Manager Of Client Services Jobs in Rochester, NY

Manager of OASAS and OPWDD ServicesMonroe County Office of Mental Health (MCOMH)Rochester, NY - OnsiteExempt, Full-Time 40 HoursCompensation: $80,000 to $82,000/yearPut the CARE in your CAREER!At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.We are seeking a talented Manager of OASAS and OPWDD Services to join our team of nearly 500 employees.Under the leadership of its Director, Monroe County Office of Mental Health (MCOMH) is committed to ensuring that MCOMH meets the needs of the community members across Monroe County, with a strong focus on accountability, transparency, equity, outcomes, and preventive services. As a member of the office’s leadership team, the Manager of OASAS and OPWDD Services plays a key role in developing and executing the strategies needed to support the MCOMH in achieving these goals.CCSI is partnering with Monroe County Office of Mental Health to hire a Manager of OASAS and OPWDD Services. This position is employed by CCSI and working on behalf of Monroe County Office of Mental Health.In this role, you willDevelop policies and procedures; provide technical expertise to addiction services and programsProvide leadership for county cross-systems collaboration for individuals with SUD/DD needs and their familiesFacilitate and participate in meetings on behalf of MCOMH, internally and externally.Represent the Monroe County Office of Mental Health on inter-jurisdictional (local, regional, state) or multi-agency committees involved in policy development and planning related to SUD/DD services and programs as necessaryDevelop and maintain a system for tracking Narcan Training & Distribution for MCOMH, collaborating with Department of Public HealthWork closely with MCOMH leadership to identify and implement department’s priorities as identified within the strategic plan by identifying areas of work and defining a path forward for achieving prioritiesParticipate in the planning, development and monitoring of the Local Service Plan each yearSupport system transformation through planning and implementation of NYS OASAS and OPWDD initiativesHave familiarity with, and/or willingness to learn the OPWDD systemFacilitate and/or participate in various sub-committees on behalf of MCOMHSupport and provide data to supervisors for advising Contract CoordinatorsLeverage access to community resources, including mental health and substance use treatment, Health Home Care Management, non-Medicaid care management and homeless supports. Consults with other community providers around access to care.Assist with development of protocols for access to treatment, care management and residential services for high need/high-priority individuals who may or may not be connected to servicesImplement a system for tracking service slots and monitoring availability/utilization.Participate in planning and evaluating new OASAS/OPWDD programs/servicesPromote community voice in decisions regarding care wherever appropriate.Support implementation of NYS OASAS and OPWDD funded programming within Monroe County, supporting the delivery of services consistent with MCOMH values, including trauma-informed, person-centered, strength-based and recovery-oriented, incorporating peer, family, and recovery support services, thereby supporting the goals of recovery, maximizing independence and increasing community integration. Initiatives are viewed through the lens of disparity reduction, specific to racial and ethnic disparities.Communicate effectively with providers and families to promote good will.Travel as necessary to fulfill responsibilitiesPerform other duties as assigned.What you bringMaster’s Degree prepared NYS OASAS Qualified Health Professional, CASAC credential in addition to master's degree is preferred or equivalent education and work experience (see CCSI's equivalency chart).Minimum 2 years of leadership experience.Required for this position are:Ability to satisfactorily complete required background screenings.Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.At CCSI, you’ll enjoyMarket-competitive compensationAn award-winning Wellness@Work and employee benefits program.An organization that is committed to racial equity and anti-racist practices.Continuous professional development opportunities.A voice in shaping CCSI’s ever-evolving diverse company culture.We Are CCSI!For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.CCSI does not accept inquiries from third-party recruiters or search agencies.CCSI participates in E-Verify, a federal program that confirms the employment eligibility of all newly hired employees by comparing information provided on the Form I-9 with records from the U.S. Department of Homeland Security and the Social Security Administration.Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr