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Manager End User Computing Jobs in Hebron, MD (NOW HIRING)

Support end-user devices including desktops, laptops, mobile devices, printers, and peripherals ... Solid understanding of IT service management and incident handling. * Strong troubleshooting and ...

IT Support Specialist

Hurlock, MD ยท On-site

$65K - $70K/yr

Support end-user devices including desktops, laptops, mobile devices, printers, and peripherals ... Solid understanding of IT service management and incident handling. * Strong troubleshooting and ...

You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ... Identify gaps, edge cases, and failure states with a structured, user-centered lens * Propose and ...

You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ... Identify gaps, edge cases, and failure states with a structured, user-centered lens * Propose and ...

Machine Operator - 2nd Shift

Pocomoke, MD ยท On-site

$15 - $17/hr

... manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and ... SP supports research and production across diverse end-user markets including pharmaceuticals, life ...

Picker Packer

Pocomoke City, MD ยท On-site

$15 - $17/hr

... manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and ... SP supports research and production across diverse end-user markets including pharmaceuticals, life ...

Picker Packer

Pocomoke City, MD ยท On-site

$15 - $17/hr

... manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and ... SP supports research and production across diverse end-user markets including pharmaceuticals, life ...

Picker Packer

MD ยท On-site

$15 - $17/hr

... manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and ... SP supports research and production across diverse end-user markets including pharmaceuticals, life ...

Picker Packer

Pocomoke, MD ยท On-site

$15 - $17/hr

... manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and ... SP supports research and production across diverse end-user markets including pharmaceuticals, life ...

Client Support Technician

Salisbury, MD ยท On-site

$46K - $71K/yr

... management, and the ability to distribute the workload among peer level technicians. Document ... Support and maintain Active Directory user account information, including rights, security and ...

... management, and the ability to distribute the workload among peer level technicians. Document ... Support and maintain Active Directory user account information, including rights, security and ...

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Manager End User Computing information

See Hebron, MD salary details

$73.7K

$117.9K

$154.2K

How much do manager end user computing jobs pay per year?

As of Aug 26, 2026, the average yearly pay for manager end user computing in Hebron, MD is $117,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,400.00 and $114,400.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What cities near Hebron, MD are hiring for Manager End User Computing jobs?

Cities near Hebron, MD with the most Manager End User Computing job openings:

Infographic showing various Manager End User Computing job openings in Hebron, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,936 per year, or $56.7 per hour.

EPIC Training Lead

Georgetown, DE โ€ข On-site

La Red Health Center Inc
Health Care and Social Assistanceย โ€ขย 51 - 200 employees

Full-time

Posted 18 days ago


Job description

Description:

Job Summary:

The EPIC Training Lead & Operational Transformation Specialist designs, implements, and manages the comprehensive training strategy for LRHC’s Epic EHR implementation as well as clinical and operational transformation initiatives. This role ensures that clinical, administrative, and financial staff are fully proficient in Epic workflows while aligning system capabilities with HRSA compliance, Uniform Data System (UDS) reporting, and value-based care goals.


Essential Responsibilities:

The following duties are not intended to serve as a comprehensive list of all duties performed by all associates in this position. The duties listed are intended to provide a representative summary of the major duties and responsibilities. The incumbent may be required to perform additional, position-specific duties as assigned by their manager and/or LRHC Leadership.


Training Strategy and Instructional Design

  • Develop and execute a comprehensive, organization-wide Epic training strategy and timeline
  • Build and maintain the Epic training environment (MST) in coordination with the technical team
  • Design role-based training tailored to LRHC-specific workflows (e.g., integrated behavioral health, dental, sliding fee scale workflows).
  • Create required training materials including e-learning modules, quick-reference guides, and competency assessments.

Operational Transformation & Change Management

  • Partner with clinical and operational leaders to map current workflows to future Epic best practices.
  • Integrate HRSA compliance guidelines and UDS data capture requirements directly into end-user training.
  • Serve as a change advocate, addressing user resistance and promoting data-driven operational workflows.
  • Optimize integrated care workflows, ensuring seamless communication between medical, behavioral health, and dental modules.


Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Certification:

Required: Bachelor’s degree in healthcare administration (MHA), Nursing (MSN), Informatics, Education or a related field.

Minimum of 3–5 years of healthcare training experience, with at least 2 years specifically leading Epic training tracks.

Epic Principal Trainer credentialing history is required.

Epic Certification in Training Environment Build (TEB) or a specific Epic application module (e.g., Ambulatory, Prelude/Cadence, Willow) is highly preferred

Language Skills:

Bilingual (English/Spanish) preferred

Skills and Competencies:

Equipment Operated:

Wide range of office equipment.

Enterprise server infrastructure, firewalls, network switches, and access control hardware.

High proficiency and daily use of enterprise software suites (e.g., Microsoft 365, Active Directory, Epic EHR, and helpdesk ticketing workflows).

Mental/Physical Requirements:

Frequent sitting or standing for long periods while using a computer or conducting patient interviews. Regular walking within the clinic to coordinate with medical staff or escort patients. Must be able to lift or move up to 15–25 pounds and occasionally push.