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Manager Chatbot Tester Jobs (NOW HIRING)

Checkr

AI Conversation Designer

Denver, CO

... design, testing, and deployment. * Drive measurable improvements in agent performance through ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...

Software People, Inc.

AI Developer

Lansing, MI · On-site

... integration testing for chatbot flows and APIs. • Familiarity with debugging tools and ... management. • Strong understanding of neural networks, computer vision, natural language ...

ZIO Technologies

AI ML Software Engineer

Annapolis, MD · On-site

$113K - $136K/yr

Design and build software systems that integrate AI/ML techniques Testing, Evaluation, and Quality ... Scaling chatbot systems for broader deployments * Case management integration and data ...

ClarkDietrich

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

Experience with prompt design, response testing, and conversational quality improvement across ... management, or chatbot/self-service experiences. Experience supporting customer-facing ...

Everest Global Solutions

IVR QA Engineer

Dallas, TX · On-site

The role involves testing IVR flows, voice and chatbot interactions, backend integrations, and ... Support test automation for IVR and conversational flows Defect Management & Reporting * Identify ...

CMP.jobs

Senior Webflow Developer

Zionsville, IN

$52.75 - $69.75/hr

... B testing variants and campaign landing pages. • Own and optimize the Ada chatbot -- manage conversation flows, train on updated content, test interactions, and monitor performance. • Integrate ...

Sapsol Technologies Inc

Tech Lead (AI)

New York, NY

... Chatbot development to support technology initiatives within Wealth Management business. This role ... development, testing, deployment, and operational readiness of applications Required Skills ...

Lorven Technologies

Tech Lead (AI)

Alpharetta, GA · On-site

... Chatbot development to support technology initiatives within Wealth Management business. This role ... development, testing, deployment, and operational readiness of applications Required Skills ...

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How much do manager chatbot tester jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for manager chatbot tester in the United States is $47.54, according to ZipRecruiter salary data. Most workers in this role earn between $37.50 and $56.01 per hour, depending on experience, location, and employer.
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AI Conversation Designer

AI Conversation Designer

Checkr

Denver, CO

Other

Re-posted 24 days ago

Job description

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you'll do

  • Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
  • Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
  • Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
  • Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
  • Develop and maintain comprehensive documentation for AI agent workflows and processes.
  • Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
  • Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
  • Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

  • 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
  • Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
  • Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
  • Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
  • Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
  • Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
  • Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

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