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Manager Guest Ranch Manager Jobs in Tempe, AZ (NOW HIRING)

My Place Hotels

Guest Services Representative

Mesa, AZ · On-site

$16.50 - $17/hr

Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls. * Financial Transactions: Complete credit ...

Musical Instrument Museum

GUEST SERVICE LEAD

Phoenix, AZ · On-site

$15.25 - $20/hr

MIM is looking for an enthusiastic and energetic individual to assist with managing the guest service team, including volunteer team members; to interact with museum guests; and to assist with ...

New

Tawa Supermarket Inc

Cashier Dept Manager

Glendale, AZ · On-site

About the Job 99 Ranch Market is one of the largest Asian supermarket chains in the United States ... Manage the department's daily operations and meet the company standards. * Work with the store ...

99 Ranch Market

Bakery Clerk #53

Chandler, AZ · On-site

$16/hr

About the Job 99 Ranch Market - Chandler, AZ Store is now hiring Bakery Clerks! 99 Ranch Market is ... Good time management skills. * Good interpersonal skills and willingness to work as a team.

99 Ranch Market

Bakery Supervisor

Glendale, AZ · On-site

$20/hr

As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family. Responsibilities: * Manage the department's daily operation and meet the company ...

Rise and Shine

Restaurant Manager

Buckeye, AZ · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Denny's

Restaurant Manager

Phoenix, AZ · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Drury Hotels

Kickback Host

Tempe, AZ

$14.75 - $18.50/hr

Ranch Road - Phoenix, Arizona 85284 You belong at Drury Hotels. Getting a job is just the beginning ... Career growth - Mentorship, cross-training, development plans, management training, and more-over ...

Denny's

Restaurant Manager

Fountain Hills, AZ · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Denny's

Restaurant Manager

Glendale, AZ · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Drury Hotels Company, LLC

Kickback Host

Tempe, AZ · On-site

$14.75 - $18.50/hr

Ranch Road - Phoenix, Arizona 85284 You belong at Drury Hotels. Getting a job is just the beginning ... Career growth - Mentorship, cross-training, development plans, management training, and more-over ...

CHP Holdings

Guest Service Supervisor

Phoenix, AZ

Responsibilities:** 1. Manage and lead the guest service team to deliver outstanding service. 2. Train and coach team members on effective guest service techniques. 3. Monitor guest interactions and ...

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Guest Services Representative

My Place Hotels

Mesa, AZ • On-site

$16.50 - $17/hr

Part-time

Posted 6 days ago

My Place Hotels rating

5.5

Company rating: 5.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Location: My Place Hotel- Mesa, Arizona
About the Role:
Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you!
What You'll Do:
As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests:
  • Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy.
  • Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism.
  • Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls.
  • Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests.
  • Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager.
  • Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly.
  • Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction.
  • Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice.
  • Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff.
  • Housekeeping Assistance: When needed, assist with cleaning guest rooms, particularly when the hotel is full or the housekeeping staff is short.

What We're Looking For:
Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.
Benefits:
  • Competitive Pay: $16.50 - $17.00
  • Monthly Bonus Potential
  • Flexible Scheduling: AM/PM
  • Direct Deposit
  • Cross-Training
  • Growth Potential

Ready to Elevate Your Career?
If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences.
Apply today and make My Place Your Place!

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