology policies, procedures, and operational standards are followed, maintained, and up to date.

  • Support audit, compliance, and security-related initiatives as required.


Knowledge, Skills, and Abilities:



  • Strategic Leadership

  • IT Governance & Operations

  • Vendor & Stakeholder Management

  • Business & IT Alignment

  • Cybersecurity Awareness

  • Project & Change Management

  • Problem Solving & Decision Making


Education/Experience:



  • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related field.

  • 10+ years of experience in IT and OT operations, infrastructure and enterprise systems.

  • 5+ years of leadership and management experience.

  • Strong understanding of enterprise IT infrastructure, cybersecurity, networking, and business systems.

  • Experience with ERP systems such as NetSuite, OT environments, cybersecurity frameworks, and compliance requirements.

  • Experience of leading digital transformation or business process improvement initiatives.

  • Experience of managing vendors, MSPs, and enterprise technology initiatives.

  • Strong communication, organizational, and stakeholder management, collaboration skills.

  • Experience of initiating and leading cross-functional projects and operational activities.

  • Experience in industrial manufacturing environments.

  • Experience and knowledge of IT governance frameworks.


Work Environment:



  • Primarily onsite at Certis Biologicals in Columbia, MD.


Careers at Certis

Human Resources
Certis Biologicals, L.L.C
9145 Guilford Road, Suite 175
Columbia, Maryland 21046
HRdepartment@certisbio.com


© 2026 Certis USA L.L.C.
9145 Guilford Road, Suite 175
Columbia, MD 21046 U.S.A.
1-800-250-5024

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