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Manager Coffee Operations Jobs in Conway, AR (NOW HIRING)

Westrock Coffee

Supplier Manager 3PL

Conway, AR · On-site

... Coffee's third-party logistics (3PL) providers, including warehousing, transportation, and ... Serve as primary escalation point for service failures, capacity constraints, and operational ...

Westrock Coffee

Machine Operator I 2nd shift

Alexander, AR · On-site

$16 - $19/hr

The primary result expected from the Machine Operator is to ensure the safe operation of a coffee packaging machine. This position will report to the Plant Manager. Primary Job Responsibilities:

New

Westrock Coffee

Machine Operator I 3rd shift

Alexander, AR · On-site

$16 - $19/hr

The primary result expected from the Machine Operator is to ensure the safe operation of a coffee packaging machine. This position will report to the Plant Manager. Primary Job Responsibilities:

Westrock Coffee

Machine Operator I 1st shift

Alexander, AR · On-site

$16 - $19/hr

The primary result expected from the Machine Operator is to ensure the safe operation of a coffee packaging machine. This position will report to the Plant Manager. Primary Job Responsibilities:

Westrock Coffee

Machine Operator I 3rd shift

Alexander, AR · On-site

$16 - $19/hr

The primary result expected from the Machine Operator is to ensure the safe operation of a coffee packaging machine. This position will report to the Plant Manager. Primary Job Responsibilities:

Westrock Coffee

Project Manager

Alexander, AR · On-site

You'll join Westrock Coffee's transformation team as a Project Manager driving high-priority ... Coordinate across cross-functional teams (varies by assignment -- may include Operations, Supply ...

Westrock Coffee

Machine Operator I B1 3rd Shift

Conway, AR · On-site

$15 - $17.75/hr

Troubleshoots and resolves basic to moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

Westrock Coffee

Machine Operator I B2 1st shift

Conway, AR · On-site

$15 - $18.25/hr

Troubleshoots and resolves basic-to-moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

Westrock Coffee

Machine Operator I - C1 2nd Shift

Conway, AR · On-site

$15 - $18.25/hr

Troubleshoots and resolves basic-to-moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

Westrock Coffee

Machine Operator I

Conway, AR · On-site

$15 - $17.75/hr

Troubleshoots and resolves basic-to-moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

Westrock Coffee

Machine Operator I -C1

Conway, AR · On-site

$15 - $17.75/hr

Troubleshoots and resolves basic-to-moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

Westrock Coffee

Machine Operator I -C1 2nd Shift

Conway, AR · On-site

$15 - $18.25/hr

Troubleshoots and resolves basic-to-moderate operation difficulties. * Ensures that coffee has had ... Manages the packaging process by closing boxes, labeling them, and sending them through a tape ...

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All JobsCoffee Operations JobsManager Coffee Operations JobsManager Coffee Operations Jobs in Conway, AR

Manager Coffee Operations information

See Conway, AR salary details

$28.1K

$52.4K

$98.7K

How much do manager coffee operations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for manager coffee operations in Conway, AR is $52,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $53,900.00 per year, depending on experience, location, and employer.

What is a manager coffee operations?

A Manager Coffee Operations oversees the daily operations of coffee shops or coffee-related businesses. Their responsibilities typically include managing staff, ensuring quality control, handling inventory, optimizing customer service, and implementing company policies. They also monitor financial performance, coordinate with suppliers, and develop strategies to improve sales and efficiency. This role requires strong leadership, organizational skills, and a deep understanding of the coffee industry.

What are the key skills and qualifications needed to thrive as a manager coffee operations?

To excel as a Manager Coffee Operations, you need expertise in food and beverage management, inventory control, and team leadership, often supported by experience in hospitality or a related certification. Familiarity with POS systems, inventory management software, and food safety protocols is essential. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset help drive team performance and guest satisfaction. These skills are crucial for ensuring efficient operations, maintaining product quality, and achieving business goals in a competitive coffee industry.

What are some of the key challenges a manager coffee operations may face when overseeing multiple café locations?

A Manager of Coffee Operations often faces the challenge of maintaining consistent quality and customer experience across all locations, especially as each café may have different staff dynamics and customer bases. Balancing inventory management, scheduling, and training for multiple teams requires strong organizational skills and clear communication. Additionally, adapting to local market trends while ensuring adherence to company standards is crucial. Building solid relationships with suppliers and fostering a positive work culture across all sites are also important aspects of the role.

What is the difference between Manager Coffee Operations vs Coffee Shop Supervisor?

