... by supporting our mission of building the utility of the future. The Director of Client ... Because Virtual Peaker manages grid-responsive DER such as batteries, electric vehicle charging ...
New
... by supporting our mission of building the utility of the future. The Director of Client ... Because Virtual Peaker manages grid-responsive DER such as batteries, electric vehicle charging ...
New
Key Client Account Manager: * Key client contact during implementation from point of sale through ... needed to be supported by Client Services and Operations, etc. * Responsible for review of ...
Key Client Account Manager: * Key client contact during implementation from point of sale through ... needed to be supported by Client Services and Operations, etc. * Responsible for review of ...
Key Client Account Manager: * Key client contact during implementation from point of sale through ... needed to be supported by Client Services and Operations, etc. * Responsible for review of ...
Key Client Account Manager: * Key client contact during implementation from point of sale through ... needed to be supported by Client Services and Operations, etc. * Responsible for review of ...
Implementation Manager Location: Miami, FL Reports to: Director of Delivery Department: Client ... client teams on program operations, reporting dashboards, and participant support workflows.
Implementation Manager Location: Miami, FL Reports to: Director of Delivery Department: Client ... client teams on program operations, reporting dashboards, and participant support workflows.
Key Responsibilities Client & Implementation Support * Report to the Director, Account Management * Coordinate end-to-end implementation activities for new and renewing pharmacy benefit clients
New
Key Responsibilities Client & Implementation Support * Report to the Director, Account Management * Coordinate end-to-end implementation activities for new and renewing pharmacy benefit clients
New
$99K - $124K/yr
Overview Manager, Implementation Analyst is responsible for leading a team of Implementation ... Support consultants in complex client conversations, including scope clarification ...
$99K - $124K/yr
Overview Manager, Implementation Analyst is responsible for leading a team of Implementation ... Support consultants in complex client conversations, including scope clarification ...
The Implementation Manager is responsible for overseeing and coordinating all aspects of client ... client-selected program offerings into operational and system requirements. + Support post-go-live ...
The Implementation Manager is responsible for overseeing and coordinating all aspects of client ... client-selected program offerings into operational and system requirements. + Support post-go-live ...
... managing configuration tasks, issue tracking, structured vendor communications, and project-related communications throughout implementation engagements * Support customer onboarding, live-client ...
... managing configuration tasks, issue tracking, structured vendor communications, and project-related communications throughout implementation engagements * Support customer onboarding, live-client ...
Position Summary The Client Implementation Specialist's will provide expertise leading onboarding ... Candidate requires minimum 3+ years of experience performing testing support for internally ...
Position Summary The Client Implementation Specialist's will provide expertise leading onboarding ... Candidate requires minimum 3+ years of experience performing testing support for internally ...
We take pride in supporting employees with a total rewards package that provides financial ... PIP (Performance Improvement Plan) implementation and monitoring to help low performers receive the ...
We take pride in supporting employees with a total rewards package that provides financial ... PIP (Performance Improvement Plan) implementation and monitoring to help low performers receive the ...
Support transition from implementation to ongoing operations, ensuring a smooth handoff to ... management, client implementation, operations, or a related discipline. * Demonstrated success ...
Support transition from implementation to ongoing operations, ensuring a smooth handoff to ... management, client implementation, operations, or a related discipline. * Demonstrated success ...
... key client stakeholders. * Support light technical troubleshooting during deployments and help ... management, sales, customer success, implementation, training, healthcare, home care, or another ...
... key client stakeholders. * Support light technical troubleshooting during deployments and help ... management, sales, customer success, implementation, training, healthcare, home care, or another ...
$54K - $159K/yr
Provide post-implementation support and transition clients to account management. Required Qualifications * 3-5 years of experience in healthcare implementation, or client onboarding. * Excellent ...
New
$54K - $159K/yr
Provide post-implementation support and transition clients to account management. Required Qualifications * 3-5 years of experience in healthcare implementation, or client onboarding. * Excellent ...
New
Client Implementation Support * Support workforce readiness planning for new client launches and ... Experience managing recruiting platforms, advertising budgets, and hiring pipelines. Experience ...
Client Implementation Support * Support workforce readiness planning for new client launches and ... Experience managing recruiting platforms, advertising budgets, and hiring pipelines. Experience ...
