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Manager Coffee Operations Jobs in Illinois (NOW HIRING)

Gecko Hospitality

Coffee Shop Manager

Naperville, IL · On-site

$55K - $65K/yr

Café / Coffee Shop Manager Salary: $55K - $65K Location: Naperville, IL Job Summary We are seeking ... Key Responsibilities Operations Management * Oversee all daily café operations, ensuring efficient ...

Nestle

Specialist Boutique Coffee

Chicago, IL · On-site

$21/hr

... with boutique operations and provide an inviting experience for our customers. You will help ... Manage digital systems and point-of-sale software * Maintain a beautiful boutique environment with ...

Qargo Coffee

Qargo Coffee Elgin M183 - Barista

Elgin, IL · On-site

$15/hr

Qargo Coffee Location: In-person (Inside of the Elgin Meijer) Job Summary: Qargo Coffee is looking ... Collaborate with team members for efficient operations. Skills Required: * Time management for ...

Qargo Coffee

Qargo Coffee Elgin M183 - Barista

Elgin, IL · On-site

$15/hr

Qargo Coffee Location: In-person (Inside of the Elgin Meijer) Job Summary: Qargo Coffee is looking ... Collaborate with team members for efficient operations. Skills Required: * Time management for ...

American

Manager, Davenport Lounge

Campus, IL · On-site

$30.61/hr

Summary: This position is responsible for the management of day-to-day business operations of the Davenport Coffee Lounge within the School of International Service (SIS). This position is ...

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Manager Coffee Operations information

What are the key skills and qualifications needed to thrive as a manager coffee operations?

To excel as a Manager Coffee Operations, you need expertise in food and beverage management, inventory control, and team leadership, often supported by experience in hospitality or a related certification. Familiarity with POS systems, inventory management software, and food safety protocols is essential. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset help drive team performance and guest satisfaction. These skills are crucial for ensuring efficient operations, maintaining product quality, and achieving business goals in a competitive coffee industry.

What is a manager coffee operations?

A Manager Coffee Operations oversees the daily operations of coffee shops or coffee-related businesses. Their responsibilities typically include managing staff, ensuring quality control, handling inventory, optimizing customer service, and implementing company policies. They also monitor financial performance, coordinate with suppliers, and develop strategies to improve sales and efficiency. This role requires strong leadership, organizational skills, and a deep understanding of the coffee industry.

What are some of the key challenges a manager coffee operations may face when overseeing multiple café locations?

A Manager of Coffee Operations often faces the challenge of maintaining consistent quality and customer experience across all locations, especially as each café may have different staff dynamics and customer bases. Balancing inventory management, scheduling, and training for multiple teams requires strong organizational skills and clear communication. Additionally, adapting to local market trends while ensuring adherence to company standards is crucial. Building solid relationships with suppliers and fostering a positive work culture across all sites are also important aspects of the role.

What is the difference between Manager Coffee Operations vs Coffee Shop Supervisor?

AspectManager Coffee OperationsCoffee Shop Supervisor
ResponsibilitiesOversees multiple locations, manages staff, develops strategies, handles budgetsSupervises daily shop activities, manages staff shifts, ensures customer satisfaction
CredentialsExperience in management, possibly certifications in hospitality or businessExperience in retail or food service, leadership skills
Work EnvironmentCorporate offices, multiple coffee shop locationsSingle coffee shop or retail environment
Industry UsageUsed in larger chains or companies with multiple outletsCommon in individual or franchise coffee shops

The main difference is that a Manager Coffee Operations typically oversees multiple locations and handles strategic planning, while a Coffee Shop Supervisor focuses on daily operations within a single shop. The Manager role requires broader management experience and often involves higher-level responsibilities.

What are popular job titles related to Manager Coffee Operations jobs in Illinois?

For Manager Coffee Operations jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Manager Coffee Operations jobs in Illinois look for?

