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CONSUMER LOAN PROCESSOR

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$20.19 - $28.13/hr

Consumer Loan Processor is responsible for ensuring the accurate and timely funding and ... Exercise proper time management * Demonstrates strong customer service skills in both internal and ...

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Manager Consumer information

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What are popular job titles related to Manager Consumer jobs in Nevada?

For Manager Consumer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Manager Consumer jobs in Nevada look for?

The top searched job categories for Manager Consumer jobs in Nevada are:

What cities in Nevada are hiring for Manager Consumer jobs?

Cities in Nevada with the most Manager Consumer job openings:

Manager Consumer jobs near you
Infographic showing various Manager Consumer job openings in Nevada as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Manager, Consumer & Brand Insights

Kingsbury, NV

Burlington
Retail • 10K+ employees
Learn more about Burlingtonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 962 frontline employees who took The Breakroom Quiz

Job description

Position OverviewManager, Consumer & Brand Insights is responsible for leading the measurement, analysis, and interpretation of brand perception and brand health metrics to inform strategic decision-making and will also support market research efforts to support the marketing team in developing advertising content to meet consumer perception objectives. This role owns ongoing brand tracking programs and leverages both syndicated data sources and custom research to deliver clear, actionable insights that strengthen brand equity and guide marketing, communications, and customer strategy. Serving as a subject matter expert in brand measurement, this role partners closely with internal and external teams to translate complex data into compelling narratives and recommendations that drive brand growth and customer connection. This role is critical in ensuring the organization has a clear, consistent, and actionable understanding of brand performance.A Day in the Life

Brand Health Measurement & Tracking

  • Own the design, execution, and evolution of ongoing brand health tracking programs, including awareness and consideration metrics
  • Ensure consistency, methodological rigor, and trend integrity across longitudinal trackers while evolving metrics to meet changing business needs
  • Partner with internal stakeholders to define KPIs, test and learn plans and success metrics tied to brand and business objectives
  • Leverage syndicated data sources (e.g., YouGov) to contextualize brand performance within competitive landscape
  • Integrate syndicated brand, attitudinal, and behavioral data with custom research and internal performance metrics
  • Serve as the internal expert on syndicated data capabilities, limitations, and best practices

Custom Research & Insight Development

  • Lead custom quantitative and qualitative research initiatives (e.g., brand deep dives, barriers, advertising effectiveness) to diagnose drivers of brand health movement
  • Translate data into clear insights, implications, and strategic recommendations-not just reporting results
  • Identify early signals and emerging trends impacting brand perception and customer sentiment

Storytelling, Reporting & Stakeholder Influence

  • Develop clear, compelling, and executive-ready storytelling that connects brand metrics to customer behavior and business outcomes
  • Present insights to senior leaders and cross-functional partners, influencing brand, marketing, and loyalty strategy
  • Create standardized dashboards, reports, and readouts to support ongoing decision-making and performance tracking

Cross-Functional Collaboration

  • Partner with Media, Creative and Strategy teams to ensure insights are embedded into planning and optimization processes
  • Manage external research vendors and agencies, ensuring quality, efficiency, and alignment with learning objectives

Scope and Impact:

  • Directly support the customer insights director in projects that will be presented to executive leadership
  • Manage external vendors and partner with internal partners at the manager. Director and VP level across several departments
You'll Come With

Education: Bachelor's Degree in Marketing, Market Research or Analytic field preferred

Experience:

  • Minimum of 4-6 years of experience in market research/consumer insights , preferably with experience in the Retail industry or at a market research firm
  • Experience in leading & executing both quantitative and qualitative market research projects
  • Experience in running complex analysis on survey data including statistical measurement
  • Experience in working collaboratively with internal teams and 3rd party vendors/clients

Skills and Abilities: Solid strategic, analytic and problem solving skills and strong business acumen

  • Ability to independently drive forward projects/research
  • Excellent communicator
  • Passionate about not just sharing data but telling a store through meaningful insights
  • Strong understanding of when and how to leverage primary and secondary research as well as retail analytics to address business opportunities
  • Strong at building partnerships through collaboration
  • Experience operating under tight deadlines in a fast-paced work environment
  • Familiarity with Qualtrics or similar survey tools is a plus
  • Advanced Excel and PowerPoint skills
  • Familiarity with relational databases
  • Knowledge of generative AI

#LI-KG2

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $95,000.00 - $125,000.00

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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