AspectManager Coffee OperationsCoffee Shop Supervisor
ResponsibilitiesOversees multiple locations, manages staff, develops strategies, handles budgetsSupervises daily shop activities, manages staff shifts, ensures customer satisfaction
CredentialsExperience in management, possibly certifications in hospitality or businessExperience in retail or food service, leadership skills
Work EnvironmentCorporate offices, multiple coffee shop locationsSingle coffee shop or retail environment
Industry UsageUsed in larger chains or companies with multiple outletsCommon in individual or franchise coffee shops

The main difference is that a Manager Coffee Operations typically oversees multiple locations and handles strategic planning, while a Coffee Shop Supervisor focuses on daily operations within a single shop. The Manager role requires broader management experience and often involves higher-level responsibilities.

What are popular job titles related to Manager Coffee Operations jobs in Conway, AR?

For Manager Coffee Operations jobs in Conway, AR, the most frequently searched job titles are:

What job categories do people searching Manager Coffee Operations jobs in Conway, AR look for?

The top searched job categories for Manager Coffee Operations jobs in Conway, AR are:

What cities near Conway, AR are hiring for Manager Coffee Operations jobs?

Cities near Conway, AR with the most Manager Coffee Operations job openings:

Manager Coffee Operations jobs near you

Supplier Manager 3PL

Conway, AR • On-site

Westrock Coffee
Food Services and Drinking Places • 501 - 1,000 employees

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

391st of 443 rated food and drinks producers

Respectful managers

Learn more about Westrock Coffeeexternal

Full-time

Posted 15 days ago

Job description

The Supplier Manager -- 3PL is responsible for managing relationships and performance of Westrock Coffee's third-party logistics (3PL) providers, including warehousing, transportation, and distribution partners. This role ensures 3PL partners meet cost, service, quality, and compliance expectations while supporting the company's broader supply chain strategy across sourcing, roasting, and finished goods distribution. This position is a bridge between Westrock's Logistics & Procurement Strategy and requires a continuous improvement mindset.
Job Duties:
  • Manage day-to-day relationships for contract compliance with 3PL warehouse, transportation, and distribution providers
  • Partner with Procurement on Supplier report cards.
  • Monitor and report on 3PL performance against KPIs (on-time delivery, order accuracy, inventory accuracy, damages/claims, cost per unit)
  • Lead regular business reviews (weekly/monthly/quarterly) with 3PL partners to address performance gaps and drive continuous improvement
  • Manage compliance of 3PL contracts, rate agreements, and statements of work in partnership with Procurement/Legal
  • Serve as primary escalation point for service failures, capacity constraints, and operational issues with 3PL partners
  • Track and manage 3PL invoicing accuracy, billing disputes, and cost allocation
  • Analyze 3PL cost, service, and performance trends and performance data to identify cost savings and continuous improvement opportunities, developing business cases and recommendations to Supply Chain leadership.
  • Maintain and manage supplier contracts, SLAs, KPIs, performance scorecards, inspection records, and compliance documentation to ensure audit readiness and contract governance.
  • Collaborate with Demand Planning, Transportation, Procurement, and Warehouse Operations teams to align 3PL capacity with forecasted volume.
  • Support onboarding of new 3PL partners, including RFP participation, vendor selection, and implementation
  • Coordinate supplier qualification & first article inspections (FAI) for raw materials, packaging, ingredients, and finished goods at 3PL facilities to ensure specifications and quality requirements are in compliance before released.
  • Own the escalation process for FAI and quality non-conformances, driving root cause analysis and corrective action with 3PL partners and internal Quality/Procurement teams
  • Conduct site visits and audits to verify compliance with food safety, safety, and operational standards
  • Ensure 3PL partners comply with all applicable regulatory, food safety (e.g., SQF, FSMA), and contractual requirements

Required Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (or equivalent experience)
  • 5+ years of experience in supply chain, logistics, or 3PL management
  • Demonstrated experience managing 3PL or vendor relationships and contracts
  • Strong understanding of warehousing, transportation, and distribution operations
  • Experience with first article inspection (FAI) processes and quality escalation procedures for raw materials, packaging, ingredients, or finished goods
  • Experience with KPI tracking, performance scorecards, and business reviews.
  • Proficiency in Microsoft Excel; experience with WMS/TMS systems and ERP platforms (e.g., SAP, Oracle)
  • Strong negotiation, communication, and vendor management skills
  • Ability to travel to 3PL sites as needed in support of all Westrock locations from an Enterprise mindset.

Preferred Qualifications:
  • Experience in the food & beverage or CPG industry, particularly coffee or beverage manufacturing
  • Familiarity with food safety standards (SQF, FSMA, HACCP)
  • Experience with RFP processes and 3PL network design/optimization
  • APICS, CSCP, or CPSM certification
  • Experience managing multi-site or national 3PL networks
  • Background in cost modeling or transportation/warehouse rate analysis

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