... design, testing, and deployment. * Drive measurable improvements in agent performance through ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...
... design, testing, and deployment. * Drive measurable improvements in agent performance through ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...
IBM Watson Developer
Hartford, CT · On-site
Integrate chatbot solutions with multiple platforms. * Enhancing user effectiveness of the ... testing and source code management * 1+ years of knowledge of cloud development and deployment ...
Quick apply
IBM Watson Developer
Hartford, CT · On-site
Integrate chatbot solutions with multiple platforms. * Enhancing user effectiveness of the ... testing and source code management * 1+ years of knowledge of cloud development and deployment ...
Lead Developer
Rockville, MD · On-site
$60.25 - $78.75/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
Lead Developer
Rockville, MD · On-site
$60.25 - $78.75/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
AI Developer
Lansing, MI · On-site
... and managing Google Cloud Platform (GCP) solutions. * 3+ years in projects development using ... Proficiency in unit testing and integration testing for chatbot flows and APIs. * Familiarity with ...
Quick apply
AI Developer
Lansing, MI · On-site
... and managing Google Cloud Platform (GCP) solutions. * 3+ years in projects development using ... Proficiency in unit testing and integration testing for chatbot flows and APIs. * Familiarity with ...
Lead Developer
$60.25 - $78.75/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
Lead Developer
$60.25 - $78.75/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
Lead Developer
Mclean, VA · On-site
$59.75 - $78/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
Lead Developer
Mclean, VA · On-site
$59.75 - $78/hr
... chatbot capabilities, system-to-system integrations, release planning, deployment, testing ... Working knowledge of secure software development, application lifecycle management, configuration ...
... chatbot/virtual assistant, and Salesforce Knowledge. While strategic direction is developed ... Manage sprint planning, backlog refinement, acceptance testing, and release validation in ...
... chatbot/virtual assistant, and Salesforce Knowledge. While strategic direction is developed ... Manage sprint planning, backlog refinement, acceptance testing, and release validation in ...
Understanding of content strategy and design principles * UX research and testing background, interviewing end users * 5+ years of experience in product management, ideally within the financial ...
Understanding of content strategy and design principles * UX research and testing background, interviewing end users * 5+ years of experience in product management, ideally within the financial ...
... chatbot/virtual assistant, and Salesforce Knowledge. While strategic direction is developed ... Manage sprint planning, backlog refinement, acceptance testing, and release validation in ...
... chatbot/virtual assistant, and Salesforce Knowledge. While strategic direction is developed ... Manage sprint planning, backlog refinement, acceptance testing, and release validation in ...
NICE CXone Cognigy Aentic AI Developer
Detroit, MI · On-site
$85K - $120K/yr
... management, and conversational design. - Experience with voice bot / chatbot design for customer ... support testing, troubleshooting, tuning, deployment, and production support. - Work with ...
NICE CXone Cognigy Aentic AI Developer
Detroit, MI · On-site
$85K - $120K/yr
... management, and conversational design. - Experience with voice bot / chatbot design for customer ... support testing, troubleshooting, tuning, deployment, and production support. - Work with ...
Sr. Full stack SW Engineer
Houston, TX · On-site
... chatbot platforms. You'll be instrumental in delivering modular engineering components and ... NET. - Design, implement, and manage front-end modules with Angular and/or React. - Architect and ...
Sr. Full stack SW Engineer
Houston, TX · On-site
... chatbot platforms. You'll be instrumental in delivering modular engineering components and ... NET. - Design, implement, and manage front-end modules with Angular and/or React. - Architect and ...
Vice President, Quality Assurance Lead
New York, NY · On-site
$206K - $210K/yr
Chatbot testing tools. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Vice President, Quality Assurance Lead
New York, NY · On-site
$206K - $210K/yr
Chatbot testing tools. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Develop and maintain Chatbot, chatbot implementations & integrations to .com/in-app/SMS using ... Participate in code reviews, testing, and CI/CD pipeline management * Contribute to architectural ...
Develop and maintain Chatbot, chatbot implementations & integrations to .com/in-app/SMS using ... Participate in code reviews, testing, and CI/CD pipeline management * Contribute to architectural ...
