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Manager Of Event Operations information

What does a manager of event operations do?

A Manager of Event Operations oversees the planning, coordination, and execution of events to ensure they run smoothly and successfully. They manage logistics such as venue setup, staffing, equipment, safety protocols, and vendor coordination. This role involves working closely with clients, vendors, and internal teams to meet event objectives, troubleshoot issues, and deliver a high-quality experience for attendees. Strong organizational, communication, and problem-solving skills are key for success in this role.

What are the key skills and qualifications needed to thrive as a manager of event operations, and why are they important?

To thrive as a Manager of Event Operations, you need strong organizational abilities, leadership experience, and a background in hospitality, event management, or a related field. Familiarity with event management software, budgeting tools, and logistics systems is typically required, along with certifications like CMP (Certified Meeting Professional) as a plus. Exceptional communication, problem-solving skills, and adaptability help you manage teams and address unforeseen challenges during events. These skills ensure seamless event execution, client satisfaction, and efficient coordination of resources in a dynamic environment.

What are some common challenges faced by a manager of event operations, and how can they be successfully managed?

A Manager of Event Operations often encounters challenges such as last-minute changes, coordinating multiple vendors, and ensuring seamless communication among teams. Effective problem-solving, strong organizational skills, and maintaining clear contingency plans are vital for success. Building solid relationships with vendors and staff, staying adaptable, and regularly debriefing after events help to continuously improve processes and outcomes in this dynamic role.

What is the difference between Manager Of Event Operations vs Event Coordinator?

AspectManager Of Event OperationsEvent Coordinator
ResponsibilitiesOversees event planning, logistics, and team managementAssists with event setup, coordination, and vendor communication
CredentialsTypically requires experience in event management, certifications like CMPOften requires related experience, sometimes entry-level certifications
Work EnvironmentLeads teams, manages budgets, and coordinates large-scale eventsSupports event execution, works closely with clients and vendors
Industry UsageCommon in corporate, conference, and large event settingsFrequent in weddings, social events, and smaller functions

The Manager Of Event Operations focuses on overseeing the entire event process, managing teams, and ensuring successful execution. In contrast, the Event Coordinator typically handles specific tasks within the event, supporting the manager and ensuring smooth operations. Both roles require strong organizational skills, but the manager has broader responsibilities and leadership duties.

What are the most commonly searched types of Of Event Operations jobs in Utah?

The most popular types of Of Event Operations jobs in Utah are:

What cities in Utah are hiring for Manager Of Event Operations jobs?

Cities in Utah with the most Manager Of Event Operations job openings:

Manager Of Event Operations jobs near you

Event Manager | Full-Time | Utah Valley Convention Center

Spectra

Provo, UT • On-site

$48K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Plan, organize, and execute all booked events at the Utah Valley Convention Center.

  • Communicate with clients to collect event data, provide proposals, and ensure all contractual and regulatory requirements are met.

  • Oversee on-site activities related to event setup, execution, and post-event cleanup to ensure client satisfaction and proper maintenance.

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
Utilizing independent judgment, the Event Manager is responsible for the planning, organizing and full execution of all booked events at the Century Center. This requires constant communication with clients to collect event specific data, recommending products and services, assembling and distributing complete and accurate data for other departments. The Event Manager is also responsible for overseeing all on-site activities related to the setup and execution of events.
This role pays an annual salary of $48,000 - $52,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 9, 2026.
Responsibilities
  • Meet, confer, consult and maintain continuous contact with potential and contracted clients
  • Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
  • Recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue
  • Communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
  • Ensure all required contracts and documents have been executed at according to prescribed timelines including but not limited to rental contract, certificates of insurance, licenses, permits
  • Ensure collection of all payable by due dates
  • Collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center
  • Document all communications with clients via EBMS folder and diary entries
  • Create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents
  • Oversee the set-up of events ensuring all set-ups are completed accurately and on-time
  • Anticipate where possible and problem solve any event related concerns to ensure client satisfaction
  • Inspect event space as well as surroundings to ensure they are being maintained properly for events prior to, during and after events
  • Consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly
  • Regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional manner
  • Conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns
  • Prepare and approve final invoicing for assigned events in a timely manner
  • Maintain post event contact with client to ensure all questions and concerns are addressed
  • Complete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future reference
  • Perform other duties as required

Knowledge of:
  • Operational characteristics of event management
  • Customer Service practices
  • Crowd management and control techniques
  • Fire and public safety regulations
  • Basic understanding of food service practices
  • Basic understanding of A/V equipment and systems
  • Terminology used in entertainment and convention settings
  • Relevant federal, state, and local regulations
  • Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

Ability To:
  • Plan, service, and supervise large events
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with staff, contractors and facility users
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

Qualifications
Experience:
  • Minimum 3-5 years experience in Event Coordination, Convention Services (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting Planning

Education / Training:
  • Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field
  • Additional years of experience may be substituted for formal education
  • Graduate of IAAM Public Assembly Facility Management School preferred
  • Certified Meeting Professional (CMP) designation preferred

Licenses or Certificates:
  • Possession of, or ability to obtain a current CPR certificate
  • Possession of, or ability to obtain a Utah driver's license

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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