Manager Itil Change Management Jobs in Oregon (NOW HIRING)

Position: Change Management Lead
Reports to: PMO Manager
Compensation*: Competitive starting salary $106,400 - $137,100 commensurate with skills and experience; Full Pay Range: 106,400 - $167,900.
Employment Classification: Full Time, Exempt
Anticipated Start Date: As soon as possible; position is open until filled
Office Location: Portland Metro Area, Oregon, USA
Energy Trust is committed to pay equity. Energy Trust is committed to fair employment
practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.
*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the potential earnings for this position with sustained high performance.
BACKGROUND
About Energy Trust of OregonEnergy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon
Our Vision:Clean, affordable energy for everyone.
Our Commitment to Diversity:We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.
Our Location:Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Change Management Lead would be expected to report to the office at least quarterly.
What We're Looking For:
The Change Management Lead is responsible for leading and advancing Energy Trust's enterprise change management function within the Project Management Office (PMO). This role is responsible for the development, implementation, and continuous improvement of an enterprise change management strategy that aligns with Executive Team's vision for staff's experience of change-ensuring employees feel informed, supported, equipped, engaged, and recognized throughout organizational transitions is responsible for developing, implementing, and continuously improving Energy Trust's enterprise change management strategy, framework, and governance model..
Reporting to the PMO Manager, the Change Management Lead provides strategic direction and operational oversight for change management practices across the organization. The role develops and maintains standardized methodologies, tools, templates, and dashboards grounded in Prosci's ADKAR model, ensuring consistency in how change is planned, delivered, measured, and reinforced. The Change Management Lead partners closely with Organizational Development, Communications, and People Services to integrate change management into enterprise initiatives, cultural development efforts, leadership coaching, and communication strategies.
The Change Management Lead will establish and grow Energy Trust's change management team, including hiring and developing change management practitioners as organizational demand increases. The Lead may also engage and oversee contract or agency resources to address fluctuating demand or specialized change management needs, ensuring all resources operate within the enterprise change management framework and standards established by the Change Management Lead.
In addition to leading the function, the Change Management Lead may directly guide high-impact or complex change initiatives, ensuring thoughtful planning, risk mitigation, stakeholder engagement, and sustained adoption of new processes, systems, or behaviors.
This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings.
What You'll Do:
Strategic & Enterprise Leadership:

• Lead the development and implementation of Energy Trust's enterprise change management strategy in alignment with Executive Team's vision for staff's experience of change.

• Establish, maintain, communicate and enforce organization-wide standards, frameworks, and governance for change management practices to ensure consistency, quality, and alignment with enterprise priorities.
• Develop and maintain enterprise-level dashboards and reporting mechanisms that provide visibility into active and upcoming change initiatives, organizational readiness, adoption progress, and change fatigue; provide data-informed recommendations to senior leadership and the Operational Management Team (OMT) regarding sequencing, prioritization, and resource allocation.
• Serve as a strategic advisor to senior leaders and initiative sponsors, coaching and reinforcing effective change sponsorship behaviors and visible leadership accountability.
• Oversee change management practitioners within the PMO; establish clear expectations for practice standards, professional development, and performance outcomes.
• Elevate change management as a core organizational competency by building and sustaining a community of practice and promoting consistent integration of change considerations at the OMT and leadership levels
• Ensure change management methodologies, tools, templates, and guidance are clearly communicated and easily accessible to staff through appropriate organizational platforms.

Operational Execution & Capability Development

• Develop, maintain, and continuously improve standardized change management methodologies, tools, templates, playbooks, and readiness assessments grounded in the Prosci ADKAR framework. *
• Establish and manage a centralized intake and resource allocation process for change management support across the organization, ensuring clarity of demand, prioritization, and appropriate deployment of change resources.
• Provide direct leadership of high-impact, complex, or enterprise-level change initiatives, ensuring effective stakeholder engagement, risk mitigation, adoption planning, training alignment, and reinforcement strategies.
• Ensure integration between project management plans and change management plans, partnering closely with Project Managers to align milestones, communications, training, and reinforcement activities.
• Partner with Organizational Development, Communications, and People Services to ensure coordinated execution of change-communications, leadership development, cultural initiatives, and staff training.
• Support the design and delivery of change management training for leaders and staff, promoting organization-wide proficiency and accountability for change adoption.
• Perform other duties as assigned in support of PMO objectives and organizational goals.
• Perform all functions of the job in a safe manner.

SUPERVISORY RESPONSIBILITY

• Supervise and mentor change management practitioners within the PMO.
• Establish performance expectations, provide coaching, and support professional development for change management staff and change-trained project managers.
• Lead and participate in hiring processes for change management roles within the PMO, in partnership with the PMO Manager and other PMO Leads

Requirements

• Bachelor's degree in organizational development, business administration, human resources, or a related field - or equivalent professional experience in change management, organizational transformation, or enterprise initiatives.
• Eight years' experience leading complex organizational change initiatives, including changes to processes, systems, structures, or culture.
• Experience developing and implementing structured change management methodologies and tools within an organization.
• PROSCI Change Management Certification required.
• Project Management Professional (PMP) certification or equivalent preferred.
• Experience advising senior leaders or initiative sponsors and coaching leaders through change preferred.
• Five or more years' experience supervising or mentoring staff.
• Demonstrated ability to design and implement governance frameworks, dashboards, and reporting mechanisms to support enterprise visibility and prioritization.
• Strong understanding of organizational dynamics, stakeholder engagement, resistance management, and change adoption strategies.
• Excellent facilitation, communication, and executive presentation skills, with the ability to produce clear, concise reports and recommendations.
• Ability to influence across departments and functions without direct authority while also establishing and maintaining practice standards where accountable.
• Strong analytical and problem-solving skills, with the ability to assess organizational readiness and recommend data-informed adjustments.
• Must be able to interact with a diverse workforce and be comfortable working in culturally diverse settings and groups.

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
Benefits

• Health/dental/vision insurance
• Employer sponsored and paid life/disability
• 401(k) with a company contribution of 6% of your salary after 90 days of employment
• TriMet pass
• Access to health and dependent FSA/HSA accounts
• Generous paid vacation, holidays and sick days
• Paid volunteer hours
• Employee assistance program
• Career advancement opportunities
• Great colleagues and culture
• Flexibility to work from home and/or an office space at the Portland, OR location
• Work from home laptop provided
• Read more about our benefits here

APPLICATION INSTRUCTIONS:
Please submit your resume and a brief cover letter that shares your interest in this role. All applications must be submitted via Energy Trust's website www.energytrust.org/About/careers.
All offers of employment are conditional pending the successful completion of a background check (which may include employment verification, education verification, criminal history, motor vehicle record) and reference checks.
Don't meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification-for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace-if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.
Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.