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Manager Cruise Ship Project Services Jobs (NOW HIRING)

Red Hospitality

Cruise Ship Excursion Manager

VI · On-site

$60K/yr

The Cruise Ship Excursion Manager is ultimately responsible for daily operations of Cruise Ship ... Thomas Charter Operations Manager, oversees guest service, retail, food and beverage, and ...

Red Hospitality & Leisure

$17/hr

High School diploma, or equivalent. * 1+ years of experience in customer service, hospitality ... Ability to prioritize, organize and follow-up to a high volume of guest and management requests.

Red Hospitality

Cruise Ship Excursion Guide

VI · On-site

$17/hr

High School diploma, or equivalent. * 1+ years of experience in customer service, hospitality ... Ability to prioritize, organize and follow-up to a high volume of guest and management requests.

American Cruise Lines

Cruise Director

New York, NY · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Wheeling, WV · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Dover, TN · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Bar Harbor, ME · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Belfast, ME · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

The Dalles, OR · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Gulfport, MS · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Alpena, MI

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Mount Vernon, VA · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Muskegon, MI

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Muskegon, MI · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Astoria, OR · On-site

Perform bartending duties as needed with other management personnel. Qualifications: * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law ...

American Cruise Lines

Cruise Director

Annapolis, MD · On-site

Perform bartending duties as needed with other management personnel. Qualifications * Cruise ship ... service, or any other protected characteristic under applicable federal, state, or local law. This ...

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Manager Cruise Ship Project Services information

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$50K

$107.5K

$164.5K

How much do manager cruise ship project services jobs pay per year?

As of Sep 15, 2026, the average yearly pay for manager cruise ship project services in the United States is $107,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What is a Manager Cruise Ship Project Services?

A Manager of Cruise Ship Project Services oversees and coordinates various projects related to cruise ship operations, refurbishment, and new builds. Their responsibilities typically include planning, budgeting, scheduling, and ensuring that all aspects of a project meet regulatory standards and company expectations. They work closely with contractors, shipyards, and internal teams to deliver projects on time and within budget. This role requires strong project management skills, maritime industry knowledge, and the ability to manage multiple stakeholders. Managers in this field play a crucial role in maintaining and improving cruise ship fleets.

What are the key skills and qualifications needed to thrive as a Manager Cruise Ship Project Services?

To thrive as a Manager Cruise Ship Project Services, you need comprehensive knowledge of project management, maritime operations, and shipbuilding or refurbishment processes, often supported by a degree in engineering or maritime studies. Familiarity with project management software (such as MS Project or Primavera), CAD tools, and relevant maritime safety certifications is typically required. Strong leadership, communication, and problem-solving skills help manage diverse teams and coordinate with multiple stakeholders. These skills ensure that complex cruise ship projects are completed on time, within budget, and to regulatory standards.

What are some of the key challenges a Manager Cruise Ship Project Services might face when coordinating projects across international teams?

One of the main challenges for a Manager Cruise Ship Project Services is coordinating complex projects with teams that are often dispersed across multiple countries and time zones. This requires excellent communication and organizational skills to ensure everyone is aligned on project goals, timelines, and standards. Additionally, navigating different regulatory environments, cultural expectations, and maritime industry compliance can add layers of complexity. Successful managers proactively build strong relationships, utilize project management tools, and maintain flexibility to adapt to changing circumstances and stakeholder needs.

What is the difference between Manager Cruise Ship Project Services vs Cruise Ship Technical Supervisor?

AspectManager Cruise Ship Project ServicesCruise Ship Technical Supervisor
CredentialsProject management certifications, maritime industry experienceTechnical certifications, engineering or technical background
Work EnvironmentOversees multiple projects, liaises with stakeholders, manages teamsSupervises technical operations, maintenance, and repairs onboard
Employer & Industry UsageShipping companies, cruise lines, maritime project firmsCruise lines, ship management companies, technical service providers

The Manager Cruise Ship Project Services focuses on managing entire projects, coordinating teams, and ensuring project delivery. In contrast, the Cruise Ship Technical Supervisor handles technical operations and maintenance onboard. Both roles require maritime credentials but differ in scope and responsibilities.

How much do manager cruise ship project services make?

Managers in cruise ship project services typically earn between $80,000 and $150,000 annually, depending on experience, location, and the size of the cruise line. Senior managers or those with specialized skills may earn higher salaries, often supplemented with benefits such as travel allowances and performance bonuses.

What does a manager cruise ship project services do for a cruise line?

