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Manager Crew Jobs in Marcellus, MI (NOW HIRING)

Shift Manager

Niles, MI · On-site

$13.75 - $17.25/hr

Develops crew members to meet Q.S.C. standards and procedures. * Uses shift plan to organize and manage crew before and during shifts. * Maintains current accurate crewmember roster. Quality

Manages costs by monitoring crew prep, production, and procedures execution. * Tracks waste levels by using established procedures and monitoring crew position procedures. * Communicates to General ...

Manages costs by monitoring crew prep, production, and procedures execution. * Tracks waste levels by using established procedures and monitoring crew position procedures. * Communicates to General ...

Crew Member

Mishawaka, IN · On-site

$11 - $14.50/hr

Crew Member Location: 2420 Hickory Rd., Mishawaka, IN, 46545 We are seeking a reliable and ... Follow all safety and sanitation procedures * Assist with inventory management and restocking ...

Crew Member

Sturgis, MI · On-site

$11 - $14.50/hr

Crew Member Location: 501 S. Centerville Rd., Sturgis, MI, 49091 We are seeking a reliable and ... Follow all safety and sanitation procedures * Assist with inventory management and restocking ...

Crew Member

Kalamazoo, MI · On-site

$10 - $13.25/hr

Perform other duties as assigned by management Requirements: * Prior experience in the food service industry preferred * Ability to work in a fast-paced environment * Excellent communication and ...

Crew Member

Elkhart, IN · On-site

$11.50 - $15/hr

Crew Members assist the management staff in operating the restaurant. This includes: * Taking customers' orders * Properly preparing food made to order * Cleaning the dining room and all areas behind ...

Crew Member

Elkhart, IN · On-site

$11.50 - $15.25/hr

Crew Members assist the management staff in operating the restaurant. This includes: * Taking customers' orders * Properly preparing food made to order * Cleaning the dining room and all areas behind ...

Crew Member

Niles, MI · On-site

$11 - $14.25/hr

Crew Members assist the management staff in operating the restaurant. This includes: * Taking customers' orders * Properly preparing food made to order * Cleaning the dining room and all areas behind ...

Crew Member

Elkhart, IN · On-site

$11.50 - $15/hr

Crew Members assist the management staff in operating the restaurant. This includes: * Taking customers' orders * Properly preparing food made to order * Cleaning the dining room and all areas behind ...

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Manager Crew information

See Marcellus, MI salary details

$10

$17

$26

How much do manager crew jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for manager crew in Marcellus, MI is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $18.08 per hour, depending on experience, location, and employer.

What is a Manager Crew?

A Manager Crew, often referred to as a Crew Manager or Crew Supervisor, is responsible for overseeing and coordinating the activities of a team or crew within an organization, such as in restaurants, retail, or construction. Their duties typically include scheduling shifts, training new employees, ensuring compliance with company policies, and maintaining productivity standards. They act as a bridge between upper management and front-line workers, helping to resolve conflicts and ensure efficient operations. Strong leadership, communication, and problem-solving skills are essential for success in this role.

How does a Manager Crew typically interact with team members to ensure smooth operations during busy shifts?

As a Manager Crew, you play a crucial role in coordinating and motivating team members, especially during peak hours. You'll be responsible for assigning tasks, monitoring workflow, and stepping in to resolve any issues that arise on the floor. Strong communication and leadership skills are essential, as you'll need to provide clear direction and support to ensure customer service and operational standards are met. Regular check-ins and fostering a positive team environment help maintain efficiency and morale, making busy periods more manageable for everyone.

What are the key skills and qualifications needed to thrive as a Manager Crew, and why are they important?

To excel as a Manager Crew, you need strong leadership, team management, and organizational skills, often supported by experience in supervisory roles or relevant certifications. Familiarity with scheduling software, point-of-sale (POS) systems, and basic HR tools is typically required. Excellent communication, problem-solving abilities, and adaptability help you motivate teams and resolve conflicts efficiently. These skills ensure smooth operations, high team performance, and a positive work environment.

What is the difference between Manager Crew vs Supervisor Crew?

AspectManager CrewSupervisor Crew
Required CredentialsOften requires management experience, certifications in industry-specific skillsTypically requires relevant work experience, sometimes certifications, but less managerial training
Work EnvironmentOversees multiple teams or departments, strategic planningDirectly supervises daily operations and team members
Employer & Industry UsageCommon in construction, manufacturing, hospitality industriesCommon in construction, manufacturing, retail industries

While both roles involve overseeing crew members, the Manager Crew focuses on strategic management and broader oversight, whereas the Supervisor Crew handles daily supervision and direct team management. The Manager Crew typically requires more experience and certifications, working at a higher level within the organization.

