Manager End User Computing Jobs in Washington (NOW HIRING)

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Leidos is looking for a Unified Endpoint Management - Engineering Lead to support a large program within the Department of Justice. 

The Engineering Lead will be responsible for leading a team of Unified Endpoint Management engineers with primary responsibility for managing the end user computing environment; to include workstations, printers, mobile devices, VTC, and telephony.

The Engineering Lead will directly responsible for administering the end-user computing environment, and managing a team of two endpoint engineers. The workstation environment is primarily Windows 11, managed through Microsoft Endpoint Configuration Manager (MECM). Main areas of responsibility within the end-user computing environment include maintaining the image, conducting regular security patching, testing and deploying applications as requested and approved, validating new hardware, and developing and implementing refreshes of both hardware and operating systems.

In this role, you will lead technical efforts related to the deployment, configuration, and maintenance of the end-user environment at an enterprise-level. You will also be responsible for developing scripts to automate processes and improve efficiency. This role combines hands-on technical work with leadership in guiding and mentoring a team, ensuring the smooth execution of endpoint management tasks and services.

This work is located onsite in the DC area.

Key Responsibilities:

• Lead the administration and support of Microsoft Endpoint Configuration Manager (MECM), managing software deployments, updates, patches, and configurations across the organization.

• Develop and maintain MECM configurations and collections for efficient deployment of operating systems, applications, and patches.

• Troubleshoot and resolve issues related to MECM clients, deployment failures, and other endpoint-related issues.

• Monitor and maintain MECM infrastructure and ensure it meets organizational needs for scalability, security, and performance.

• Lead the implementation and configuration of AdminStudio to support application packaging, deployment, and software virtualization.

• Collaborate with application owners to create, test, and deploy application packages in AdminStudio.

• Ensure compatibility of applications with endpoint systems and manage packaging processes to streamline deployment.

• Develop, test, and maintain scripts (e.g., PowerShell, Batch, VBScript) to automate system management tasks such as software deployments, configuration changes, and system updates.

• Use scripting to improve efficiency in managing endpoint devices, reduce manual intervention, and ensure consistency across deployments.

• Work with other team members to identify areas where automation and scripting can improve workflow efficiency.

• Work closely with security teams to ensure endpoints are compliant with security policies, patches, and software updates.

• Support endpoint configuration for compliance monitoring and reporting.

• Ensure all endpoints are adequately protected from vulnerabilities and potential threats.

• Create and maintain documentation for MECM configurations, packaging processes, and automation scripts.

Required Qualifications: 

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or in a related field and 5+ years of relevant experience OR Master’s degree with 3+ years of relevant experience. Additional years of experience will be considered and/or accepted in lieu of a degree.

• 7+ years of experience in endpoint management, with at least 5 years of hands-on experience supporting Microsoft Endpoint Configuration Manager (MECM) and AdminStudio OR similar tools.

• Proven experience developing and maintaining scripts for endpoint automation (e.g., PowerShell, Batch, VBScript).

• Familiarity with Active Directory, Group Policy, and other endpoint management technologies.

• Experience with endpoint security management, including software patching and compliance reporting.

• Familiarity with SQL queries for reporting and troubleshooting in MECM.

• Knowledge of Windows Server and Windows OS configurations and management.

• The individual selected to this position must successfully complete and maintain a Public Trust security investigation by the government.

• US Citizenship.

Additional Attributes That Will Help Make One Successful:

• Strong troubleshooting skills for resolving deployment failures, configuration issues, and system performance problems.

• Ability to think critically and identify solutions that improve processes and enhance operational efficiency.

• Strong leadership and mentoring skills to guide junior engineers and cross-functional teams.

• Excellent communication skills to collaborate with business stakeholders and technical teams.

Desirable Qualifications:

• Certifications:

  • Microsoft Certified: Modern Desktop Administrator Associate or other Microsoft certifications related to endpoint management.

  • AdminStudio Certification or similar packaging tool certification.

  • ITIL Foundation or similar IT service management certifications.

• Familiarity with Power BI or other reporting tools for generating endpoint management metrics and dashboards.

• Experience with other endpoint management tools (e.g., SCCM, Intune, AirWatch).

 Please Note:  The program budget salary for this role could fall anywhere between $120,000 to low/mid $135,000 with a slight wiggle room (no guarantees) based on relevant experience and assessment.  Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. 

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