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Manager Lobby Ambassador Jobs in Indiana (NOW HIRING)

Front Desk Manager

South Bend, IN · On-site

$16.75 - $21.50/hr

Front Desk Manager Manage front desk operations to ensure staff meets company operational standards ... Participate in lobby ambassador and other activities related to interacting with guests on an ...

New

Be a brand ambassador by leading a Judgement Free lifestyle. * Responsible in assisting Club ... Keep front desk area as well as the lobby clean and orderly. * Regular facility cleaning and upkeep.

Be a brand ambassador by leading a Judgement Free lifestyle. * Responsible in assisting Club ... Keep front desk area as well as the lobby clean and orderly. * Regular facility cleaning and upkeep.

New

Banquet Server

Speedway, IN · On-site

$14.25 - $17.50/hr

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet ... Be an ambassador of the hotel by maintaining a neat and professional appearance. * Anticipate guest ...

Banquet Server

Speedway, IN · On-site

$14.25 - $17.50/hr

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet ... Be an ambassador of the hotel by maintaining a neat and professional appearance. * Anticipate guest ...

Banquet Server

Speedway, IN · On-site

$13.75 - $17.25/hr

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet ... Be an ambassador of the hotel by maintaining a neat and professional appearance. * Anticipate guest ...

Banquet Server

Speedway, IN

$13.75 - $17.25/hr

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet ... Be an ambassador of the hotel by maintaining a neat and professional appearance. * Anticipate guest ...

Banquet Server

Speedway, IN · On-site

$13.75 - $17.25/hr

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Banquet ... Be an ambassador of the hotel by maintaining a neat and professional appearance. * Anticipate guest ...

Manager Lobby Ambassador information

What is the difference between Manager Lobby Ambassador vs Front Desk Coordinator?

AspectManager Lobby AmbassadorFront Desk Coordinator
CredentialsCustomer service experience, hospitality certificationsCustomer service, administrative skills
Work EnvironmentLobby, reception areas in hotels or corporate buildingsFront desk, reception areas in hotels, offices, or healthcare facilities
Employer & IndustryHotels, corporate buildings, event venuesHotels, healthcare, corporate offices
Search & Comparison IntentCustomer engagement, hospitality rolesReception, administrative support roles

The Manager Lobby Ambassador and Front Desk Coordinator roles both focus on guest interaction and customer service in hospitality or corporate settings. While the Lobby Ambassador emphasizes welcoming guests and maintaining lobby ambiance, the Front Desk Coordinator often handles administrative tasks and check-in processes. Both positions require strong communication skills and hospitality experience, but their specific responsibilities and focus areas differ slightly.

What does a manager lobby ambassador do?

A manager lobby ambassador is responsible for greeting and assisting visitors, maintaining a welcoming environment, and providing information about the facility or services. They often handle customer inquiries, ensure safety protocols are followed, and may use communication tools like radios or tablets to coordinate with staff.

What are popular job titles related to Manager Lobby Ambassador jobs in Indiana?

For Manager Lobby Ambassador jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Manager Lobby Ambassador jobs?

Cities in Indiana with the most Manager Lobby Ambassador job openings:

Infographic showing various Manager Lobby Ambassador job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Front Desk Manager

HHM Hotels

South Bend, IN • On-site

$16.75 - $21.50/hr

Full-time

Posted 3 days ago

New


HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 109 rated hotels


Job description

Overview

Opportunity:  Front Desk Manager

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.

 

Potential Career Path   

Front Office Manager – Rooms Division Manager – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Oversee all front office operations in the absence of the Assistant General Manager. 
  • Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Respond to brand Guest Alerts for resolution as needed.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.
  • Assist in hotel food and beverage when needed, where applicable.
  • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
  • Review correspondence from guests and incident logs; direct staff according to information obtained.
  • Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.
  • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
  • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
  • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate’s or Bachelor’s degree preferred.
  • 1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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