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Manager Of Dining Services Jobs in Raleigh, NC (NOW HIRING)

carolinameadows

Utility - Dining Services

Chapel Hill, NC

$12.50 - $15/hr

... manager. Ensures checklist is completed before the end of each shift. 3. General Cleaning and ... dining room as requested. Maintains cleanliness of the loading dock and trash cans. Wraps up hose ...

Singh

Dining Room Supervisor

Cary, NC · On-site

Cover shifts as a Server or Host as needed. * Assist in supervision of dining room team members to help assure proper service delivery. * Assist in the hiring, training, supervision, scheduling and ...

carolinameadows

Chef de Cuisine IL

Chapel Hill, NC

$55K - $75K/yr

... management and culinary experience; or equivalent combination of education and experience ... Organized by cycle as directed by the Executive Chef or VP of Dining Services. * Stores all created ...

carolinameadows

Chef de Cuisine AL

Chapel Hill, NC

$55K - $75K/yr

... management and culinary experience; or equivalent combination of education and experience ... Organized by cycle as directed by the Executive Chef or VP of Dining Services. * Stores all created ...

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Manager Of Dining Services information

What is the difference between Manager Of Dining Services vs Food Service Supervisor?

AspectManager Of Dining ServicesFood Service Supervisor
CredentialsFood service management certification, relevant experienceFood safety certification, supervisory experience
Work EnvironmentHospitals, universities, large cafeteriasRestaurants, catering, institutional kitchens
Employer & IndustryHealthcare, education, large-scale food serviceFood establishments, catering companies

The Manager Of Dining Services oversees entire dining operations, including staff management, budgeting, and menu planning, often in institutional settings. The Food Service Supervisor typically focuses on daily food service activities, supervising staff and ensuring quality in a specific shift or area. While both roles require food safety knowledge and supervisory skills, the Manager Of Dining Services has broader responsibilities and strategic oversight.

What does a manager of dining services do?

A Manager of Dining Services oversees the daily operations of dining facilities, ensuring that food service runs smoothly and efficiently. Their responsibilities include supervising staff, managing budgets, maintaining food safety and quality standards, and coordinating menu planning with chefs or nutritionists. They also handle customer service issues, monitor inventory, and ensure compliance with health regulations. This role is commonly found in institutions like schools, hospitals, and corporate settings, as well as in restaurants and catering companies.

What are the key skills and qualifications needed to thrive as a manager of dining services?

To thrive as a Manager of Dining Services, you need strong leadership abilities, food service management experience, and typically a degree in hospitality or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and food safety certifications like ServSafe are commonly required. Exceptional communication, organizational, and problem-solving skills help you lead teams and ensure customer satisfaction. These competencies are essential to maintain efficient operations, comply with health standards, and deliver a high-quality dining experience.

What are some common challenges faced by a manager of dining services, and how can they effectively address them?

A Manager of Dining Services often encounters challenges such as managing diverse staff, maintaining high food quality and safety standards, and adapting to fluctuating customer demands. Effective managers address these by fostering clear communication, implementing rigorous training programs, and regularly reviewing operational procedures. They also collaborate closely with kitchen and service teams to ensure smooth workflows and quickly resolve any issues that arise, which helps maintain a positive dining experience and efficient service.

What are the most commonly searched types of Of Dining Services jobs in Raleigh, NC?

The most popular types of Of Dining Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager Of Dining Services jobs?

Cities near Raleigh, NC with the most Manager Of Dining Services job openings:

Manager Of Dining Services jobs near you

General Manager of Dining Services

The Forest at Duke

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

COME THRIVE WITH US!
General Manager of Dining Services
General Purpose:
The General Manager - Dining Services is responsible for the overall operation of The Forest at Duke's Dining Services Department. This position ensures services are delivered within established objectives, standards, policies, and procedures, and in compliance with all local, state, and federal regulations.
Qualifications:
  • Experience:
    • Minimum 5-7 years of progressive leadership experience and direct supervisory responsibility in dining services or hospitality, preferably in:
      • Continuing Care Retirement Communities (CCRCs), healthcare, universities, or private club environments
      • Multi-venue or multi-concept operations (e.g., fine dining, casual dining, catering, grab-and-go, wellness dining)
    • Demonstrated success in:
      • Leading large, diverse front- and back-of-house teams
      • Achieving high resident/guest satisfaction while meeting operational KPIs (cost control, food quality, service excellence)
      • Developing budgets and maintaining financial accountability (labor, food cost, revenue generation)
      • Implementing new concepts or upgrading dining programs

