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Manager Encore Security Jobs in Silver Spring, MD

... Management and Operations in support of Defense, Intelligence, and National Security missions ... Knoll, Steelcase, Encore/Arcadia) Demonstrated experience in understanding/interpreting ...

... Management and Operations in support of Defense, Intelligence, and National Security missions ... Knoll, Steelcase, Encore/Arcadia) • Demonstrated experience in understanding/interpreting ...

Manager Encore Security information

See Silver Spring, MD salary details

$14

$26

$54

How much do manager encore security jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for manager encore security in Silver Spring, MD is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Encore Security, and why are they important?

To thrive as a Manager Encore Security, you need experience in security management, risk assessment, and a strong understanding of relevant security protocols, typically supported by a bachelor's degree in criminal justice, security management, or a related field. Familiarity with security systems, surveillance technology, incident management software, and certifications like CPP (Certified Protection Professional) are highly valued. Excellent leadership, problem-solving, and communication skills are essential for managing teams and liaising with stakeholders. These skills and qualities are crucial to ensure safety, minimize risks, and maintain a secure environment for people and assets.

What is the difference between Manager Encore Security vs Security Supervisor?

AspectManager Encore SecuritySecurity Supervisor
CertificationsSecurity management certifications, such as CPP or PSPSecurity guard licenses, site-specific training
Work EnvironmentOversees security teams, manages policies, strategic planningSupervises security staff, monitors daily operations
Employer & Industry UsageCorporate security departments, large facilitiesPrivate security firms, retail, or industrial sites

The Manager Encore Security typically holds higher-level certifications and is responsible for strategic security management, while the Security Supervisor focuses on daily security operations and staff supervision. Both roles are essential in maintaining security but differ mainly in scope and responsibilities.

What are some common challenges faced by a Manager Encore Security and how can they be effectively addressed?

A Manager Encore Security often encounters challenges such as managing a diverse team of security personnel with varying levels of experience, staying current with evolving security threats, and ensuring compliance with industry regulations. Effectively addressing these challenges involves fostering strong communication within the team, implementing ongoing training programs, and developing clear protocols for both routine and emergency situations. Additionally, collaborating with other departments to understand their security needs and maintaining flexibility to adapt to new risks are key strategies for success in this role.

What are Manager Encore Security roles and responsibilities?

A Manager Encore Security oversees and coordinates security operations for Encore, ensuring the safety of people, property, and information. They are responsible for developing and implementing security policies, managing security staff, conducting risk assessments, and responding to incidents. Additionally, they work closely with other departments to ensure compliance with regulations and provide training to security personnel. Their role is crucial in maintaining a secure environment within the organization.
What cities near Silver Spring, MD are hiring for Manager Encore Security jobs? Cities near Silver Spring, MD with the most Manager Encore Security job openings:
Infographic showing various Manager Encore Security job openings in Silver Spring, MD as of June 2026, with employment types broken down into 6% As Needed, 58% Full Time, 6% Part Time, 27% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,862 per year, or $26.9 per hour.
Event Operations Supervisor, Audio Visual - Royal Sonesta Capitol Hill

Event Operations Supervisor, Audio Visual - Royal Sonesta Capitol Hill

Encore

Washington, DC • On-site

Full-time

Posted 6 days ago


Encore Global rating

6.5

Company rating: 6.5 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

17th of 35 rated event venues


Job description

Position Overview
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Operations Management
• Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
• Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
• Ensures flowsheets are updated and properly completed.
• Works with team to establish coordinated communications for the management of events.
• Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore's Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day.
Training/Staff Development
• Assists in training technicians on all floor activities.
• Assists in training technicians on the venue's operational standards and Encore's service and operational standards.
• Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
• Models and reinforces a positive working environment centered around company values.
Event Technology
• Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
• Troubleshoot technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Performs preventative maintenance on equipment to keep it presentable and in good working condition.
• Leads the team in proper security, storage, transportation, and maintenance of equipment.
• Participates in physical inventory count processes as requested.
Job Qualifications
• Bachelor's degree is preferred.
• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 year of audio-visual experience is required.
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
• Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members.
• A valid driver's license is required for team members in positions that may operate Company vehicles.
• Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Manages Ambiguity
Drive Results
• Directs Work
• Achieves Goals
See The Big Picture
• Financial Acumen
Value People
• Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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