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Manager Game Master Jobs in Austin, TX (NOW HIRING)

... master of emotional intelligence, which means having the ability to regulate and manage your own ... Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission ...

Bachelor's or Master's degree in Business, Marketing, Game Development, or a related field. * 10+ years of experience in monetization, live operations, or product management in the gaming industry ...

Bachelor's or Master's degree in Business, Marketing, Game Development, or a related field. * 10+ years of experience in monetization, live operations, or product management in the gaming industry ...

Bachelor's or Master's degree in Business, Marketing, Game Development, or a related field. * 10+ years of experience in monetization, live operations, or product management in the gaming industry ...

Principal Engineer

Austin, TX · On-site +1

$217K - $246K/yr

Skydance Games , a division of Paramount, a Skydance Corporation, is building the future of ... This role does not manage or have direct reports or are responsible for employment decisions. The ...

Principal Engineer

Austin, TX · On-site +1

$217K - $246K/yr

Skydance Games , a division of Paramount, a Skydance Corporation, is building the future of ... This role does not manage or have direct reports or are responsible for employment decisions. The ...

Design Manager

Austin, TX · On-site

$208K - $263K/yr

Love of the game. The frontier of AI is the most interesting problem of our time. We put in long ... Build and maintain integrated master schedules across architectural, structural, MEP, civil ...

Join Aristocrat, a global leader in gaming content and technology, where we bring happiness to life ... Bachelor's or Master's degree in Computer Science, Information Systems, Data Management, or related ...

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. * 4+ ... management, and build variants/flavors. * Familiarity with game development concepts, input ...

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Manager Game Master information

See Austin, TX salary details

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How much do manager game master jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for manager game master in Austin, TX is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $23.61 per hour, depending on experience, location, and employer.

What is a Manager Game Master?

Manager Game Masters are professionals responsible for overseeing and coordinating a team of game masters within a gaming company or organization. They ensure that game masters are well-trained, schedules are managed, and player experiences are consistently high-quality. Manager Game Masters often handle escalated issues, develop best practices, and work closely with other departments to improve game operations. Their role is crucial for maintaining smooth gameplay and positive player engagement in both online and in-person gaming environments.

What are some common challenges faced by a Manager Game Master and how can they be addressed?

As a Manager Game Master, you may encounter challenges such as balancing administrative duties with live event management, ensuring consistent player satisfaction, and resolving conflicts within your team. Effective communication and strong organizational skills are essential for managing these tasks. It's important to establish clear protocols, provide regular training for your Game Master team, and maintain open feedback channels with both staff and players to create a positive, engaging environment.

What are the key skills and qualifications needed to thrive as a Manager Game Master, and why are they important?

To thrive as a Manager Game Master, you need strong leadership abilities, extensive knowledge of game mechanics, and experience in customer service, often supported by a background in gaming or hospitality management. Familiarity with scheduling software, ticketing systems, and communication platforms is typically required. Outstanding interpersonal skills, conflict resolution, and adaptability help you manage staff and ensure a positive experience for players. These skills are crucial for maintaining smooth operations, delivering excellent customer experiences, and leading a cohesive team in a dynamic environment.

Can you be a manager game master as a job?

A Manager Game Master is a role that involves overseeing and facilitating gameplay in gaming environments, often in live events or online platforms. The position typically requires strong communication, organizational skills, and knowledge of the game or platform being managed. It may also involve managing a team of game moderators or staff and ensuring a positive experience for players.

How to be a manager game master?

To become a manager game master, you should have strong leadership and communication skills, experience in game management or related roles, and familiarity with the specific game or platform. Certifications in game design or management can be beneficial, and the role often requires problem-solving abilities and the capacity to oversee player interactions and events effectively.

What are the most commonly searched types of Game Master jobs in Austin, TX?

The most popular types of Game Master jobs in Austin, TX are:

What job categories do people searching Manager Game Master jobs in Austin, TX look for?

The top searched job categories for Manager Game Master jobs in Austin, TX are:

What cities near Austin, TX are hiring for Manager Game Master jobs?

Cities near Austin, TX with the most Manager Game Master job openings:

Infographic showing various Manager Game Master job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,178 per year, or $20.8 per hour.

Guest Experience Specialist

The Escape Game

Austin, TX • On-site

$13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago


The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms


Job description

We are located in Downtown Austin! Copy & paste the link below to learn more about our company & the role: 
https://drive.google.com/file/d/1C4NFrbRO6VKIzk63h-9unQdAjMw3tE2T/view?usp=sharing


THE ROLE:

Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest’s feelings and needs to make sure they have a great experience. You are the bookends of each guest’s experience – their first and last impression of The Escape Game.


HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM

● Embodying our mission, vision, and values during every shift

● Using TEG’s Party Host Practices

       ○ Prepare the party venue

       ○ Connect with guests

       ○ Keep the energy high

       ○ Customize the experience

       ○ Make sure everyone leaves happy

● Using TEG’s Hospitality Habits

       ○ Courtesy

       ○ Cleanliness

       ○ Communication

● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:

       ○ Checking in guests

       ○ Coordinating game start times with Team Leader

       ○ Answering the phone

       ○ Accurately booking reservations

● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests

● Making groups of 2-50 feel welcome, cared for, and excited for their game

● Using TEG’s Steps for Creating TEG Fans

       ○ Extend the invite

       ○ Keep the party going

       ○ Encourage party favors

● Immediately and graciously resolving service failures


REQUIREMENTS

● Flexible availability. This role often works nights, weekends, and/or holidays.

● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

● Ability to stand for long periods of time (about 75-80% of your shift).

● Align with TEG’s Uniform Standards.


KNOWLEDGE, SKILLS, & ABILITIES

● Genuine love for serving others

● Flexible, humble, and teachable

● Ability to function both creatively and administratively

● Basic computer abilities

● Exceptional listening skills

● High capacity for creative problem solving

● Energetic, friendly, and patient

● Clear and articulate communicator


BENEFITS FOR FULL TIME TEAM MEMBERS
  • 401(k)
  • 401(k) matching
  • Health Insurance 
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

What The Escape Game employees say

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