Vice President, Quality Assurance Lead
New York, NY · Hybrid
$206K - $210K/yr
Chatbot testing tools. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Vice President, Quality Assurance Lead
New York, NY · Hybrid
$206K - $210K/yr
Chatbot testing tools. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that ...
Be Seen First
Head of Marketing
San Diego, CA · On-site
$75K - $100K/yr
Build, launch, manage, and optimize paid campaigns across Meta, Google, and YouTube, including ... chatbot integrated with social media DMs * Static ad production and testing. You can create and ...
Quick apply
Be Seen First
Head of Marketing
San Diego, CA · On-site
$75K - $100K/yr
Build, launch, manage, and optimize paid campaigns across Meta, Google, and YouTube, including ... chatbot integrated with social media DMs * Static ad production and testing. You can create and ...
Conversational AI Specialist
West Chester, OH · On-site
$16 - $21.25/hr
Experience with prompt design, response testing, and conversational quality improvement across ... management, or chatbot/self-service experiences. Experience supporting customer-facing ...
Conversational AI Specialist
West Chester, OH · On-site
$16 - $21.25/hr
Experience with prompt design, response testing, and conversational quality improvement across ... management, or chatbot/self-service experiences. Experience supporting customer-facing ...
AI ML Software Engineer
Annapolis, MD · On-site
$113K - $136K/yr
Design and build software systems that integrate AI/ML techniques Testing, Evaluation, and Quality ... Scaling chatbot systems for broader deployments * Case management integration and data ...
AI ML Software Engineer
Annapolis, MD · On-site
$113K - $136K/yr
Design and build software systems that integrate AI/ML techniques Testing, Evaluation, and Quality ... Scaling chatbot systems for broader deployments * Case management integration and data ...
Sr. Salesforce Developer, Service Cloud
Bedford, MA · On-site
$58.25 - $77.25/hr
... Management, as well as enhancing existing chatbots and supporting testing and deployments ... chatbot to support transactional workflows • Improve chatbot accuracy using Salesforce Knowledge ...
Sr. Salesforce Developer, Service Cloud
Bedford, MA · On-site
$58.25 - $77.25/hr
... Management, as well as enhancing existing chatbots and supporting testing and deployments ... chatbot to support transactional workflows • Improve chatbot accuracy using Salesforce Knowledge ...
Senior Webflow Developer
$52.75 - $69.75/hr
... B testing variants and campaign landing pages. • Own and optimize the Ada chatbot -- manage conversation flows, train on updated content, test interactions, and monitor performance. • Integrate ...
Senior Webflow Developer
$52.75 - $69.75/hr
... B testing variants and campaign landing pages. • Own and optimize the Ada chatbot -- manage conversation flows, train on updated content, test interactions, and monitor performance. • Integrate ...
Conversational AI Specialist
West Chester, OH · On-site
$16 - $21.25/hr
Experience with prompt design, response testing, and conversational quality improvement across ... management, or chatbot/self-service experiences. Experience supporting customer-facing ...
Conversational AI Specialist
West Chester, OH · On-site
$16 - $21.25/hr
Experience with prompt design, response testing, and conversational quality improvement across ... management, or chatbot/self-service experiences. Experience supporting customer-facing ...
Manager Chatbot Tester information
See salary details
$11.06 - $16.37
4% of jobs
$16.37 - $21.68
2% of jobs
$21.68 - $26.99
4% of jobs
$26.99 - $32.30
5% of jobs
$32.30 - $37.61
8% of jobs
$38.35 is the 25th percentile. Wages below this are outliers.
$37.61 - $42.92
10% of jobs
$42.92 - $48.23
13% of jobs
The median wage is $49.04 / hr.
$48.23 - $53.54
25% of jobs
$54.87 is the 75th percentile. Wages above this are outliers.
$53.54 - $58.85
16% of jobs
$58.85 - $64.16
9% of jobs
$64.16 - $69.47
4% of jobs
$11
$47
$69
How much do manager chatbot tester jobs pay per hour?
Job description
About the team/role
We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.
What you'll do
- Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
- Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
- Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
- Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
- Develop and maintain comprehensive documentation for AI agent workflows and processes.
- Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
- Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
- Lead special projects as required to support evolving AI capabilities and business needs.
What you bring
- 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
- Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
- Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
- Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
- Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
- Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
- Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
About Checkr
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2014