The top searched job categories for Manager Coffee Operations jobs in Illinois are:

What cities in Illinois are hiring for Manager Coffee Operations jobs?

Cities in Illinois with the most Manager Coffee Operations job openings:

Manager Coffee Operations jobs near you
Infographic showing various Manager Coffee Operations job openings in Illinois as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Coffee Shop Manager

Gecko Hospitality

Naperville, IL • On-site

$55K - $65K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Job Title: Café / Coffee Shop Manager

Salary: $55K - $65K

Location: Naperville, IL



Job Summary

We are seeking an experienced and customer-focused Café Manager to oversee the daily operations of our coffee shop. The ideal candidate is passionate about coffee, pastries, desserts, snacks, hospitality, and delivering exceptional customer experiences. You will lead a team of baristas, ensure operational excellence, maintain high food and beverage quality standards, and drive sales while creating a welcoming environment for customers.


Key Responsibilities



Operations Management

  • Oversee all daily café operations, ensuring efficient and smooth service.
  • Open and close the café according to company procedures.
  • Monitor food and beverage quality, presentation, and consistency.
  • Maintain cleanliness, sanitation, and safety standards throughout the café.
  • Ensure compliance with health, food safety, and licensing regulations.


Team Leadership

  • Recruit, train, coach, and develop baristas and café staff.
  • Schedule employees to ensure appropriate staffing levels.
  • Conduct performance evaluations and provide ongoing feedback.
  • Foster a positive, energetic, and customer-focused team culture.
  • Lead by example in customer service and operational excellence.


Customer Experience

  • Deliver exceptional customer service and resolve customer concerns promptly.
  • Build customer loyalty through friendly, personalized service.
  • Ensure every guest receives a consistent, high-quality café experience.


Inventory & Financial Management

  • Monitor inventory levels and place orders for coffee, food, and supplies.
  • Minimize waste and control food and beverage costs.
  • Manage cash handling, daily deposits, and point-of-sale (POS) reconciliation.
  • Analyze sales reports and implement strategies to increase revenue and profitability.
  • Monitor labor costs and productivity.


Sales & Business Development

  • Drive sales through promotions, seasonal offerings, and upselling techniques.
  • Monitor key performance indicators (KPIs), including sales, labor, and customer satisfaction.
  • Support local marketing initiatives and community engagement activities.


Qualifications

  • High school diploma or equivalent (Associate's or Bachelor's degree in Hospitality, Business, or related field preferred).
  • 2–5 years of management experience in a café, coffee shop, restaurant, or hospitality environment.
  • Experience leading teams in a fast-paced customer service setting.
  • Strong leadership, communication, and organizational skills.
  • Experience with POS systems, inventory management, and cash handling.
  • Ability to work flexible hours, including mornings, evenings, weekends, and holidays.


Preferred Skills

  • Passion for specialty coffee and café culture.
  • Strong problem-solving and decision-making abilities.
  • Excellent customer service and interpersonal skills.
  • Ability to multitask and perform under pressure.
  • Knowledge of food safety and sanitation standards.
  • Experience training and developing employees.
  • Sales-oriented mindset with a focus on achieving business goals.


Physical Requirements

  • Ability to stand and walk for extended periods.
  • Lift and carry up to 40 lbs (18 kg).
  • Perform repetitive tasks such as preparing beverages and stocking supplies.
  • Work in a fast-paced environment with frequent customer interaction.


Key Performance Indicators (KPIs)

  • Customer satisfaction scores
  • Sales growth
  • Labor cost management
  • Inventory accuracy and waste reduction
  • Employee retention and engagement
  • Health and safety compliance
  • Speed of service
  • Store cleanliness and presentation


Benefits (Optional)

  • Competitive salary
  • Paid time off
  • Employee discounts
  • Health and wellness benefits
  • Training and career development opportunities
  • Retirement savings plan
  • Opportunities for advancement



If interested please send your resume to jay@geckohospitality.com for immediate review and consideration