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Manager Epic Security Analyst Jobs in Delaware (NOW HIRING)

Berkley

Information Security Co-Op

Wilmington, DE · On-site

The Information Security Analyst Co-Op will support BTS's Information Security organization, gaining exposure to Vulnerability Management, Security Architecture, and Incident Response and Threat ...

Berkley

Information Security Co-Op

Wilmington, DE

Responsibilities The Information Security Analyst Co-Op will support BTS's Information Security organization, gaining exposure to Vulnerability Management, Security Architecture, and Incident ...

Berkley

Information Security Co-Op

Wilmington, DE · On-site

Responsibilities The Information Security Analyst Co-Op will support BTS's Information Security organization, gaining exposure to Vulnerability Management, Security Architecture, and Incident ...

Tata Consultancy Service Limited

Engineer

New Castle, DE · On-site

$100K - $110K/yr

We are seeking a skilled Information Security Analyst to support enterprise security operations with a strong focus on vulnerability management, patching, and risk remediation. The ideal candidate ...

La Red Health Center Inc

Data Analyst

Georgetown, DE · On-site

UDS Reporting: Manage the aggregation, validation, and submission of annual HRSA Uniform Data ... Extract complex datasets from the Electronic Health Record (EHR) system (e.g., Epic/OCHIN ...

New

State of Delaware

Security Engineering Manager

Dover, DE · On-site

$98K - $110K/yr

Identify and mentor a qualified Security Engineering Manager successor candidate * As needed ... Trained or experienced in performing organizational analysis including staffing levels, functional ...

New

ChristianaCare

Net Revenue Manager

Wilmington, DE · On-site

$79K - $127K/yr

Develop and maintain contract models using Epic's contract modeling tool, analyze impact of DRG ... Communicate and collaborate regularly with managers, IT, Finance and Revenue Cycle teams to share ...

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Manager Epic Security Analyst information

What are the key skills and qualifications needed to thrive as a Manager Epic Security Analyst, and why are they important?

To thrive as a Manager Epic Security Analyst, you need in-depth knowledge of Epic security configuration, healthcare IT compliance, and leadership experience, often supported by a bachelor's degree in information technology or a related field. Familiarity with Epic systems, proficiency in access provisioning tools, and certifications such as Epic Security Certification are typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help lead teams and coordinate with stakeholders. These skills and qualities are essential to ensure the secure management of sensitive patient data and regulatory compliance in complex healthcare environments.

What is a Manager Epic Security Analyst?

A Manager Epic Security Analyst is a healthcare IT professional responsible for overseeing the team that manages user access, security, and permissions within the Epic electronic health record (EHR) system. They ensure that only authorized staff can view or modify patient data, maintain compliance with privacy regulations, and implement security policies. This role includes supervising security analysts, coordinating security audits, and collaborating with other departments to address security needs and incidents. The manager also leads projects to optimize security workflows and train staff on best practices for Epic system security.

How does a Manager Epic Security Analyst typically collaborate with clinical and IT teams to ensure secure access to patient data?

A Manager Epic Security Analyst works closely with both clinical staff and IT professionals to develop, implement, and maintain secure access protocols within the Epic electronic health record (EHR) system. Collaboration involves conducting regular access reviews, educating end-users on best practices, and resolving security-related incidents or access issues. This role often requires translating complex security requirements into user-friendly workflows, ensuring compliance with regulatory standards like HIPAA, and acting as a bridge between technical teams and clinical operations. Strong communication and problem-solving skills are essential for effectively managing these cross-functional partnerships.
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Epic Patient Experience Analyst

ChristianaCare

Wilmington, DE • On-site

$85K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

131st of 887 rated healthcare providers

Job description

Job Details
Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.
This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.
Why ChristianaCare?
Do you want to work for one of the top healthcare systems in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
ChristianaCare Offers:
  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out.
  • 12-week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Primary Function:
The primary function of the Patient Experience Analyst is to support the design, build, configuration, testing, implementation, and optimization of the Patient Experience module. MyChart Bedside, Hello World SMS, Cheers - Campaigns, Cheers - Call Management, and Welcome Patient Kiosk. The analyst ensures these tools are tailored to meet the needs of patients and healthcare providers, facilitating seamless communication, efficient workflows, and improved patient interactions throughout their healthcare journey.
Education and Experience Requirements:
  • Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics or a related field.
  • 2-3 years of experience working with Epic systems or similar EHR platform required.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor's degree.
  • Knowledge of patient engagement strategies and best practices.
  • Epic MyChart Certification preferred

Principal Duties and Responsibilities:
  • Configure and optimize the Epic Patient Experience modules to align with organizational workflows and enhance patient engagement.
  • Customize MyChart Patient Experience Platform, MyChart Care Companion, and MyChart Bedside to meet the needs of patients and healthcare providers.
  • Implement and manage Hello World SMS for patient communication and engagement.
  • Develop and execute campaigns using Cheers - Campaigns to improve patient outreach and education.
  • Set up and maintain Cheers - Call Management to streamline patient communication and support.
  • Configure and support the Welcome Patient Kiosk to improve patient check-in processes and reduce wait times.
  • Collaborate with clinical, operational, and IT teams to understand their needs and translate them into system requirements.
  • Develop and maintain documentation for system configurations, workflows, and training materials.
  • Conduct training sessions for end-users, including healthcare providers and administrative staff, to ensure effective use of the Epic Patient Experience modules.
  • Provide go-live support and troubleshooting assistance to ensure a smooth transition to the new system.
  • Offer ongoing support and maintenance for the Epic Patient Experience modules post-implementation.
  • Create and execute test scripts to validate system functionality and ensure accurate configuration.
  • Identify and resolve issues discovered during testing phases, including unit testing, integrated testing, and user acceptance testing (UAT).

Annual Compensation Range $85,862.40 - $137,384.00
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Aug 31, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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