A manager of cruise ship project services oversees the planning, coordination, and execution of ship refurbishment, new builds, or major upgrades. They ensure projects meet safety, quality, and budget standards, often working with engineering teams, vendors, and regulatory agencies to deliver vessels on time and within specifications.

What are popular job titles related to Manager Cruise Ship Project Services jobs?

For Manager Cruise Ship Project Services jobs, the most frequently searched job titles are:

Infographic showing various Manager Cruise Ship Project Services job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,524 per year, or $51.7 per hour.

Cruise Ship Excursion Manager

VI • On-site

Red Hospitality
Traveler Accommodation • 51 - 200 employees
Learn more about Red Hospitalityexternal

$60K/yr

Other

Posted 12 days ago

Job description

The Cruise Ship Excursion Manager is ultimately responsible for daily operations of Cruise Ship Excursions executed by RED Hospitality and Leisure. The scope of responsibility will include, but is not limited to the effective delivery of guests from the various cruise lines to charter catamarans and ferry vessels. This position will oversee a large revenue center for the business and must operate independently. Additionally this position will communicate with shipboard shore excursions teams and pass along information to captains and shoreside team members.
OPERATIONAL DUTIES
  • Review FareHarbor for updated counts per tour prior dates
  • Liaise with revenue management colleagues to ensure accuracy of upcoming tour information in FareHarbor
  • Communicate with St. John vendors regarding tour counts and operational timelines via WhatsApp group
  • Prepare run-of-show plan for each call month and update it prior to the call
  • Request updated manifests from shipboard Shorex teams and disseminate to captains via WhatsApp group
  • Collect tickets from crew members and ferry guides, reconcile numbers against FareHarbor, and communicate final counts to captains to verify accuracy.
  • Facilitate invoice sign-off from Shorex Team members, including denoting empty seat rates and guaranteed minimums
  • Assist in facilitating Catamaran tours by liaising with captains and crew, stepping in to greet and guide guests in the event that catamarans are delayed.
  • Act as STJ Ferry Guide, escorting guests from pickup at the cruise ship dock in STT to STJ Trunk Bay (or other tours) ensuring guest satisfaction, safety, and adherence to the schedule.
  • Utilize P-card to submit payments for National Park entry and vendors, ensuring accurate billing by tracking adults vs. children and maintaining financial targets.
  • Reconcile STJ Vendors in daily vendor closeout sheet, including but not limited to taxis, national park concessioners, and third party tour guides.
  • Supervise Cruise Ship Excursion guides to ensure adherence to the expectations for exemplary guest service.
  • Schedule self and team in alignment with labor budget goals.
  • Ensure that STJ day-of operations run smoothly, including direct communications with STJ taxi vendors.
  • In conjunction with the St. Thomas Charter Operations Manager, oversees guest service, retail, food and beverage, and cleanliness standards for the ferry. This includes scheduling and planning with the Lead Captain and first mate.
  • Maintain awareness of Coast Guard regulations related to receiving and organizing manifests for vessel captains executing excursions.

SAFETY OPERATIONS & RESPONSIBILITIES
  • Obtain and maintain active CPR, First Aid, and AED certifications
  • Communicate any guest safety concerns or injuries to DSO
  • Accompany any injured guest, should they be transferred to a medical facility

TRAINING and RECRUITING
  • Recruit team members to uphold daily operations to the standards of the organization.
  • Create, maintain, and enforce daily duty sheets
  • Modify and consistently update training packets and check-off lists to team.
  • Train team members according to operational standards
  • Initiate training packets and sign-offs.

  • High school diploma or equivalent.
  • 5+ years of experience in customer service, hospitality, marine operations, or transportation logistics.
  • Strong understanding of business operations
  • Outgoing, clear, and fun personality
  • Approachable, helpful, and enthusiastic demeanor.
  • Strong written and oral communication skills, including the ability to draft business letters, develop reports, deliver presentations, create policies and procedures, and write repair specifications.
  • Understanding of individual roles, interactions, and responsibilities of employees, including knowledge of all aspects of performance management.
  • Strong technical abilities, with proficiency in both G-Suite and Microsoft Office.
  • Ability to prioritize, organize and follow up on a high volume of guest and management requests.
  • Ability to stand, kneel, and/or engage in physical activity for extended periods of time, including lifting moderate to heavy items.
  • Ability to operate a high-volume business independently while maintaining the highest standards of integrity.
  • Be available to work any shift as needed by the demands of the cruise ship business, this includes but is not limited to nights, weekends, and early mornings.

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