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Manager End User Computing Jobs in Chesapeake, VA

City of Norfolk, VA

Chief Information Officer

Norfolk, VA · On-site

$159K - $231K/yr

... data management and analytics, GIS, telecommunications, public safety technology, infrastructure, network operations, end-user computing, and customer support. This role partners with all city ...

EMCO Technologies

Systems Administrator 3

Norfolk, VA · On-site

... management of storage systems. * Linux and Windows server administration. * End user support in ... Support of research computing operations environment * Enterprise Virtualizations such as VMware ...

EMCO Technologies

Systems Administrator 3

Hampton, VA · On-site

... management of storage systems. * Linux and Windows server administration. * End user support in ... Support of research computing operations environment * Enterprise Virtualizations such as VMware ...

EMCO Technologies

Systems Administrator 3

Hampton, VA · On-site

... management of storage systems. * Linux and Windows server administration. * End user support in ... Support of research computing operations environment * Enterprise Virtualizations such as VMware ...

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Manager End User Computing information

See Chesapeake, VA salary details

$72.8K

$116.6K

$152.5K

How much do manager end user computing jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager end user computing in Chesapeake, VA is $116,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,100.00 and $113,100.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in Chesapeake, VA?

The most popular types of End User Computing jobs in Chesapeake, VA are:

What are popular job titles related to Manager End User Computing jobs in Chesapeake, VA?

For Manager End User Computing jobs in Chesapeake, VA, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Chesapeake, VA look for?

The top searched job categories for Manager End User Computing jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Manager End User Computing jobs?

Cities near Chesapeake, VA with the most Manager End User Computing job openings:

Manager End User Computing jobs near you

End User Support Specialist - Mobile Device

Orgro

Norfolk, VA

$31/hr

Full-time

Posted 4 days ago

Job description

Position:End User Support Specialist - Mobile Device

NMCI / Flank Speed End User Support Specialist (ACTR)

IAT Level: IAT Level II – Enterprise IT Support Role

Location: Norfolk, Virginia

Employment Type: Full-Time, Direct Hire

Requirement: US Citizen, Secret clearance

Compensation: Competitive with a full benefit package

About Us: We are a mission-driven organization in our delivery of high-quality engineering outcomes for our Defense and Federal contracts by combining disciplined processes with a culture of respect and accountability that helps our teams thrive while meeting complex program needs.

Position Summary

The NMCI / Flank Speed End User Support Specialist provides Tier I–II technical assistance, account management, and lifecycle support to Navy end users operating within NMCI and Flank Speed enterprise environments. This role ensures reliable access to Navy networks, systems, and collaboration services by performing troubleshooting, incident resolution, and user provisioning in accordance with Department of the Navy (DON) cybersecurity and information assurance requirements.

Key Responsibilities

  • Provide support for mobile device connection, email, and app problems

  • Provide end-user support for NMCI and Flank Speed environments, including workstation, peripheral, software, and connectivity troubleshooting.

  • Execute move/add/change (MAC) requests, seat management functions, and lifecycle refresh activities.

  • Support account provisioning, access management, and permissions assignment in compliance with DoN policies.

  • Respond to and resolve help desk tickets, ensuring accurate documentation and timely escalation when required.

  • Assist users with Microsoft 365/Flank Speed services including Teams, SharePoint, OneDrive, and email.

  • Maintain compliance with SECNAV M-5510.30/36 and SECNAVINST 5239.1 cybersecurity and IA guidelines.

  • Perform system checks, configuration tasks, and device setup to ensure NMCI standards are met.

  • Coordinate with NMCI service providers, site leads, and government stakeholders on issue resolution and system updates.

  • Support hardware deployment, imaging, software installs, and secure configuration adjustments.

  • Ensure information security practices are always followed, including PKI usage, two-factor authentication, and proper handling of controlled unclassified information (CUI).

Required Qualifications

  • Working knowledge of IOS, Android and mobile security rules

  • Manage device security, updates and user accounts

  • Experience with remote support tools

  • Minimum of five (5) years of experience supporting NMCI networks and enterprise Navy IT environments.

  • Working knowledge of SECNAV M‑5510 and SECNAVINST 5239.1 compliance and security requirements.

  • Experience with help desk operations, incident management systems (e.g., Remedy, ServiceNow), and ticket workflows.

  • Proficiency in troubleshooting workstations, software, accounts, and network access in an NMCI environment.

  • Demonstrated understanding of Navy seat management, asset tracking, and lifecycle refresh processes.

  • Active DoD 8570 IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, or equivalent).

  • Ability to work with minimal supervision in a fast‑paced DoN enterprise environment. Strong communication skills and customer service orientation.

  • Must have an active Secret or above security clearance

Preferred Qualifications

Experience supporting Flank Speed Microsoft 365 environments.

Familiarity with ACAS, HBSS, DoN cybersecurity processes, and ITSM best practices. Prior work within Navy command IT support roles, regional support centers, or NMCI NGEN/NGEN‑R teams.

What You Will Receive By Joining Orgro

Growth with a People First organization: We believe great work starts with respect and empathy - for our team and our customers

You will have Clear Expectations: There will be no guesswork. We provide documented processes and transparent communication so you can focus on doing your best work

Work-Life Balance: We value your time and well-being by providing flexible scheduling and realistic deadlines, which is just a part of our culture.

A Supportive Environment: Access to Orgro SOPs, templates, and mentorship to make your work repeatable, auditable, and stress-free