ADP is hiring a Manager, Implementation. This role will execute against the strategy to achieve the ... Support sales backlog, exceptions, general client questions and escalations. * Forecast ...
ADP is hiring a Manager, Implementation. This role will execute against the strategy to achieve the ... Support sales backlog, exceptions, general client questions and escalations. * Forecast ...
Collaborate with project managers and client stakeholders by communicating technical progress, identifying implementation risks, and supporting issue resolution activities* Perform testing and ...
Collaborate with project managers and client stakeholders by communicating technical progress, identifying implementation risks, and supporting issue resolution activities* Perform testing and ...
$60K - $132K/yr
Lead program implementations across member outreach, data ingestion, reporting, network activation ... Backup support and account coverage in the absence of the Client Success Executive to ensure an ...
$60K - $132K/yr
Lead program implementations across member outreach, data ingestion, reporting, network activation ... Backup support and account coverage in the absence of the Client Success Executive to ensure an ...
$99K - $124K/yr
... client requirement cannot be met through existing platform capabilities and surface it clearly to the Implementation Manager for formal escalation to Product, providing enough context to support a ...
$99K - $124K/yr
... client requirement cannot be met through existing platform capabilities and surface it clearly to the Implementation Manager for formal escalation to Product, providing enough context to support a ...
Prepare supporting documents & schedules for the audit. Manage up where audit deliverables will ... Lead conversations in the development and implementation of new policies and procedures to enhance ...
Prepare supporting documents & schedules for the audit. Manage up where audit deliverables will ... Lead conversations in the development and implementation of new policies and procedures to enhance ...
We are looking for a Customer Onboarding Specialist / Implementation Manager to lead onsite ... client stakeholders. * Support light technical troubleshooting during deployments and escal ...
We are looking for a Customer Onboarding Specialist / Implementation Manager to lead onsite ... client stakeholders. * Support light technical troubleshooting during deployments and escal ...
Manager Client Implementation Support information
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Director of Client Implementation
Louisville, KY • Remote
Virtual Peaker •
IT Services • 11 - 50 employees11 - 50 employees
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
New
Job description
Director of Client Implementation
Virtual Peaker is looking for a Director of Client Implementation that will help solve the climate crisis by supporting our mission of building the utility of the future.
Job Description
The Director of Client Implementation will lead the implementation of new program and product launches with Virtual Peaker clients. Your primary focus will be to deliver programs and products accurately, on time, and with seamless handoffs. Because Virtual Peaker manages grid-responsive DER such as batteries, electric vehicle charging, smart HVAC and water heating, and other emerging technology as critical resources for the electric grid, the successful candidate will be focused, proactive, and customer-centric. You will plug into a high-performing team and must thrive in a fast-paced environment. Strong EQ and comfort with ambiguity are required.
Role Responsibilities
- Lead end-to-end implementation of new program and product launches for Virtual Peaker clients.
- Manage projects and team members to meet or exceed client expectations.
- Serve as a senior point of escalation for clients during implementation, building trusted relationships with utility and program stakeholders.
- Manage, mentor, and grow a team of implementation managers, setting clear goals and providing regular feedback and coaching.
- Continuously improve implementation processes, playbooks, and documentation.
- Own implementation KPIs.
- Other duties as assigned that contribute to Virtual Peaker's success
Education & Experience
An ideal candidate will have the following:
- Bachelor's degree from an accredited institution required.
- 7-10+ years of professional experience in implementation, client onboarding, or complex project delivery, including experience managing a team.
- Experience in program development and management, ideally within a B2B SaaS or technology environment.
- Understanding of utilities, clean energy and grid modernization issues, including DERs.
- Strong organizational skills, including project management, process design, and cross-functional coordination.
- Ability to travel as needed
What to expect
- Full remote position, with remote-work stipend.
- Competitive salary + Equity
- A collaborative workplace, which will challenge you and celebrate your work
- Full benefits medical, dental, vision, 401k
- Generous vacation time, sick leave, and holidays
- Diverse and inclusive community for everyone
Interested?
Virtual Peaker is currently a small remote-first team tackling huge problems, and that means that everyone, from the interns on up, are critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you.
About Virtual Peaker
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Louisville, KY, US
Year founded
2015