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Manager Of Computer Operations Jobs in Clarkston, WA

SOFIDEL

IT Administrator

Lewiston, ID · On-site

... management as appropriate. * Receive and approves work orders for the installation and setup of hardware and software components to establish and maintain computer operations. * Replace components ...

The Scion Group

Maintenance Technician II

Pullman, WA · On-site

Knowledge of key management and security systems * Knowledge of safety procedures with a safety ... Demonstrated ability to access computer programs and use or learn basic computer operations related ...

City of Pullman

REFERENCE ASSISTANT

Pullman, WA · On-site

$18.94 - $20.51/hr

... on operational need. Selection Factors include the ability to: * Communicate effectively with ... Utilize a variety of computer software programs and equipment. * Work efficiently and accurately in ...

New

The Scion Group

Maintenance Technician

Pullman, WA · On-site

... of * Promote good public relations with residents, service staff, contractors, and management ... Demonstrated ability to access computer programs and use or learn basic computer operations related ...

Cambia Health Solutions

IT Operations Lead

Lewiston, ID

$90K - $149K/yr

As a member of the IT Operations team, the IT Operations Lead acts as a backup for management and ... Bachelor's' degree in Computer Science, Mathematics, Business Administration, Engineering or a ...

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Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including managing staff, ensuring system reliability, and implementing security protocols. They coordinate hardware and software maintenance, monitor system performance, and develop procedures to support business continuity and efficiency.

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.
What cities near Clarkston, WA are hiring for Manager Of Computer Operations jobs? Cities near Clarkston, WA with the most Manager Of Computer Operations job openings:
Manager Of Computer Operations jobs near you

IT Operations & Support Technician

Lewis-Clark State College

Lewiston, ID • On-site

$21.10/hr

Full-time

Re-posted 20 days ago

Job description

LC State invites applications for the position of IT Operations & Support Technician.
Salary and rank based on experience and qualifications: $21.10 per hour
Required Qualifications:
  • Knowledge of computer trends, software, capabilities, and terminology.
  • Experience identifying and resolving computer and system problems, including compatibility conflicts, application operations, and hardware malfunctions.
  • Demonstrated ability to identify inefficiencies and recommend or implement process improvements.
  • Experience providing technical support in person, by phone, or via remote tools.
  • Basic knowledge of computer hardware and software installation, and operating systems (Windows and macOS).
  • Experience supporting users in the use of application software as well as communicating and coordinating with vendors, users, and other IT staff.
  • Experience with Microsoft Office.
  • Excellent customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Dependable, punctual, and able to work independently or as part of a team.
  • Ability to multi-task, prioritize, and manage time effectively.

Preferred Qualifications:
  • A+ Certification
  • AA or AS degree in a field related to Information Technology
  • 2+ years of customer service experience
  • 2+ years of experience working in a help desk or IT support environment (e.g., academic or enterprise setting).
  • Familiarity with Microsoft 365 apps and services, including Outlook, Teams, and OneDrive.
  • Experience with ticketing systems such as TeamDynamix, KACE, ServiceNow, etc.
  • Basic understanding of networking concepts (e.g., IP addressing, DNS, wireless troubleshooting).
  • Familiarity with IT asset management and inventory tracking.
  • Familiarity with endpoint security and mobile device management tools (e.g., Sophos, Microsoft Intune/Autopilot).
  • Familiarity with hardware imaging workflows and device provisioning processes.

Responsibilities:
  • Serve as the first point of contact for all IT support requests via phone, email, walk-in, or ticketing system.
  • Provide basic troubleshooting and support for hardware, software, printers, classroom technology, and peripheral devices.
  • Follow documented procedures and accurately record work in a ticketing system.
  • Assigns tickets and escalates unresolved issues to Tier 2/3 support personnel as appropriate.
  • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office.
  • Support users with login issues, password resets, and multi-factor authentication (MFA).
  • Perform workstation imaging, setup, and software installations for new and existing users.
  • Maintain inventory records for computers, peripherals, and loaner equipment.
  • Support IT onboarding and offboarding processes, including account provisioning and equipment setup/return.
  • Monitor help desk systems and prioritize requests to ensure timely resolution and customer satisfaction.
  • Follow established procedures and contribute to knowledge base documentation.
  • Assist with classroom technology setup and troubleshooting when needed.
  • Provide in-person, phone, and remote support to ensure consistent service across campus.
  • Researches potential software and makes recommendations based on findings.
  • Assist with software license management, including tracking, provisioning, and vendor coordination for applications such as Adobe Creative, Cloud and Microsoft 365.
  • Support endpoint security monitoring and assist with escalation of antivirus and EDR alerts in coordination with senior IT staff.

Additional duties include direct and indirect activities to support recruitment and retention of students.
Application Procedure: Please upload all of the following documents or your application may not be considered for review.
  • Cover Letter/Letter of Interest
  • Resume/Curriculum Vitae
  • Contact Information or Letters for three (3) Professional References

This position is open until filled and will remain open until a suitable pool of candidates is identified.
This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.

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