Manager Destination Development Jobs in North Carolina

Sales & Services Manager | Visit Mooresville

Job Title: Sales & Services Manager

FLSA Classification: Exempt

Department: Sales & Services

Reports To: Executive Director

Date: 8-13-2026

Do you love hospitality? Are you energized by meeting new people, building relationships, and turning conversations into opportunities? Do you have a natural sales instinct and enjoy being the person who connects people, businesses, and ideas?

If so, we want to meet you.

Visit Mooresville is looking for a Sales & Services Manager who is passionate about selling a destination, creating memorable experiences, and growing tourism in our community. This is a relationship-driven sales role for someone who enjoys being out in the community just as much as they enjoy developing a strategic sales plan.

The Sales & Services Manager will generate new tourism business, cultivate relationships with meeting planners, sports organizations, event organizers, hotels, venues, and community partners, and help position Mooresville as a compelling destination for meetings, sports, events, and group travel.

This is not a sit-behind-a-desk-and-wait-for-business role. We are looking for a proactive salesperson who is comfortable making the call, starting the conversation, asking for the business, following up, and building relationships that lead to future visitation.

The Sales & Services Manager leads Visit Mooresville's sales efforts, focusing on increasing overnight visitation through meetings, sports tourism, and group travel. This position is responsible for identifying and pursuing new markets, building strong relationships with hospitality partners, and coordinating services that support successful events and group experiences. The Sales & Services Manager plays a key role in growing Mooresville's tourism economy by converting leads into booked business and ensuring a positive experience for clients and partners.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Develop and implement sales strategies to attract meetings, sports events, and group travel to Mooresville.
• Research, evaluate, and qualify target markets to identify new business opportunities.
• Conduct sales calls, site visits, trade shows, sales missions, and other outreach activities to engage qualified prospects.
• Generate and distribute leads to hotels and venues with accurate event and meeting specifications.
• Attend tradeshows to promote Mooresville as a meeting, sports, and event destination.

• Serve as the primary liaison between clients and local hotels, venues, and facilities.
• Host site inspections and familiarization tours for qualified prospects, showcasing Mooresville's amenities.
• Oversee the transition of clients from sales to servicing to ensure smooth planning and execution.
• Maintain consistent communication with clients through calls, emails, and personalized follow-up.
• Maintain a strong working knowledge of hotels, venues, attractions, and visitor amenities in Mooresville.

• Develop and manage Visit Mooresville services for meetings, sports teams, and event organizers.
• Track all leads, booked business, lost business, and client data using Simpleview CRM.
• Support the preparation of board reports, presentations, and economic impact summaries.
• Co-manage economic impact reporting for conventions and events.
• Events & Industry Engagement
• Coordinate signature internal events.
• Represent Visit Mooresville at regional and national tourism industry events, business associations, and hospitality trade shows.
• Participate in tourism associations and professional development opportunities.

• Monitor trends in the tourism and sports industries, emerging markets, and competitive destinations.
• Maintain awareness of competitor offerings, promotions, and market shifts.

• Ability to build strong sales and industry-related relationships.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Highly organized, detail-oriented, and self-directed.
• Excellent written and verbal communication skills.
• Collaborative team member who works effectively both independently and cross-departmentally.
• Positive, professional attitude with a strong enthusiasm for tourism and destination development.

• Bachelor’s degree in Business Administration, Sports Marketing, Communications, Hospitality, or a related field, or a combination of relevant education, training, and professional experience.
• Minimum of two (2) years of sales experience, preferably in tourism, hospitality, or a related industry.
• Strong working knowledge of Microsoft Office applications.

• Experience working with destination marketing organizations, convention and visitors bureaus, sports commissions, hospitality sales environment, or equivalent professional achievements in related fields.
• Familiarity with meetings, sports tourism, or group sales markets.
• Experience with economic impact reporting or event servicing.
• Tourism Marketing Professional (TMP) or Professional in Destination Management (PDM) certifications.
• Sales software experience, with the ability to learn and utilize industry-specific CRM software, Simpleview and CVENT.

• This is a full-time position in a professional office environment, with standard work hours of Monday through Friday, 9:00 a.m.-5:00 p.m.
• Evening and weekend hours may be required for events, client hosting, or trade shows.

• Ability to lift up to 40 lbs.

• Travel required for industry conferences, trade shows, and sales missions (approximately 25-30%).

Visit Mooresville is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, qualifications, and merit, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Please note that this job description is not intended to cover or provide a comprehensive listing of all activities, duties, and responsibilities required of the employee. Duties and responsibilities are subject to change at any time, with or without notice.