Manager Of Computer Operations Jobs in Anaheim, CA

The Weekend Operations Manager of Research Solutions will play a vital role in supervising all aspects of your assigned projects within our quantitative project management group, and primarily serve as the main point of contact for client service teams during the weekend. Online projects include, but are not limited to, measuring consumer reaction for upcoming movies, television shows, and digital media programming. We are looking for a leader to take ownership of projects from start to finish. You will successfully execute this role if you’ve shown the ability to set up, field, and close online quantitative research projects. Please note this position follows a Thursday through Monday work schedule during West Coast business hours.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Thursday through Monday schedule. Work schedule is based on Pacific Time.
• Manage high-visibility/priority custom online research studies, particularly quick-turn projects that are programmed and fielded within ~60 hours.
• Identify design, logic, and data errors when auditing questionnaires, online programs, other data layouts, etc.
• Thoroughly review qualitative responses as part of data cleaning protocols.
• Coordinate sample management to ensure on-time and on-budget project closure.
• Troubleshoot project concerns, manage escalations from Research Managers and/or client services, problem-solve, and provide solutions.
• Identify opportunities to improve internal processes to expedite deliverables to internal partners and clients.
• Collaborating with supervisor and/or executive team members on resourcing decisions.

POSITION QUALIFICATIONS:

In addition to a passion for movies and TV shows, this position specifies the following qualifications:

Education & Training:

• BA/BS with a strong academic record and analytical background.
• Knowledge of MS Office & Outlook required; Experience with business-related software such as Decipher preferred
• Internet-savvy with an ability to independently problem-solve issues by using online resources.

Previous Experience:

• Minimum two years of supplier-side market research experience preferred
• Experience with various market research methodologies preferred
• Experience managing research projects independently from start to finish, including managing tasks, delegating effectively, and adhering to timelines/deadlines preferred
• Knowledgeable of research operations concepts such as sampling, survey programming/QA, and data processing preferred
• Understanding of effective survey design and questionnaire structure to meet varying research needs preferred
• Experience mentoring junior level staff a plus

Professional Skills:

• Strong collaboration, interpersonal. and analytical skills.
• Excellent verbal and written communication skills; advanced proofreading, editing, and writing-for-clarity skills.
• Excellent decision-making, problem-solving, and multi-tasking skills.
• Ability to work independently as well as in a team.
• Ability to determine and shift priorities quickly, as well as adapt to new/evolving processes.

Screen Engine/ASI is an equal opportunity employer that provides a drug-free workplace. We comply with ADA regulations as applicable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Screen Engine/ASI is a research and data analytics firm focused on maximizing market potential while assessing risk for clients in the entertainment and media industries.

As a strategic partner, we transform consumer intelligence into prescriptive guidance that helps our clients understand their audiences, optimize engagement, and uncover new growth opportunities. With advanced analytics, emotional insights, and deep generational and multicultural expertise, we deliver tailored solutions that drive smarter decisions in a rapidly evolving world.