What cities near Marcellus, MI are hiring for Manager Crew jobs?

Cities near Marcellus, MI with the most Manager Crew job openings:

Shift Manager

Wendy's

Niles, MI • On-site

$13.75 - $17.25/hr

Full-time

Re-posted 16 days ago


Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,359 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants


Job description

Niles, MI
Statement of Purpose:
The Shift Manager is responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). The Shift Manager is responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.
The Shift Manager is responsible for managing shifts as well as operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
  • Builds sales by promoting customer satisfaction.
  • Manages costs by communicating and monitoring crew prep and production levels.
  • Tracks waste levels using established procedures.

Staffing
  • Develops crew members to meet Q.S.C. standards and procedures.
  • Uses shift plan to organize and manage crew before and during shifts.
  • Maintains current accurate crewmember roster.

Quality
  • Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
  • Monitors product quality by managing crew performance and providing specific feedback.

Service
  • Takes service times and determines efficiency.
  • Trains crew to respond promptly to customer needs.
  • Trains crew in customer courtesy.
  • Evaluates slow production points and takes corrective action.
  • Manages shift to meet service goals and customer satisfaction.

Cleanliness
  • Trains crew to maintain restaurant cleanliness during shift.
  • Follows, manages and evaluates restaurant cleaning plan; reports status to the Restaurant Manager or General Manager.

Training
  • Assists the Restaurant Manager or General Manager in training crew in new products.
  • Assists the Restaurant Manager or General Manager in executing the Crew Orientation and Training process.
  • Assists the Restaurant Manager or General Manager in training new crew in position skills and to meet company standards.
  • Cross-trains crew as necessary for efficient coverage of positions during shifts.
  • Conducts specific training to resolve problems (i.e., food cost).

Controls
  • Follows flowcharts, prep, and "build-to" charts.
  • Monitors inventory levels to ensure product availability; orders product as projected.
  • Manages security of cash, product and equipment during shifts.
  • Follows restaurant priorities set by the Restaurant Manager or General Manager.
  • Follows restaurant plan set by the Restaurant Manager or General Manager.
  • Identifies and solves problems affecting sales and profits.
  • Manages shift to consistent Q.S.C. level of 80% or better.

Policies and Procedures
  • Follows all procedures outlined in the Operations Manual.
  • Maintains safe working conditions in restaurant as outlined by company policies and procedures.
  • Follows and enforces company policies for cash control.
  • Reports accidents promptly and accurately.
  • Follows procedures for resolving operational problems indicated by Health Department Inspections.
  • Knows register procedures for discounts and promotions.
  • Manages shifts effectively using "Managing Better Shifts (MBS)" or similar checklist.

Administration
  • Performs administrative duties as required by the Restaurant Manager or General Manager.

Maintenance
  • Follows guidelines of the Preventative Maintenance Program.
  • Follows procedures for reporting and documenting maintenance problems.

Employee Relations
  • Uses consistent practices in managing performance problems with the crew.
  • Manages crew in a manner which maximizes retention.
  • Follows company grievance process.
  • Follows restaurant plan to reduce crew turnover.
  • Provides consistent communication between crew and management personnel.

Performance Management
  • Takes appropriate corrective action in response to performance problems of crew; notifies the appropriate manager.

EMPLOYMENT STANDARDS:
Knowledge
  • Wendy's operating systems and procedures.
  • Wendy's policies and procedures related to job responsibilities.
  • Supervisory practices.
  • Crew Orientation and Training program.
  • Federal, state and local employment laws.

Education
  • College degree or equivalent experience in operations.

Experience
  • 6 months experience in the restaurant industry.
  • Valid Drivers License
  • Must be able to perform all restaurant operations positions/functions

Other Physical Requirements
  • Must be at least 18 years of age
  • Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
  • The Shift Manager position requires standing for long periods of time without a break
  • The Shift Manager job requires being able to meet the requirements of all subordinate positions.
  • Physical inspections of all areas of restaurant
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
  • Must be able to stand for prolonged periods of time.
  • Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Ability to multi-task while maintaining composure and giving sound advice and direction.
  • Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
  • Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Flexibility to work a 40+ hour work week.
  • Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
  • Must have and maintain ServSafe certification
  • Move and inspect all supplies in restaurant

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969