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Manager Navistar Jobs in Minnesota (NOW HIRING)

North Central International

Service Writer

Willmar, MN · On-site

Service Writer North Central International is a full-service Navistar/International Truck dealer ... Minimum 2 years of experience managing a team of technicians. * Working knowledge of truck shop ...

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Manager Navistar information

What is the difference between Manager Navistar vs Service Manager?

AspectManager NavistarService Manager
CredentialsRelevant certifications in automotive or fleet management, leadership experienceCertifications in automotive service, management experience
Work EnvironmentManufacturing plants, fleet operations, corporate officesAuto service centers, dealerships, repair shops
Employer & IndustryNavistar, commercial vehicle manufacturing and fleet servicesAuto dealerships, service centers, fleet maintenance companies

Manager Navistar typically oversees manufacturing or fleet operations within Navistar, focusing on management and strategic planning. Service Managers usually handle daily operations of auto service centers, ensuring customer satisfaction and service quality. While both roles require automotive knowledge and leadership skills, their work environments and specific responsibilities differ significantly.

What cities in Minnesota are hiring for Manager Navistar jobs?

Cities in Minnesota with the most Manager Navistar job openings:

Manager Navistar jobs near you

Service Writer

North Central International, LLC

Marshall, MN • On-site

Full-time

Re-posted 14 days ago

North Central International rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

56th of 155 rated car dealerships

Job description

Service Writer
North Central International is a full-service Navistar/International Truck dealer group with locations across Minnesota, Northern Iowa, and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!
Candidate will greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Minimum Qualifications:
  • High school diploma or GED required
  • Minimum 2 years of experience managing a team of technicians.
  • Working knowledge of truck shop operations; mechanical experience preferred.
  • Strong interpersonal communication skills with both internal teams and customers.
  • Proficiency with standard business software and ability to learn proprietary systems.

Essential Functions:
  • Manage diesel technicians, ensuring the right tech is on the right job every time
  • Schedule customer repairs so they can be completed efficiently
  • Communicate with customers in a friendly, professional manner regarding service needs, job status, and repairs.
  • Resolve escalated customer concerns or complaints in a timely and effective way.
  • Enter repair work information into the computer and update as needed
  • Cooperate with parts and sales departments to ensure a positive customer experience.
  • Serve as the liaison between the shop and sales, warranty, and parts departments.
  • Provide status updates, coordinate scheduling, and ensure alignment on customer and operational needs.
  • Make quick, informed decisions to address issues as they arise.
  • Maintain a calm, solutions-oriented approach during high-volume periods.
  • Must be a leader with the ability to work in a fast-paced environment.
  • Must be able to multi-task.
  • Must be computer literate with the ability to learn our business system.

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

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