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Manager Gcss Jobs in Washington, DC (NOW HIRING)

Data Scientist IV

Mclean, VA · On-site

$120 - $180/hr

Develop autonomous decision-making and automation tools for fleet management, maintenance ... Experience with Army Sustainment Data, including GCSS-Army, NLAC, and G4. * Candidate education ...

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Manager Gcss information

See Washington, DC salary details

$26.1K

$69.5K

$116.1K

How much do manager gcss jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager gcss in Washington, DC is $69,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What are the responsibilities of a Manager GCSS?

A Manager GCSS (Global Combat Support System) is responsible for overseeing the implementation, maintenance, and optimization of the GCSS platform within an organization, typically in a military or defense context. Their duties include managing a team of specialists, ensuring data integrity, streamlining supply chain and logistics processes, and coordinating with other departments to support operational readiness. They are also tasked with training personnel, troubleshooting system issues, and ensuring compliance with relevant standards and policies. Strong leadership, technical expertise, and knowledge of logistics systems are essential for this role.

What are some common challenges faced by a Manager GCSS and how can they be addressed?

As a Manager GCSS (Global Customer Support Services), you may encounter challenges such as managing a diverse, geographically dispersed team, balancing customer expectations with internal capabilities, and implementing process improvements across regions. Success often depends on strong communication, effective use of collaboration tools, and fostering a culture of continuous improvement. Regular training, clear goal-setting, and leveraging data analytics can also help address these challenges and ensure consistent, high-quality support.

What are the key skills and qualifications needed to thrive as a Manager GCSS, and why are they important?

To thrive as a Manager GCSS (Global Customer Support Services), you typically need strong leadership abilities, customer service expertise, and a background in business or technical fields, often supported by a bachelor’s degree. Familiarity with CRM platforms such as Salesforce, help desk systems, and ITIL certifications are commonly required. Excellent communication, problem-solving, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring customer satisfaction, efficient support operations, and effective team leadership in a global service environment.

What is the difference between Manager Gcss vs Gcss Specialist?

AspectManager GcssGcss Specialist
Required CredentialsBachelor's degree, management experience, certifications in Gcss systemsTechnical certifications, relevant training, some experience with Gcss
Work EnvironmentSupervisory role, team management, strategic planningTechnical support, system operation, troubleshooting
Employer & Industry UsageMilitary, defense, government agenciesMilitary, defense, government agencies

The Manager Gcss oversees teams and manages Gcss-related projects, focusing on strategic and administrative tasks. In contrast, the Gcss Specialist handles technical support, system operation, and troubleshooting. Both roles require familiarity with Gcss systems, but the manager role emphasizes leadership and planning, while the specialist role is more technical and hands-on.

Army Business Analysis Program Manager

Systems Planning and Analysis

Alexandria, VA

Full-time

Medical, Life, Retirement

Re-posted 10 days ago


Job description

Overview

Intrepid, an SPA Company, brings more than 20 years of experience supporting the Department of Defense and U.S. Government, consistently setting the standard for excellence in the federal marketplace. Committed to advancing the mission of the U.S. Warfighter, Intrepid leverages technological superiority to deliver innovative solutions across air, space, land, and sea domains. We are proud to foster a collaborative, dynamic work environment, offering competitive compensation and an industry-leading 401k contribution. Our team is built through merit and achievement, and we're always looking for the best and brightest to join us in our growth. We treat our people like family, we are mission-focused, and we give back! Join us today.

Our Financial Management & Business Analysis Portfolio supports the U.S. Army Space and Missile Defense Command (USASMDC); the Office of the Assistant Secretary of the Army (ASA) Financial Management and Comptroller (FM&C); the U.S. Army Financial Management Command (USAFMCOM); the Defense Health Agency (DHA); and many other DoD customers.  We ensure the Army FM systems and processes are modernized and integrated to provide a complete range of financial and cost information needed for the Army to conduct business transactions, provide accountability to the public, and to support performance reporting and decision making.  We provide effective functional systems support, user technical support, training support, and governance support of the Army's modernized and deployed FM domain ERP systems (GFEBS / GFEBS-SA / GCSS-A (Finance)), ensuring technological capabilities maturation and evolution aligns with Army and FM domain goals and objectives. 

SPA has an immediate need for an Army Program Manager to support the Financial Management & Business Analysis Portfolio.

Responsibilities

The Army Program Manager will report directly to the Portfolio Lead and works closely with client Program Managers and Team Leads and/or Operations Managers in the day-to-day management of Acquisition programs and special projects. They will: assist Government leadership in the understanding, establishment and analysis of existing and future systems definitions and designs based on projected threats and rapid development of new technologies; assist the Portfolio Manager and Technical Project Managers in monitoring the program and projects to ensure work scope, schedule, and budget are well defined and maintained; apply knowledge of the acquisition process to support customers in the analysis and improvement of acquisition process policy and procedures; and, apply knowledge of the appropriate government acquisition process (for example, JCIDS and DoD 5000 series instructions, and other guidance from the relevant government agency customer). They will: participate in cost, schedule, performance, variance and risk analysis; define, generate reviews and ensure documentation is accurate, complete, and meets editorial and government specifications and adheres to government standards; and, use quantitative analytical techniques to assess system acquisition process issues and develop risk reduction and mitigation approaches for improving acquisition and program planning, control, and execution.  Must be able to travel and support trade shows, conferences, and customer engagements.

Qualifications

Required Qualifications

  • Master's degree with 20+ years of experience, including experience in military and/or federal government service
  • Experience working with an Army catalog required
  • Experience supporting senior government civilian (SES) and military leaders (O-6 and above) in technical, management, and business development roles
  • Experience leading people - training, mentoring and development
  • Experience with leading delivery of superior quality services
  • Program Management experience managing various services programs within a military or federal government environment
  • Demonstrated ability to perform strategic planning with a minimum of 1-year planning horizon
  • Live within the NCR and have the ability to commute into the Pentagon or other government facility in the area on a weekly basis
  • Active DoD Secret Clearance (or higher) and the ability to maintain it throughout employment

Desired Qualifications

  • Retired United States Military Finance & Comptroller Officer
  • SDFM CDFM-A certification
  • Able to effectively manage time across a diverse set of portfolio/group priorities.
  • Ability to engage with all management levels within SPA, customer, and government organizations
Pay Range InformationAt SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $225,000.00/Yr. - USD $300,000.00/Yr.Employment Type: FULL_TIME