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Manager Inclusive Design Jobs in New York (NOW HIRING)

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Manager Inclusive Design information

What is the difference between Manager Inclusive Design vs User Experience Designer?

AspectManager Inclusive DesignUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in design, human factors, or related fields; certifications in accessibility or inclusive design are commonUsually holds a degree in design, human-computer interaction, or related areas; certifications in UX or usability testing are beneficial
Work EnvironmentLeads teams, manages projects, collaborates with stakeholders, and oversees inclusive design strategiesFocuses on designing user interfaces, conducting user research, and creating prototypes
Industry UsageCommonly found in organizations prioritizing accessibility and inclusive productsWidely used across tech, digital media, and product development sectors

While both roles focus on user-centered design, the Manager Inclusive Design oversees teams and strategic initiatives to ensure accessibility and inclusion, whereas the User Experience Designer concentrates on creating engaging and functional user interfaces. The manager role involves leadership and project management, while the designer role emphasizes hands-on design work.

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Manager Inclusive Design jobs near you

Experience Design, Vice President- Agentic

JPMorgan Chase & Co

Manhattan, NY • On-site

Full-time

Medical, Retirement

Posted 25 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 496 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. 

As an Experience Design Vice President in the Agentic team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. 

Job responsibilities 

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas 
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. 
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion 
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions 
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels 

Required qualifications, capabilities, and skills 

  • 5+ years of experience or equivalent expertise in user experience design or similar roles 
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes 
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions 
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making 
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience 

Preferred qualifications, capabilities, and skills 

  • Expert using Figma, Figma plug-ins, and FigJam 
  • Excellent communication and presentation skills, including rationale and storytelling that persuades senior leaders or aligns multiple stakeholders 
  • Expert in the latest AI technologies and trends including Claude, ChatGPT, and other LLMs. 
  • Broad Design skillset with an adaptable, product-oriented mindset and a love for learning 
  • Strong understanding of technology and/or coding experience with front-end frameworks (HTML, CSS, React), experience in mobile development (iOS, Android) and using APIs. 
  • Experience in conversation design and/or chatbots 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

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