Manager Content Operations Jobs in Illinois (NOW HIRING)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Enterprise Content Administrator will work as a part of a team who are responsible for administering, supporting, document conversions and migrations and monitoring of the content management system. This includes day-to-day administration, performance tuning, and maintenance supporting all systems required for the content management environment to be functional. The Enterprise Content Administrator will also be responsible for reviewing maintenance plans, ensuring backups are being successfully performed, respond to failures, write and test disaster recovery plans, and assist in design of application interfaces to the document repository.

Key Responsibilities

• Ensure system availability, recovery
• Provide daily management of content management system infrastructure and assure service availability
• Maintain all environments including Development, QA, and Production environments
• Work with business users, developers, and infrastructure teams to ensure quality products
• Responsible for documenting all maintenance procedures
• Maintain policies and procedures to ensure regulatory compliance
• Keep the content management software up to date with necessary patches
• Perform release management activities
• Perform server migration/upgrade activities
• Perform other duties as assigned

 

Essential Skills 

• 5+ years content management experience within an enterprise level environment (preferred)
• Experience in OpenText Content Server, Archive Server, OCC, OTDS, or Brava
• Thorough understanding of content management systems
• Experience troubleshooting and resolving integrity and performance issues
• Experience with performance tuning a content management environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

 

Desired Skills:

• Experience administrating IIS, Tomcat, Apache, or other web hosting platforms
• Expert experience in implementing operational automation

Skills

Apache HTTP Server, Apache HTTP Server, Apache Tomcat, Business, Computer Backups, Content Management, Content Management Software, Content Management Systems (CMS), Content Servers, Design, Disaster Recovery (DR), Disaster Recovery Planning, Documentations, Maintenance Plans, Maintenance Processes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Office Administration, OpenText, OpenText BPM, OpenText Capture, OpenText CMS, OpenText Content Server {+ 20 more}

Compensation

#LI-NJ1

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.