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Manager Implementation Services Jobs in Boston, MA

Implementation Project Manager

Franklin, MA · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

POSITION SUMMARY: As the Implementation Project Manager, you will lead GCX in the planning ... This role reports to the Manager of On-Site Services ("OSS") and works closely with the Customer ...

Implementation Consultant

Framingham, MA · On-site

  • Medical

  • Dental

  • Vision

Collaborate with architects, developers, project managers, and fellow consultants to deliver ... Experience with Salesforce Sales and Service Cloud, Marketing Cloud, or other Salesforce Cloud ...

... implementation services to ongoing delivery by collaborating with internal teams to fully understand client expectations and objectives • Create and manage project plans to support the larger ...

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must be customer-oriented and provide exceptional customer service to customers through telephone ... Ability to manage short- and long-term projects that drive toward successful integration of our ...

Showing results 21-40

Manager Implementation Services information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do manager implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager implementation services in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities near Boston, MA are hiring for Manager Implementation Services jobs?

Cities near Boston, MA with the most Manager Implementation Services job openings:

State Street Alpha Transaction Management Implementation Lead, Vice President

State Street Corporation

Boston, MA • On-site

$115K - $205K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Who we are looking for
The Alpha Strategy and Implementation Services Team at State Street is seeking a qualified Client Implementation Lead to support the industry's first comprehensive front-to-back client servicing platform. This leadership role is dedicated to facilitating end-to-end integration for clients, encompassing all asset classes, including equities, fixed income, and complex instruments such as derivatives, bank loans, and repurchase agreements (repos).
Key Responsibilities
  • Oversee due diligence activities to ensure a thorough understanding of client requirements and operational environments.
  • Identify gaps in current operating models and drive the design of client solutions, including trade and architecture flows, operational processes, and business system functionality.
  • Manage the implementation and onboarding plan, including project timelines, conversion strategies, and post-go-live activities for client onboarding and implementation projects.
  • Analyze post go-live change requests, collaborating with all stakeholders to define solutions, supervise testing, and oversee deployment in the live production environment.

Why this role is important to us
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Transaction Management Implementation Lead you will:
  • Drive the delivery of cross-operations, high priority projects across all typical project phases
  • Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows
  • Project initiation and scoping- including plan definition and managing realistic expectations for successful delivery with project stakeholders
  • Manage business analysis and requirements definition
  • Support ongoing project management- including progress monitoring, reporting and quality assurance throughout the project
  • Build and manage strong relationships with project sponsors and stakeholders in Operations, Technology and the business, understanding competing priorities across these groups
  • Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies
  • Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients
  • Domestic and/or international travel may be required

What we value
  • 10+ years of industry experience with front, middle, and back office integration, functionality, and electronic trading platforms
  • Strong understanding of Transaction Management Middle Office services and operating models; subject matter expertise in standard financial services static data as it applies to middle office trade processing
  • Strong knowledge of financial instruments and asset classes such as Equities, Fixed Income, Derivatives, and structured products including TBAs and Repos
  • In-depth understanding and prior experience with industry utilities such as DTCC CTM, DTCC Alert, FX Connect, other Middle Office vendor applications, and messaging protocols like XML and SWIFT
  • Proven history of understanding and analyzing complex client use cases and large data sets; ability to create visual dashboards using tools such as Microsoft PowerBI
  • Expertise in Power Query for data transformation, cleansing, preparation, and integration from multiple sources and formats
  • Ability to analyze large data sets using Microsoft Co-Pilot is highly desirable
  • Ability to interpret client requirements and translate those requirements into State Street-specific data configuration tasks
  • Exceptional communication, problem-solving, and analytical skills; attention to detail and organization - able to independently troubleshoot and gather supporting evidence
  • Ability to work on multiple projects concurrently and prioritize work accordingly
  • Expertise in MS Office, including CoPilot, MS Visio, Project, and PowerPoint
  • Competency in SDLC & Agile Methodology and tools (i.e., JIRA, Rally, RTC)

Education & Preferred Qualifications
  • BS degree in Business, Finance, Economics or Engineering
  • 10+ years of industry experience with front, middle, and back office integration, functionality, and electronic trading platforms

Salary Range:
$115,000 - $205,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

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