1

Manager Of Client Success Jobs in Texas (NOW HIRING)

Key Responsibilities: • Manage the process of customer on-boarding (post sales) through ongoing ... client success, account management and/or sales experience Effective communication and people ...

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... This individual will serve as the primary point of contact after the sales process, partnering with ...

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day ... Serve as the primary point of contact for assigned clients, ensuring clear communication, timely ...

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Develops organizational capability through talent management, leadership development, succession ...

VP, Client Success

San Antonio, TX · On-site

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Develops organizational capability through talent management, leadership development, succession ...

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Develops organizational capability through talent management, leadership development, succession ...

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Support coordination of branding, website, social media, consulting, and conference-related ...

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day ... Serve as the primary point of contact for assigned clients, ensuring clear communication, timely ...

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Support coordination of branding, website, social media, consulting, and conference-related ...

Client Success Manager

Austin, TX · Remote

$75K - $80K/yr

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

Showing results 21-40

Manager Of Client Success information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do manager of client success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager of client success in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What does a manager of client success do?

A Manager of Client Success oversees teams that ensure clients achieve their desired outcomes while using a company's products or services. They focus on building positive relationships with clients, addressing any concerns, and identifying opportunities for growth or improvement. Their responsibilities include onboarding new clients, monitoring client satisfaction, providing support, and collaborating with sales or product teams to enhance the client experience. Ultimately, their goal is to increase client retention and drive business success through strong client partnerships.

What are the key skills and qualifications needed to thrive as a manager of client success, and why are they important?

To thrive as a Manager of Client Success, you need expertise in customer relationship management, problem-solving, and a solid understanding of your company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Outstanding communication, leadership, and conflict-resolution skills help build trust and motivate both clients and internal teams. These abilities drive client satisfaction and retention, which are crucial for long-term business growth and success.

What are some common challenges faced by a manager of client success, and how can they be addressed?

A Manager of Client Success often encounters challenges such as balancing the needs of multiple clients, ensuring consistent communication, and aligning client expectations with company capabilities. To address these, effective prioritization, clear communication protocols, and setting transparent expectations early on are key. Regular team meetings and collaboration with sales, support, and product teams also help proactively resolve issues and foster a positive client experience.

What is the difference between Manager Of Client Success vs Customer Success Manager?

AspectManager Of Client SuccessCustomer Success Manager
Primary FocusOversees client relationships, strategic account management, and team leadershipManages individual customer accounts, onboarding, and support
ResponsibilitiesDevelops client success strategies, manages client retention, and leads client success teamsEnsures customer satisfaction, onboarding, and product adoption at the account level
Work EnvironmentTypically in B2B SaaS or enterprise software companies, managing teamsOften in SaaS, tech, or service industries, directly engaging with clients
Required CredentialsExperience in account management, leadership skills, possibly relevant certificationsCustomer service experience, communication skills, familiarity with CRM tools

The Manager Of Client Success focuses on leading teams and developing strategies for client retention, while the Customer Success Manager handles direct client interactions and account management. Both roles aim to improve customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Of Client Success jobs in Texas?

The most popular types of Of Client Success jobs in Texas are:

What cities in Texas are hiring for Manager Of Client Success jobs?

Cities in Texas with the most Manager Of Client Success job openings:

Director, Client Success

Carenet Health

San Antonio, TX • On-site

Full-time

Posted 11 days ago


Carenet Health rating

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

38th of 72 rated call and contact centers


Job description

Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts.

We are hiring for a Director, Client Success, who will lead a portfolio of enterprise clients and mentor a team of Client Success professionals focused on maximizing client retention, expanding existing partnerships, and strengthening long-term strategic relationships. This leader will ensure clients realize measurable value from Carenet’s solutions while driving sustainable revenue growth, consistent client outcomes, and strong portfolio performance.

If you thrive in leading high-performing teams, managing complex client portfolios, and turning strategy into results, we'd love to hear from you! 

This is an onsite role in San Antonio, Texas.


  • Lead and develop a team of Client Success Managers responsible for driving client retention, customer outcomes, and expansion across assigned portfolios.
  • Establish effective processes, operating rhythms, and account management practices that strengthen retention, growth execution, and portfolio performance.
  • Drive revenue growth within existing accounts through renewals, increased adoption, pricing optimization, and expansion of products and services.
  • Partner closely with Sales leadership to develop coordinated customer growth strategies and clear rules of engagement between Client Success and Sales.
  • Identify, qualify, and facilitate opportunities to expand relationships into new products, client divisions, and solution areas beyond the current engagement scope.
  • Lead account planning and portfolio reviews while monitoring customer health, Net Revenue Retention, renewal performance, and value realization.
  • Coach Client Success Managers in commercial conversations, account growth strategies, executive engagement, and effective resolution of escalated client issues.
  • Collaborate with Operations, Product, Finance, and Sales to strengthen customer outcomes and present portfolio performance, customer insights, and growth results to senior leadership.

  • Bachelor’s degree required; Master’s degree preferred.
  • 10+Years of progressive experience in Client Success, Account Management, Healthcare Services, or related commercial leadership roles.
  • Minimum 3–5 years of people leadership experience leading client-facing teams.
  • Demonstrated success leading leaders and managing strategic client portfolios with revenue accountability.
  • Proven experience delivering growth and retention outcomes across complex enterprise accounts in a BPO environment.
  • Strong financial and business acumen including portfolio performance and commercial decision-making.
  • Experience partnering with executive stakeholders and influencing enterprise decisions.
  • Ability to build scalable operating models, governance processes, and organizational capabilities.
  • Exceptional communication, executive presence, and stakeholder management skills.
  • Strong analytical and strategic planning capabilities.
  • Ability to travel up to 50% as needed to support client relationships, business objectives, leadership activities, and organizational priorities.

Preferred

  • Healthcare, payer, provider, or health services experience.
  • Exposure to contract management, pricing strategy, or revenue operations.
  • Experience leading transformation, process improvement, or client experience initiatives.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.


What Carenet Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carenet Health logo

About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

Social media