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Manager Member Service Jobs in Virginia (NOW HIRING)

ABNB Federal Credit Union

Member Service Representative

Norfolk, VA · On-site

$18 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the Member Service Representative is to assist members and prospective members with all areas of ... management, board members, and outside vendors. * Supports other branch locations and the Contact ...

Taco Bell

Team Member: Service Champion

Chesapeake, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Norfolk, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Alexandria, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Suffolk, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Chesapeake, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Manassas, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Chesapeake, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Arlington, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Taco Bell

Team Member: Service Champion

Chesapeake, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

Costco Wholesale Corporation

Member Service Assistant

Leesburg, VA · On-site

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides a high level of member service. Job Duties * Conducts hourly building safety and security ... Fills out reports and shows results to the duty manager. Attends warehouse safety meetings.

Costco Wholesale Corporation

Member Service Assistant

Richmond, VA · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides a high level of member service. Job Duties * Conducts hourly building safety and security ... Fills out reports and shows results to the duty manager. Attends warehouse safety meetings.

Taco Bell

Team Member: Service Champion

Chesapeake, VA

$11 - $21/hr

You enjoy people and providing friendly, accurate service to customers as well as your teammates ... Working well with teammates and accepting coaching from management team. * Having a clean and tidy ...

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Showing results 21-40

All JobsMember Service JobsManager Member Service JobsManager Member Service Jobs in Virginia

Manager Member Service information

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often involves handling member inquiries, resolving issues, and maintaining service quality, typically requiring strong communication and leadership skills.

What skills do you need to be a manager member service?

A manager member service role requires strong communication, leadership, and customer service skills to effectively manage client relationships and team members. Organizational abilities, problem-solving skills, and familiarity with customer management software are also important for success in this position.

What are the most commonly searched types of Member Service jobs in Virginia?

The most popular types of Member Service jobs in Virginia are:

What cities in Virginia are hiring for Manager Member Service jobs?

Cities in Virginia with the most Manager Member Service job openings:

Manager Member Service jobs near you
Infographic showing various Manager Member Service job openings in Virginia as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 98% In-person, and 2% Remote job distribution.

Member Service Representative

ABNB Federal Credit Union

Virginia Beach, VA • On-site

$18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision plans to support your well-being and future growth in addition to:

  • Paid time off that begins accruing on your first day
  • Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge
  • 401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting
  • Company-paid short-term, long-term disability, and employee life and AD&D coverage
  • A tuition reimbursement benefit which reflects our investment in your future
  • Competitive pay along with opportunities for annual raises and promotions
  • Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives
  • A supportive environment which fosters an employee-centric workplace where growth and member relationships are prioritize
The role of the Member Service Representative is to assist members and prospective members with all areas of their Credit Union needs. Efficient and independently process financial transactions, explain services, set up new accounts, respond to problems, and direct members to the appropriate person(s)/department. Ensure the sales, service, and operational functions assigned are being performed efficiently and within guidelines. Support and assist members through all communication channels to include in branch, incoming and outbound calls, message center and by email.
Key Responsibilities
  • Presents and explains Credit Union products and services to members and potential members; assists them in identifying credit union products to meet their financial needs.
  • Performs routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier's checks, Visa gift cards, reloadable travel cards, and issues debit cards.
  • Opens and closes all types of accounts and perform file maintenance as needed; ensures collection of all required signatures and documents.
  • Answers questions and assist in the resolution of problems by effectively listening and asking questions to understand problems, and identify solutions.
  • Maintains a professional and courteous attitude with everyone including co-workers, members, management, board members, and outside vendors.
  • Supports other branch locations and the Contact Center as needed.
  • Follows safety and security rules and regulations; helps to maintain the condition and appearance of the branch.
  • Participates in all training and continuing education classes as approved/recommended by supervisors, including online training classes.
  • Performing other duties as assigned.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: One to three years of similar or related experience.
  • Other Skills: 1. Must be able to operate a PC and related software programs with average speed and accuracy. 2. Possess time management and organizational skills.3. Experience with Microsoft Office, Outlook, SharePoint is desired.
  • Physical Requirements: Must be able to sit or stand at a computer for extended periods of time and able to lift up to 15 pounds.
  • Interpersonal Skills: Excellent interpersonal skills to communicate effectively with members and employees in person, through electronic communication, and over the phone. Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
  • Work Environment: In Office

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by applicable law.
Salary Description
$18.75/hr

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