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Manager Guest Ranch Manager Jobs in Denver, CO (NOW HIRING)

The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and ...

Sbarro - Food Service Manager

Parker, CO · On-site

$21.81 - $23.81/hr

As a Restaurant Brand Food Service Manager you will be entrusted to work with the Multi Unit or Multi Brand General manager to guide your fellow team members in delivering an exceptional guest dining ...

Guest Services Supervisor

Denver, CO · On-site

$22 - $23.59/hr

Guest Services Supervisor Location:Denver, Colorado (Cherry Creek) FLSA:Non-Exempt Status:Full-time ... Managing a portfolio of over 160 hotels across the United States, we offer extensive growth ...

Sbarro - Food Service Manager

Parker, CO · On-site

$21.81 - $23.81/hr

Manage product levels so that we have what our guest's desire and achieve the Company goal of 100% in-stock at all times. * Responsible for all inventory controls in the Branded Food Service area ...

Showing results 21-40

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Infographic showing various Manager Guest Ranch Manager job openings in Denver, CO as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Guest Services Manager

Oliver Hotels & Resorts

Aurora, CO • On-site

Full-time

Posted 17 days ago


Job description

Description:

Job Summary

The Guest Services Manager oversees guest services operations and team members. The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand. The Guest Services Manager acts as Manager-on-Duty as needed.


Essential Duties and Responsibilities

  • Oversees guest services team members with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints
  • Demonstrates and provides exceptional guest service to all hotel guests
  • Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
  • Uses appropriate selling techniques to maximize revenue and occupancy
  • Demonstrates telephone courtesy and professionalism
  • Assists with various accounting and financial functions including A/P, A/R, billing accounts and department reporting
  • Ensures department reporting is completed promptly and accurately
  • Assists with maintaining product and service quality standards by investigating complaints, initiating corrective action, and conducting periodic room inspections
  • Maintains knowledge, skills, and abilities needed to perform any position in the department
  • Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
  • Assists in monitoring and upholding procedures for safety of guests and hotel team members
  • Maintains clean and professional appearance of public areas and hotel office
  • Performs additional responsibilities as assigned by leadership
Requirements:

Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
  • Conduct work-related functions in a professional manner