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Manager Of Client Success Jobs in Monroe, CT (NOW HIRING)

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate ... management software * Excellent phone and verbal communication skills * Understanding of active ...

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Minimum of 8 years of healthcare industry experience, working with providers, health plans, brokers, medical management companies, or at a healthcare data analytics provider * Client Success or ...

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Minimum of 8 years of healthcare industry experience, working with providers, health plans, brokers, medical management companies, or at a healthcare data analytics provider * Client Success or ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... management software * Excellent phone and verbal communication skills * Understanding of active ...

Emplova

Client Success Director

Huntington, NY · On-site

About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Employee discounts Job Summary We are seeking a Client Success Associate to join our luxury real ... management software * Excellent phone and verbal communication skills * Understanding of active ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... management software * Excellent phone and verbal communication skills * Understanding of active ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... management software * Excellent phone and verbal communication skills * Understanding of active ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Employee discounts Job Summary We are seeking a Client Success Associate to join our luxury real ... management software * Excellent phone and verbal communication skills * Understanding of active ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

Qualifications * 5+ years of experience in Customer Success, Account Management, Client Success ... Strategic Account Management, or a related client-facing role. * Experience managing enterprise ...

Gartner

Senior Product Manager

Stamford, CT · On-site

$134K - $178K/yr

Gartner is looking for a Senior Product Manager, Global Product Management (GPM) to develop and ... Operate at the intersection of technology, strategy and client success * Join a high-performing ...

Gartner

Senior Product Manager

Stamford, CT · Hybrid

$134K - $178K/yr

Gartner is looking for a Senior Product Manager, Global Product Management (GPM) to develop and ... Operate at the intersection of technology, strategy and client success * Join a high-performing ...

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Showing results 1-20

All JobsOf Client Success JobsManager Of Client Success JobsManager Of Client Success Jobs in Monroe, CT

Manager Of Client Success information

See Monroe, CT salary details

$32.3K

$82.5K

$139.1K

How much do manager of client success jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager of client success in Monroe, CT is $82,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Of Client Success jobs in Monroe, CT?

The most popular types of Of Client Success jobs in Monroe, CT are:

Manager Of Client Success jobs near you

Client Success Associate

Realty Plans

Stamford, CT • On-site

$22/hr

Other

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Client Success Associate

We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events

Compensation: $22.00 per hour

Who We Are

At the age of 17, Hicham Bensaoui moved from Morocco to the USA to follow his dream. He always had a passion for photography; what began as a hobby shooting landscape and portraits quickly turned into picking up work for fashion, weddings, and event photography. Soon after, he began his journey as a Real Estate Photographer, Videographer and Editor which quickly became his main focus. Hicham and his wife, Julia, realized there was a need in the real estate industry for consistent media quality and support. Fully committed, they put in long hours every day to grow the company and the team to what it has become today. We opened our doors in 2014 under the name CT Plans. Our name changed to Realty Plans in 2022, but our core values have always stayed the same: quick turnaround, top quality, and a reliable support team to cater to the needs of our clients. We cover Residential, Commercial, Agent and Town services across the Northeast.

Work With Us

Join our team to help shape the future of real estate digital marketing tools. Our Core Values:

  • Real
  • Equal
  • Driven
  • Honest
  • Inspired
  • Purposeful

Apply