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Manager End User Computing Jobs in New York (NOW HIRING)

CLS-Group

Head of Digital Workspace

Iselin, NJ · On-site

$250K - $260K/yr

... End User Computing platforms * Responsible for hardware and software patching and End of Life/Support asset tracking and lifecycle management processes. Includes planning, managing and sponsoring BAU ...

Engineers Gate

End User Services Engineer

New York, NY · On-site

$100K - $130K/yr

EG's multi-manager platform allows independent investment teams to pursue distinct strategies while ... This role requires hands-on end-user support, proactive issue resolution, and ownership of ...

Engineers Gate

End User Services Engineer

New York, NY · On-site

$100K - $130K/yr

EG's multi-manager platform allows independent investment teams to pursue distinct strategies while ... This role requires hands-on end-user support, proactive issue resolution, and ownership of ...

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Manager End User Computing information

See New York salary details

$82.1K

$131.4K

$171.8K

How much do manager end user computing jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager end user computing in New York is $131,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $127,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in New York? The most popular types of End User Computing jobs in New York are:
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What job categories do people searching Manager End User Computing jobs in New York look for? The top searched job categories for Manager End User Computing jobs in New York are:
What cities in New York are hiring for Manager End User Computing jobs? Cities in New York with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $131,380 per year, or $63.2 per hour.

Desktop and Applications Manager

Stone Search

Manhattan, NY • On-site

Other

Re-posted yesterday

Job description

Desktop and Applications Manager

*Holders

NYC Hybrid- 2 days on-site

The Manager, Desktop & Applications Engineering is a senior leadership role within the End User Computing group of the Information Technology department, reporting to the Senior Manager of Advanced Endpoint Engineering. This individual will own the strategy, delivery, and continuous improvement of the firm''s desktop environment and enterprise application portfolio, with a particular emphasis on Microsoft 365 cloud-based capabilities and the legal technology stack, including iManage, Litera, BigHand, and related platforms.

Responsibilities:

Team Leadership & Development

  • Directly lead, mentor, and develop a high-performing team of desktop engineers and application analysts, setting clear expectations for service delivery, technical excellence, and professional growth.
  • Foster a collaborative team culture oriented around continuous improvement, knowledge sharing, and cross-training to ensure bench strength and operational resilience.
  • Partner with the Senior Manager of Advanced Endpoint Engineering to shape and execute the End User Computing (EUC) roadmap, aligning desktop and application strategy with the firm''s broader technology vision.

Modern Desktop Experience & Microsoft 365

  • Drive the firm''s modern desktop experience strategy, leveraging Microsoft 365 and cloud-based capabilities, including Microsoft Intune, OneDrive, Teams, SharePoint Online, and Microsoft Edge, to deliver a seamless, secure, and performant end-user environment.
  • Oversee the configuration, optimization, and governance of the Microsoft 365 suite, including Office application add-ins, toolbar customizations, and integrations with the firm''s legal application ecosystem.
  • Champion a cloud-first, modern management approach to endpoint management, transitioning legacy processes toward contemporary, scalable solutions.

Legal Application Management

  • Serve as the firm''s subject matter authority on legal desktop applications, including iManage Work 10, the Litera Desktop suite (Litera Compare, Innova, Contract Companion), BigHand digital dictation and workflow tools, IntApp Time, and Adobe Acrobat DC.
  • Manage the full application lifecycle for legal and business applications, from packaging, testing, and deployment through to patching, version upgrades, and end-of-life transitions.
  • Ensure that application updates and releases are rigorously tested, clearly communicated, and deployed with minimal disruption to the user community.

Escalation Ownership & Issue Resolution

  • Own Level 3 escalation management for desktop and application issues, driving root cause analysis and permanent resolution with urgency and accountability. Identify, research, and resolve complex application and platform issues, collaborating with software vendors, Microsoft support, and internal infrastructure teams as needed to eliminate recurring problems. Proactively monitor application and system performance using enterprise tools, identify bottlenecks and failure patterns, and implement improvements that measurably enhance stability and user satisfaction.

Engineering & Platform Delivery

  • Analyze, design, and implement enterprise application solutions, deploying software with user personalization across physical and virtual desktop environments.
  • Integrate and support end-user applications by profiling, configuring, customizing, and troubleshooting within zero-trust or hybrid security frameworks.
  • Configure operating system and system-level settings, and manage user, system, and enterprise policies via Group Policy, Intune, and related tooling to optimize performance, security, and the overall desktop experience.
  • Maintain clear, thorough, and current technical documentation for all supported applications, configurations, and standard operating procedures.

Qualifications:

  • A Bachelor''s degree in Computer Science, Information Systems, or a related technical discipline is preferred.
  • Candidates should bring 7 to 10 years of progressive experience in desktop engineering, application integration, or systems engineering, with a strong preference for experience in a large law firm or professional services environment.
  • Prior experience directly managing or leading a team of engineers or analysts is required.
  • Candidates must demonstrate expertise in Windows OS customization, registry management, Group Policy, and Microsoft Intune policy configuration, along with strong experience using enterprise troubleshooting and performance monitoring tools such as Windows Performance Analyzer, ControlUp, Perfmon, and Wireshark.
  • Hands-on experience with Windows Server, Active Directory, DNS, DHCP, and Intune policy management is expected.
  • In-depth knowledge of legal applications is essential, including iManage Work 10, the Litera Desktop suite, BigHand digital dictation and workflow solutions, IntApp Time, and Adobe Acrobat DC.
  • Candidates should possess strong knowledge of Microsoft 365 and Office 365 cloud-based capabilities, including Edge, OneDrive, Teams, and SharePoint Online, with demonstrated experience in Office add-ins, toolbar customization, and application integration.
  • Proficiency in configuring and optimizing collaboration platforms, including Zoom, Microsoft Teams, Cisco WebEx, and Jabber, across physical and virtual desktop environments is required. Familiarity with virtualization and cloud platforms, including Microsoft Hyper-V, VMware ESXi, Azure Virtual Desktop (AVD), and Citrix (CVAD/DaaS), is highly valued.
  • Advanced PowerShell and SQL skills for automation, Windows customization, and performance optimization are expected. Hands-on experience with profile management and personalization tools such as FSLogix and Ivanti AppSense is preferred.
  • The successful candidate will be an exceptional communicator who can translate complex technical matters for non-technical stakeholders, a proactive problem-solver who anticipates issues before they impact end users, and a leader who holds themselves and their team to the highest standards of service excellence.
  • Strong documentation skills and a commitment to creating and maintaining clear, thorough technical records are essential.

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