  • Skills and Knowledge:
    • Culinary operations knowledge (not required to be a chef, but must understand food production, quality standards, and safety regulations)
    • Expertise in service standards training and staff development
    • Vendor relations and contract management experience
    • Familiarity with dining-related technology platforms (e.g., Point-of-Sale systems, menu planning tools, ordering systems, resident portals like Cubigo)
  • Education:
    • Bachelor's degree preferred in:
      • Hospitality Management
      • Business Administration
      • Culinary Arts (with operational/business experience)
      • Nutrition or Dietetics (with management experience)
    • Associate's degree acceptable with significant relevant leadership experience
    • Certifications strongly preferred:
      • ServSafe Manager Certification (required)
      • Certified Dietary Manager (CDM) - preferred but not required
      • CPR/First Aid Certification - helpful in healthcare settings

Essential Functions:
  • Operate the department within approved budget while maximizing value.
  • Ensure superior food quality and an exceptional dining experience for residents, guests, and team members.
  • Maintain the department in an "inspection-ready" state, complying with all regulations.
  • Direct safety, sanitation, and maintenance programs.
  • Foster excellent relationships with residents, board members, and other departments.
  • Serve on community committees and participate in professional organizations.
  • Implement Total Quality Management principles and promote team empowerment.
  • Support professional development and training of Dining Services staff.
  • Enhance the desirability of the community through dining service innovation.
  • Maintain security of all company-owned property, supplies, and funds.
  • Adhere to all employment, confidentiality, and HIPAA regulations.
  • Perform additional duties as assigned by the Director of Community Services.

Human Resources Functions:
  • Hire, train, orient, schedule, evaluate, and, when necessary, recommend termination of Dining Services staff.
  • Ensure quality, efficiency, and compliance with all departmental policies and procedures.
  • Oversee work assignments and duty schedules.
  • Maintain team member records in partnership with Human Resources.
  • Provide leadership to the Dining Services management and supervisor team.
  • Develop and participate in staff training programs.

Residents' Rights Functions:
  • Maintain resident confidentiality and privacy.
  • Treat all residents with kindness, dignity, and respect.
  • Ensure departmental compliance with Residents' Rights rules.
  • Promptly report and document all resident complaints and grievances.

Safety Functions:
  • Follow safe work practices and wear appropriate PPE, including slip-resistant footwear.
  • Develop and implement department-specific safety policies and procedures.
  • Initiate corrective actions for identified hazards.
  • Partner with General Services regarding equipment, materials, and contractor safety compliance.
  • Document and communicate unresolved safety issues to appropriate departments.
  • Maintain and provide access to operational and safety instructions for all equipment.
  • Ensure departmental staff receive proper infection control and hazard communication training.
  • Maintain knowledge of emergency preparedness and departmental safety requirements.
  • Ensure compliance with OSHA and other applicable safety regulations.

Physical and Sensory Requirements:
  • Ability to walk, stand, push, pull, bend, lift up to 50 pounds, and grasp.
  • Adequate vision, hearing, and fine hand coordination to operate kitchen equipment.
  • Ability to distinguish smells and temperatures for food safety and quality assurance.

If this sounds like you, keep reading!
What you'll get in return:
  • A beautiful campus and work environment filled with friendly people.
  • Competitive pay based on experience
  • Low cost health insurance coverage (major medical, FSA, vision, dental, AD&D)
  • Life and disability insurance coverage paid 100% by The Forest
  • 403B retirement plan with generous company match
  • Paid sick and vacation time
  • Employee wellness and recognition program

...... and so much more!
If you've got what it takes to become one of our newest Team Members, we'd like to hear from you! Please complete our online application now for prompt consideration!
The Forest at Duke embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work and community will be. We are proud to provide equal employment opportunity without regard to race, color, religion, sex, gender (including gender identity and gender expression), national origin, sexual orientation, pregnancy, marital status, disability, genetic information, age, veteran status, or any other class of unique or protected character.

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