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Manager Content Operations Jobs in Naperville, IL

Apex Systems

Senior Martech Product Manager

Chicago, IL · On-site

$130K - $172K/yr

Partner with Marketing, Digital, Content Operations, Personalization, CRM, Creative, and Technology teams to understand business objectives and translate them into scalable platform capabilities. Own ...

Nashville Public Radio

Head of Content

Chicago, IL · On-site

$120 - $180/hr

... the content operation behind Nicholas Crown's fast-growing financial education ecosystem. With ... This is not a community manager or someone who simply schedules posts. We're looking for someone ...

RLDatix

GTM Content Marketing Manager

Chicago, IL · On-site

GTM Content Marketing Manager US - Remote; Lehi preferred RLDatix is on a mission to transform care ... Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted ...

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All JobsContent Operations JobsManager Content Operations JobsManager Content Operations Jobs in Naperville, IL

Manager Content Operations information

See Naperville, IL salary details

$15

$38

$77

How much do manager content operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for manager content operations in Naperville, IL is $38.85, according to ZipRecruiter salary data. Most workers in this role earn between $26.15 and $45.14 per hour, depending on experience, location, and employer.

What does a Manager Content Operations do?

A Manager Content Operations oversees the planning, creation, organization, and distribution of digital content within a company. They coordinate with various teams to ensure content aligns with business goals, maintains brand consistency, and meets quality standards. Their responsibilities often include managing workflows, optimizing processes, and using analytics to improve content performance. By streamlining operations, they help ensure that content is delivered efficiently and effectively to target audiences.

What are the key skills and qualifications needed to thrive as a Manager Content Operations?

To thrive as a Manager Content Operations, you need expertise in content strategy, project management, and editorial workflows, typically supported by a relevant degree and experience in digital content environments. Familiarity with content management systems (CMS), analytics tools, workflow automation platforms, and sometimes Agile or PMP certification is highly beneficial. Strong leadership, problem-solving, and communication skills help to motivate teams and coordinate cross-functional initiatives. These skills ensure efficient content delivery, quality control, and alignment with organizational goals in a dynamic digital landscape.

What is the difference between Manager Content Operations vs Content Strategist?

AspectManager Content OperationsContent Strategist
Primary FocusOverseeing content workflows, processes, and team managementDeveloping content plans, themes, and overall content direction
Required SkillsProject management, team leadership, content management systemsMarket research, audience analysis, content planning
Work EnvironmentCollaborates with content teams, editors, and production staffWorks with marketing, branding, and creative teams
Common UsageUsed in organizations managing large content operationsUsed in marketing and branding departments for content planning

The Manager Content Operations focuses on managing content workflows and teams, ensuring efficient content production. In contrast, the Content Strategist concentrates on planning and developing content strategies aligned with brand goals. Both roles are essential but serve different functions within content creation and management processes.

How does a Manager Content Operations collaborate with editorial, marketing, and technical teams to deliver content effectively?

As a Manager Content Operations, you’ll serve as a key liaison between editorial, marketing, and technical teams to ensure content is delivered on time and meets quality standards. This involves coordinating content calendars, streamlining workflows, and managing tools or platforms used for content production and distribution. You’ll regularly facilitate meetings to align priorities and resolve bottlenecks, enabling teams to work efficiently together. Your role is pivotal in balancing creative vision with operational efficiency, making cross-team communication and organizational skills essential.

What are the most commonly searched types of Content Operations jobs in Naperville, IL?

The most popular types of Content Operations jobs in Naperville, IL are:

What are popular job titles related to Manager Content Operations jobs in Naperville, IL?

For Manager Content Operations jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Manager Content Operations jobs in Naperville, IL look for?

The top searched job categories for Manager Content Operations jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Manager Content Operations jobs?

Cities near Naperville, IL with the most Manager Content Operations job openings:

Manager Content Operations jobs near you
Infographic showing various Manager Content Operations job openings in Naperville, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,812 per year, or $38.9 per hour.

Sr. Support Content Strategist (Remote)

Inspira Financial

Oak Brook, IL • On-site, Remote

Full-time

Posted 18 days ago

Inspira Financial rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspira's white-label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner-specific requirements. This position collaborates closely with Support, Implementation, Product, UX Writing, Compliance, and other stakeholders to drive content effectiveness, support successful partner implementations, and improve the overall user experience through data-driven content strategies.
1.Develop, prioritize, and manage the support content backlog across Health Wallet, Health Wallet Manager, and related platforms.
2. Create, maintain, and optimize support content for multiple audiences, including members, organization administrators, and partner administrators.
3. Configure and launch Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements.
4. Partner with Implementation teams to support partner onboarding and Help Center deployment activities in alignment with go-live timelines.
5. Develop and maintain content strategies that support white-label, single sign-on (SSO), API, and other platform configurations.
6. Establish and maintain governance standards to ensure content quality, consistency, accuracy, and scalability across multiple Help Center libraries.
7. Collaborate with UX Writers, Product teams, and subject matter experts to develop and update content supporting product enhancements and feature releases.
8. Monitor and analyze Help Center performance metrics, including search activity, self-service utilization, article effectiveness, support trends, and ticket deflection data.
9. Identify content gaps, improvement opportunities, and emerging support needs using customer and operational data.
10. Optimize content discoverability and usability across Help Centers, search functions, and AI-powered support tools.
11. Develop and maintain content standards, taxonomies, workflows, and best practices that support effective knowledge management.
12. Build and maintain collaborative relationships with Support, Implementation, Product, Compliance, Legal, and other stakeholders.
13. Provide guidance and expertise on support content strategy, governance, and knowledge management practices.
14. Perform other duties as assigned within the nature and level of work.
• Bachelor's degree in Communications, English, Journalism, Technical Writing, Marketing, Information Science, User Experience, or a related field
• Minimum of six (6) years of experience in help center management, knowledge management, content strategy, editorial operations, or technical content development, with atleast two (2) years in a senor or lead role
• Experience managing content across multiple audiences, product configurations, brands, or regulatory requirements
• Experience developing content governance frameworks, taxonomies, standards, and knowledge management processes
• Experience analyzing content performance metrics and using data to drive content strategy and prioritization
• Ability to develop scalable content frameworks and governance models across multiple content libraries
• Experience writing and managing content for multiple audiences, preferably within a B2B2C environment
• Excellent written, verbal, and interpersonal communication skills
• Strong editorial judgment and ability to communicate complex topics in clear, user-friendly language
• Ability to influence and collaborate effectively with cross-functional stakeholders
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Ability to identify process improvements and drive operational consistency across content programs
• Experience working in highly regulated industries or environments with compliance review processes preferred
• Familiarity with health spending benefits, including HSA, FSA, HRA, LSA, and commuter programs.

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