Manager Cloud Operations Jobs in Michigan (NOW HIRING)

Job Description

The Role

We are looking for a Software Engineering Manager, Cloud Platform - Nova to lead engineers on the Atmos team building GM's next generation cloud platform, Nova. Nova powers customer- and vehicle-centric systems across GM, including areas such as OnStar, GM Energy, and Commercial and Fleet partnerships. This role will focus primarily on event messaging, data, and storage services that support multiple teams and workloads in a multi-cloud environment running on Azure and GCP.

This is a strong opportunity for a leader who wants to work on meaningful platform problems at real scale. The size, complexity, and reach of the platform at GM create the kind of challenge that appeals to engineers who want to build durable shared capabilities, influence how large organizations operate, and help teams move faster through better platform foundations. The systems this team owns sit at the center of a large and complex engineering ecosystem, and the work has direct impact on how critical GM software is built, operated, and supported.

The right candidate will bring strong engineering management experience, technical depth in cloud platform engineering, and a clear track record of helping teams deliver and run highly reliable shared services. This leader will help the team strengthen monitoring, observability, deployment patterns, operational readiness, and on-call execution while also bringing more structure to backlog management, program management, planning, and team ceremonies. The role is especially well suited for a leader who thinks about platform capabilities as products for internal customers and wants to help create the paved roads and shared operating model that make the secure, reliable path the easiest path for engineering teams.

What You'll Do

• Lead and develop a team of engineers responsible for cloud platform capabilities in event messaging, data, and storage

• Drive delivery and day-to-day operational excellence for shared services used across Nova

• Own backlog management, program management, planning, and team ceremonies to improve execution and clarity across the team

• Help define and execute the roadmap for platform capabilities that improve reliability, scalability, security, and developer experience

• Improve monitoring, observability, deployment patterns, release safety, and other operational practices needed to run highly reliable services

• Establish clear expectations for engineering quality, service ownership, incident response, on-call participation, and operational maturity

• Partner with engineering, platform, security, and product stakeholders to align priorities and deliver platform capabilities that meet customer needs

• Build a strong team culture grounded in accountability, technical excellence, continuous improvement, and operational ownership

• Coach engineers and emerging leaders through regular feedback, career development, and high standards for execution

• Ensure the team is building reusable, well-operated services that reduce complexity for platform consumers across Azure and GCP

Your Skills & Abilities

• Significant experience leading engineering teams in cloud platform, infrastructure, distributed systems, or related software engineering environments

• Strong technical foundation in cloud-native systems, shared platform services, and production operations

• Experience leading teams responsible for messaging, data, or storage platforms in production environments

• Experience building and running highly reliable services with strong practices around monitoring, observability, deployment patterns, and service operations

• Experience with backlog management, program management, planning, and team execution rhythms in a platform or infrastructure-focused organization

• Demonstrated ability to hire, coach, and develop engineers across multiple experience levels

• Strong communication skills and the ability to influence across organizational boundaries

• Ability to connect technical decisions and platform investments to broader engineering and business outcomes

• Experience improving engineering execution, service ownership, on-call maturity, and operational excellence in growing platform organizations

What Will Give You a Competitive Edge

• Experience building, managing, or providing shared capabilities around Kafka, RabbitMQ, Postgres, Cassandra, or related systems

• Experience leading teams that operate multi-cloud platform services across Azure and GCP

• Strong background in developer enablement and building shared services that are easy for internal customers to adopt

• Experience improving service reliability, observability, deployment patterns, operational readiness, and supportability for shared platform systems

• Experience leading teams with meaningful on-call responsibilities and strong incident response practices

• A practical leadership style with a high bar for quality, accountability, and customer-focused platform delivery

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.