Manager Implementation Services Jobs in Pennsylvania

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-Time

Purpose

The Project Manager, Implementation plays a key role in supporting and coordinating the successful onboarding of new pharmaceutical programs and new services to PANTHERx. This individual will manage detailed project timelines, facilitate cross-functional communication, and support the delivery of high-quality implementation outcomes.

Responsibilities

• Manages the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, and facilitating project execution, deployment, and closure.
• Utilizes corporate and industry standard project management tools and techniques to effectively manage projects.
• Assists with establishment and maintenance of corporate project management methodology and other department procedures.
• Maintains detailed project documentation including action items, issues lists, and risk management plans.
• Communicates project status to all stakeholders, both internal and external.
• Participate in client and internal stakeholder meetings; document action items and follow-up on next steps.
• Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives.
• Monitors the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation.
• Creates and communicates project milestone documents, dashboards, and departmental success metrics.
• Drives initiatives to support program planning improvements based on new implementation learnings.
• Other projects as assigned.

Required Qualifications

• Bachelor's degree in business, healthcare administration, or technology related field.
• Minimum of two (2) years of project management experience.
• Experience working with and leading diverse groups and matrix managed environments.
• Proficient with project management tools and MS-Office applications.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience in or exposure to specialty pharmacy operations.
• PMP certification.

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.