Job Title: Scrum Master
Location: Plano, TX (Hybrid)
Contract Role
Job Description:
Mandatory skills are Scrum Master, Retail, AI, Digital Transformation
Role Overview
We are looking for a highly experienced Scrum Master with strong exposure to Retail domain, AI-driven initiatives, and Digital Transformation programs. The ideal candidate will facilitate Agile delivery across cross-functional teams, drive continuous improvement, and enable successful execution of retail modernization and AI-enabled digital products.
This role requires strong stakeholder management, Agile coaching capabilities, and experience working in large enterprise transformation environments.
Key Responsibilities:
- Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Reviews, Retrospectives.
- Drive Agile best practices and ensure Scrum framework adherence across teams.
- Support AI and Digital Transformation initiatives including retail modernization programs.
- Remove impediments and proactively manage risks and dependencies.
- Work closely with Product Owners to refine backlog, prioritize features, and ensure business alignment.
- Enable delivery of AI-powered use cases such as personalization, demand forecasting, customer analytics, recommendation engines, etc.
- Track and report key Agile metrics (Velocity, Burndown, Cycle Time, Predictability).
- Collaborate with cross-functional teams including Data Scientists, AI Engineers, Retail Business Teams, and UX teams.
- Drive DevOps and CI/CD adoption where applicable.
- Coach teams on Agile maturity and continuous improvement practices.
- Facilitate stakeholder communication across business and technology teams.
Required Skills & Experience:
Agile & Scrum
- Certified Scrum Master (CSM / PSM / SAFe SM preferred)
- Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
- Experience handling multiple distributed teams
Retail Domain Experience
- Strong understanding of Retail processes:
- Merchandising
- Supply Chain
- POS systems
- E-commerce
- Omnichannel experience
- Experience working with large retail enterprises (e.g., Walmart, Target, etc.)
AI & Digital Transformation
- Experience working on AI/ML-enabled products or data-driven platforms
- Exposure to digital transformation initiatives such as:
- Cloud migration
- Legacy modernization
- Digital commerce platforms
- Customer experience transformation
- Familiarity with AI lifecycle (Data → Model → Deployment → Monitoring)
Thanks & Regards,
Vivek Sharma
Account Manager
Email: vivek@vishusa.com
Vish Consulting Services, Inc
www.vishusa.com