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Manager Of Computer Operations Jobs in Surprise, AZ

Whatnot

Manager, Fraud Operations

Phoenix, AZ · On-site

$140K - $160K/yr

Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North ... Role The Manager of Fraud Operations will join a high-impact team. This role is ideal for someone ...

NV5

CAD Drafter

Phoenix, AZ · On-site

$21.25 - $28.50/hr

The entry-level Computer Aided Drafter/Designer learns to be proficient in preparing construction ... of senior designers and engineers * Meet client and NV5's requirements and standards * Manage and ...

NV5

CAD Drafter

Phoenix, AZ · On-site

$21.25 - $28.50/hr

The entry-level Computer Aided Drafter/Designer learns to be proficient in preparing construction ... of senior designers and engineers * Meet client and NV5's requirements and standards * Manage and ...

NV5

CAD Drafter

Phoenix, AZ

$22.25 - $30/hr

The entry-level Computer Aided Drafter/Designer learns to be proficient in preparing construction ... of senior designers and engineers * Meet client and NV5's requirements and standards * Manage and ...

Arrivia

Manager of Application & AI Security

Scottsdale, AZ · On-site

$59.25 - $79/hr

You possess a Bachelor's degree in Computer Science, Cybersecurity, or a related field (or 7+ years ... DevOps, GitHub Actions, GitLab, or Jenkins. * An AI Security Enthusiast: You possess a strong ...

Arrivia

Manager of Application & AI Security

Scottsdale, AZ · On-site

$59.25 - $79/hr

You possess a Bachelor's degree in Computer Science, Cybersecurity, or a related field (or 7+ years ... DevOps, GitHub Actions, GitLab, or Jenkins. * An AI Security Enthusiast: You possess a strong ...

PDS Health

Operations Manager

Phoenix, AZ · On-site

$26.50/hr

... of all operational processes; computer proficient) * Financial Acumen (understands profit drivers ... manage; builds the financial understanding of staff and clinicians; understands local market ...

PDS Health

Operations Manager

Phoenix, AZ · On-site

$26.50/hr

... of all operational processes; computer proficient) * Financial Acumen (understands profit drivers ... manage; builds the financial understanding of staff and clinicians; understands local market ...

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Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including managing staff, ensuring system reliability, and implementing security protocols. They coordinate hardware and software maintenance, monitor system performance, and develop procedures to support business continuity and efficiency.

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.
What are popular job titles related to Manager Of Computer Operations jobs in Surprise, AZ? For Manager Of Computer Operations jobs in Surprise, AZ, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Surprise, AZ look for? The top searched job categories for Manager Of Computer Operations jobs in Surprise, AZ are:
What cities near Surprise, AZ are hiring for Manager Of Computer Operations jobs? Cities near Surprise, AZ with the most Manager Of Computer Operations job openings:
Manager Of Computer Operations jobs near you

Manager, Fraud Operations

Whatnot

Phoenix, AZ • On-site

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
The Manager of Fraud Operations will join a high-impact team. This role is ideal for someone that is passionate about driving process improvement and motivating and managing a team of driven, customer-obsessed operators and team leads, all while analyzing systemic issues and implementing solutions to challenging problems. You will report to the Sr. Manager of Trust & Risk Operations, and lead a distributed (remote) team focused on solving our most sophisticated customer problems.
  • Lead, empower, coach and deliver high performance from a team of operators and team leads
  • Set the vision and culture for your team by fostering a singular focus on improving customer experience
  • Establish team goals and work with direct reports on strategies for executing, tracking progress and sharing results. Consistently leverage data to drive impact on overall agent performance.
  • Provide oversight and help the team deliver projects involving analysis, process improvement, and strategy development, while working directly with global cross-functional teams to drive innovative solutions
  • Identify concrete fraud insights, suggest recommendations, and advise operations/product strategy through effective communication and influence
  • Own end-to-end resolution of incidents ranging from fraud spikes to capacity shortages.

You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
  • A deep understanding and passion for delivering best-in-class support
  • 4+ years of experience in managing and developing teams and leaders.
  • 5+ years of experience in the service industry, customer support, or in a high-volume and extremely fast-paced environment
  • Passion for and commitment to team development
  • Experience managing and influencing team strategy, and driving process improvement
  • Experience with improving customer experience through innovation and championing the customer's voice
  • Demonstrated success in presenting data (qualitative and quantitative) in a clear and compelling manner that inspires action
  • Excellent communication skills, written, oral, and interpersonal

Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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