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Manager Of Client Services Jobs in Arizona (NOW HIRING)

Epiq

eDiscovery Client Services Manager

Phoenix, AZ · Remote

$130K - $145K/yr

Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Details: The Client Services Manager functions as a key leader in successfully ...

Epiq

Client Services Senior Project Manager

Phoenix, AZ · On-site

$105K - $115K/yr

The Sr. Project Manager of Client Services serves as a key leader in managing strategic client relationships through proactive communication, project execution, and service delivery excellence. This ...

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Manager Of Client Services information

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$32.6K

$65.5K

$118.8K

How much do manager of client services jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager of client services in Arizona is $65,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $77,300.00 per year, depending on experience, location, and employer.

How does a manager of client services typically collaborate with other departments to enhance client satisfaction?

A Manager of Client Services frequently works cross-functionally, partnering with teams such as sales, operations, and product development to address client needs and resolve issues efficiently. They act as a bridge, communicating client feedback and expectations to internal stakeholders to ensure services meet or exceed standards. This collaborative environment not only helps in delivering tailored solutions but also fosters a culture of continuous improvement, directly contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a manager of client services, and why are they important?

To thrive as a Manager Of Client Services, you need strong leadership abilities, client relationship management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and customer service platforms is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you stand out in this role. These competencies ensure effective team leadership, high client satisfaction, and the ability to resolve issues efficiently in a dynamic service environment.

How to become a manager of client services?

To become a manager of client services, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, leadership, and problem-solving skills is essential, and gaining certifications such as Certified Customer Service Manager (CCSM) can enhance prospects. Progression often involves demonstrating leadership abilities and understanding client needs to oversee teams and improve service delivery.

What does a manager of client services do?

A manager of client services oversees client accounts, ensuring customer satisfaction and retention. They coordinate between clients and internal teams, address issues, and develop strategies to improve service delivery, often using CRM tools and maintaining strong communication skills.

What are the most commonly searched types of Of Client Services jobs in Arizona?

The most popular types of Of Client Services jobs in Arizona are:

What cities in Arizona are hiring for Manager Of Client Services jobs?

Cities in Arizona with the most Manager Of Client Services job openings:

Manager Of Client Services jobs near you
Infographic showing various Manager Of Client Services job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.

Account Manager of Client Services

Tempe, AZ • Hybrid

BrightSpring Health Services
Health Care and Social Assistance • 10K+ employees

4.9

Company rating: 4.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

220th of 243 rated social care providers

People enjoy working here

Respectful managers

Uninterrupted breaks

Learn more about BrightSpring Health Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

OnePoint Patient Care


OnePoint Patient Care (OPPC) is a nationwide, hospicededicated pharmacy and PBM (pharmacy benefit manager) that specializes exclusively in supporting hospice organizations with medication dispensing, clinical guidance, delivery logistics, and formulary management.
 

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.  If your passion is service excellence and top-quality care come join our team and apply today!

We are seeking an Account Manager to support our Client Services team. 

Applicants can reside in, or a commutable distance to Tempe, AZ or Glenview, IL 

The ideal candidate will have a Bachelor's Degree and previous experience in a client management, customer service, or client support role within a healthcare setting or other business-to-business setting desired.

This primarily consists of in-office & field travel, with some WFH offered
Travel: 40% required

Schedule: Monday - Friday, business hours

We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement


  • Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives
  • Supports Client Services team with tasks involving customer success, including report development, incident tracking and presentation building.
  • Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients
  • Manages their client base through the company’s CRM software
    • This includes the tracking and management of activities, tasks, contacts, and other material events with clients.
    • It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
  • On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management
  • Collaborates and assists the Client Services team in serving the account
  • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources
  • Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved
  • May attend corporate/networking events and conferences
  • Establishes productive, professional relationships with key personnel in partner accounts
  • Performs other tasks as assigned



  • Bachelor’s Degree in business or related field preferred
  • Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting desired
  • Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required
  • SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired
  • Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge required

OnePoint Patient Care, an affiliate of PharMerica, is the nations leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states. For more information, please visit www.oppc.com. Follow us on Facebook, LinkedIn, and X.

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