Manager Job Jobs in Springfield, VA (NOW HIRING)

$18.50/hr + tips Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour), Tips when Good Service is Provided, Paid Time Off, Free breakfast and lunch when working – including generous discounts when you’re not, Health, Dental and Vision Benefits (Available for Full-Time Employees), 401K retirement plan (Available for Full-Time Employees), Child Bonding Leave, The Pret Academy, which supports the training and development for our wonderful people, A friendly, fun, and fast paced environment with passionate teams to work with, Transit program, FSA and HSAs available, Pet Insurance

• To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards
• Deliver drinks within the 60-second service standard, communicating proactively when delays occur
• To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate
• To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate
• To ensure all hot drinks training material is available and up to date
• To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times

• To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz
• To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible
• To ‘wow’ customers with latte art

• To make all Barista Prepared Drinks to Pret standards
• Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards

• To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards
• To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
• To carry out log checks, thermometer calibration and dribble tests in line with Pret standards
• Shop Profitability: Barista Prepared Drinks waste control
• To manage the waste levels of Barista Prepared Drinks ingredients
• To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager

• To have a weekly sales target and share this with the team
• To know your shop Barista Prepared Drinks sales versus total sales and the mix
• To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret

• Barista: 1 year (Required)
• Proficiency in espresso based drinks
• Strong guest-service orientation
• Ability to stand for extended periods
• Reliability and punctuality 
• NYC Food Handlers Card (Preferred)
• Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations 
  

• Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour)
• Tips when Good Service is Provided
• Paid Time Off
• Free breakfast and lunch when working – including generous discounts when you’re not
• Health, Dental and Vision Benefits (Available for Full-Time Employees)
• 401K retirement plan (Available for Full-Time Employees)
• Child Bonding Leave
• The Pret Academy, which supports the training and development for our wonderful people
• A friendly, fun, and fast paced environment with passionate teams to work with
• Transit program, FSA and HSAs available
• Pet Insurance