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Manager Coast Guard Exchange information

What is the difference between Manager Coast Guard Exchange vs Retail Store Manager?

AspectManager Coast Guard ExchangeRetail Store Manager
CertificationsTypically requires retail management experience, possibly military or government clearanceHigh school diploma or higher; retail management certification often preferred
Work EnvironmentMilitary base retail stores, government-operated facilitiesPrivate retail stores, shopping centers, malls
Employer & IndustryU.S. Coast Guard, government retail servicesPrivate retail companies across various industries
Common Search IntentUnderstanding roles within military retail operationsManaging retail stores in commercial settings

The Manager Coast Guard Exchange oversees retail operations within military bases, focusing on serving military personnel and their families. In contrast, a Retail Store Manager manages commercial retail outlets in civilian settings. While both roles involve retail management skills, the Manager Coast Guard Exchange emphasizes government protocols and military environment experience, whereas the Retail Store Manager focuses on commercial sales and customer service in private sector retail stores.

What is a manager Coast Guard Exchange?

A Manager at the Coast Guard Exchange (CGX) is responsible for overseeing the daily operations of retail stores that serve members of the United States Coast Guard and their families. Their duties include managing staff, ensuring excellent customer service, handling inventory, and meeting sales targets. They also ensure compliance with federal regulations and Coast Guard policies. The manager plays a key role in providing quality goods and services to support the morale and well-being of Coast Guard personnel.

What are the key skills and qualifications needed to thrive as a manager at the Coast Guard Exchange?

To thrive as a Manager at the Coast Guard Exchange, you need experience in retail management, inventory control, and staff supervision, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and federal procurement procedures is vital. Strong leadership, customer service orientation, and problem-solving abilities help foster a productive team environment and ensure customer satisfaction. These skills are crucial for achieving operational efficiency, regulatory compliance, and a positive shopping experience for service members and their families.

What are the main challenges a manager at the Coast Guard Exchange typically faces, and how can they successfully address them?

A Manager at the Coast Guard Exchange often faces challenges such as balancing inventory management with fluctuating customer demand, ensuring compliance with strict regulations, and leading a diverse team in a retail environment. Success in this role requires strong organizational skills, adaptability, and effective communication to motivate staff and address customer needs. Managers are also expected to collaborate closely with other departments and upper management to implement company policies and improve operational efficiency.
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Manager Coast Guard Exchange jobs near you
Infographic showing various Manager Coast Guard Exchange job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Store Manager I FT 6865

Coast Guard Community Services Command

Port Angeles, WA • On-site

$49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

OMB NO: 1625-0120

Expiration Date: 05/31/2029

Announcement: 6865

Opening Date: 06 August 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full-Time

Position: Store Manager I Salary: $49,300+DOE/annually

Who May Apply: All Sources Location: Port Angeles, WA- Exchange

Join our team as a Sales Clerk serving the brave men and women of the military and their families! In this dynamic role, you'll provide exceptional customer service, assist with product selection, and ensure a smooth shopping experience for customers. Be a vital part of a team that supports those who serve, offering them the convenience and quality they deserve. Ready to make a difference? Apply today and serve those who serve us!

DUTIES:

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance.


Key carrier, opening and closing of the store as required, weekends as scheduled.

Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.

Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.

Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.


Other duties as assigned.


You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.


QUALIFICATIONS REQUIRED:

Minimum:

  1. Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion of the CGX Leadership Development program (LDP).
  2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
  3. Demonstrated experience in employee performance management and recruiting activities, including interviewing and candidate evaluation.


Preferred (in addition to the minimum):

  1. P&L analysis experience
  2. Prior retail merchandising experience.
  3. Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

And/or

  1. Current USCG NAF department manager or assistant manager.

Why Work for Us?

At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care

of our customers. Here’s why you’ll love working with us:

  • Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
  • Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
  • Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
  • Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.
  • Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.

Join a team that values your well-being and professional growth—apply today!

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.


  • Paid Annual and Sick Leave
  • Holiday Pay
  • Medical/Dental/Vision Insurance
  • Flexible/Dependent Spending Account
  • Pension Plan
  • 401k Savings Plan
  • Life Insurance
  • Short Term/Long Term Disability
  • Tuition Assistance
  • Paid Parental Leave

OTHER ESSENTIAL INFORMATION:

  • Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
  • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
  • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
  • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
  • Applicants may not be employed in the chain of command of their relatives.
  • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.


HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.


You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

Store Manager I FT 6865

Port Angeles, WA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 05/31/2029. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.


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