1

Manager Of Collections Jobs in Tennessee (NOW HIRING)

As a Collections Manager, you are responsible for a variety of duties relating to the administration and operation of the Collections Department, which includes records, collections, and insurance.

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Be Seen First

Working closely with the team and management to meet department goals What Makes You a Great Fit? W ... Comfortable making and receiving a high volume of phone calls * Confident communicating with ...

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Client Services Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

... manage payment arrangements, and collect outstanding balances in a professional and customer ... Minimum of one year of collections, accounts receivable, customer service, or related experience ...

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

Provide management status of past due accounts * Position requires the ability to work in a very ... Five years of prior Collections experience preferably business to business * High school diploma

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

Provide management status of past due accounts * Position requires the ability to work in a very ... Five years of prior Collections experience preferably business to business * High school diploma

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

Provide management status of past due accounts * Position requires the ability to work in a very ... Five years of prior Collections experience preferably business to business * High school diploma

... of collections and types of archival work. In addition, the student will be exposed to all areas of Museum work including curatorial, conservation, collection management, and archaeology. It will ...

Showing results 21-40

Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Tennessee?

The most popular types of Of Collections jobs in Tennessee are:

What cities in Tennessee are hiring for Manager Of Collections jobs?

Cities in Tennessee with the most Manager Of Collections job openings:

$55K/yr

Full-time

Posted 11 days ago


Metropolitan Government of Nashville & Davidson County rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

754th of 848 rated public administrative organizations


Job description

Position Description The Collections Specialist 1 is a full-time position in the Collections Office that performs entry-level professional and analytical work while supporting the collections function in the Department of Finance. Processes account receivable functions and assist in recording tax payments. Performs related duties as required.

Metro Finance has several divisions, including procurement, treasury and management and budget. The department's employees are charged with providing financial management, information and business products to policy makers, departments, investors and the Nashville community to give them confidence in our government and to help them make informed decisions. Typical Duties Assists in the collections of various taxes and fees.

Process payments and records receivable transactions in the General Ledger. Participates in various financial compliance related tasks. Informs taxpayers of Collection policies.

Assists taxpayers on using accounts receivable software. Provides data and reports for the department. Participates in reviewing banking transactions daily.

Keeps abreast of changes or new developments in technology. Works on special projects as needed. Keeps management informed regarding ongoing work and seeks guidance on any unusual situations.

Attend meetings and workshops as needed. Supports the Collections Team in all Collection activities Other duties as assigned Minimum Qualifications Associate's degree in a related field Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No.

SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities Knowledge of relevant Metro Tax codes and six (6) years of tax collection or finance related experience.

Experience working for a government entity. Proficient using Microsoft Excel and Word and any enterprise-wide software system. Excellent customer service skills.

Experience resolving issues with taxpayers and other Metro Departments We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.


What Metropolitan Government of Nashville & Davidson County employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom