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Manager Of Collections Jobs in Holiday, FL (NOW HIRING)

Sherloq Solutions

Collections Manager

Tampa, FL · On-site

$65K - $75K/yr

The founding mission was to facilitate the sharing of credit information, promote the equitable ... Position Summary We are seeking an experienced and results-driven Collections Manager to lead our ...

Cherry Bekaert

Collections Coordinator

Tampa, FL · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

NinjaOne

Renewal & Collections Specialist

Tampa, FL · Hybrid

$17.50 - $23.50/hr

What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and ...

NinjaOne

Renewal & Collections Specialist

Tampa, FL · Hybrid

$17.50 - $23.50/hr

What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment ...

Hiregy

Collections Specialist (Hybrid)

Tampa, FL · Hybrid

$20/hr

... of Month. Current scheduled dates are: 9/22, 10/27, 11/17, 12/29. Pay: $20.00 per hour Type ... Sept 7 * Provide administrative support to the Collections Department, including managing incoming ...

TCM Bank

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

If living outside of the area, travel expectations would be at least 4 times (overnight travel) per ... Manages inbound and outbound calls and communications related to small business accounts, which ...

TempExperts

Collections Specialist

Clearwater, FL · On-site

$24/hr

Why you'll love this opportunity: • Starting pay of $24.00/hour plus monthly bonus potential • ... practice management system • Collaborate with internal billing and appeals teams to resolve ...

icba

COLLECTIONS COUNSELOR

Tampa, FL · Remote

$16 - $20.75/hr

If living outside of the area, travel expectations would be at least 4 times (overnight travel) per ... Manages inbound and outbound calls and communications related to small business accounts, which ...

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All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Holiday, FL

Manager Of Collections information

See Holiday, FL salary details

$26.5K

$50.1K

$93K

How much do manager of collections jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager of collections in Holiday, FL is $50,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $55,900.00 per year, depending on experience, location, and employer.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What cities near Holiday, FL are hiring for Manager Of Collections jobs?

Cities near Holiday, FL with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

Collections Manager

Sherloq Solutions

Tampa, FL • On-site

$65K - $75K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About SHERLOQ Solutions

Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide. 

Position Summary

We are seeking an experienced and results-driven Collections Manager to lead our healthcare revenue cycle collections team within a fast-paced third-party collections environment. This role is responsible for overseeing daily collection operations, driving team performance, ensuring compliance with all applicable regulations, and developing staff through coaching, accountability, and continuous improvement initiatives.

The ideal candidate is a hands-on operational leader with strong healthcare collections experience, a data-driven mindset, and a passion for developing high-performing teams while delivering exceptional client and consumer experiences.

What You'll Do

  • Lead, coach, mentor, and develop a team of collections representatives to achieve individual and departmental performance goals.
  • Oversee day-to-day collection operations, workflows, and staff productivity to ensure service level expectations and recovery goals are met.
  • Monitor and evaluate employee performance through quality assurance reviews, call monitoring, productivity metrics, and coaching sessions.
  • Recruit, interview, hire, onboard, and train new team members.
  • Address employee relations matters, corrective actions, and performance management in accordance with company policies.
  • Analyze collection trends, operational data, and key performance indicators (KPIs) to identify opportunities for improvement.
  • Partner with leadership to develop and execute collection strategies aligned with company objectives.
  • Oversee and optimize TCN dialing campaigns, call strategies, and agent utilization.
  • Partner with leadership, IT, vendors, and internal departments to support operational initiatives, system enhancements, and process improvements.
  • Resolve escalated consumer and client concerns professionally and compliantly.
  • Prepare and present operational and performance reports to leadership.
  • Ensure all collection activities comply with FDCPA, FCRA, HIPAA, and applicable state and federal regulations.
  • Support client service initiatives and special projects as needed.
  • Perform other related duties as assigned.

Qualifications

  • Prior supervisory, team lead, or management experience in a collections or call center environment.
  • Strong knowledge of FDCPA, FCRA, HIPAA, and applicable consumer protection laws.
  • Experience managing performance metrics, quality assurance processes, and employee coaching.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite and related business systems.
  • Experience in a third-party healthcare collections environment.
  • Experience with Finvi (Ontario Systems) FACS platform, preferred.
  • Experience using TCN or similar dialing systems.
  • Bachelor's degree in business administration, Healthcare Administration, or related field.
  • Experience with operational process improvement and change management initiatives.

Pay Range: $65,000-$75,000 annually

Schedule: Monday - Friday, generally 8:00 AM – 5:00 PM. Additional hours may occasionally be needed to support department.

We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!

Apply