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Manager Cell Phone Refurbishing information

What is the difference between Manager Cell Phone Refurbishing vs Cell Phone Repair Technician?

AspectManager Cell Phone RefurbishingCell Phone Repair Technician
CredentialsExperience in refurbishing, certifications in electronics or refurbishing processesTechnical certifications in phone repair, troubleshooting skills
Work EnvironmentSupervisory role overseeing refurbishing teams, quality controlHands-on repair work, diagnosing and fixing phones
Industry UsageManaging refurbishing operations in electronics or mobile device companiesPerforming repairs in repair shops or service centers

The Manager Cell Phone Refurbishing oversees the refurbishing process, managing teams and ensuring quality standards, while the Cell Phone Repair Technician focuses on hands-on repairs and troubleshooting. Both roles require technical knowledge, but differ in responsibilities and work environment.

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Manager Cell Phone Refurbishing jobs near you
Infographic showing various Manager Cell Phone Refurbishing job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Cell Phone Repair Technician

DOUGLAS-PAULDING SERVICES LLC

Fayetteville, GA

$15 - $20/hr

Full-time

Re-posted 7 days ago

Job description

Job description


Customer Support Specialist, uBreakiFix by Asurion

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:

Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Customer Support Specialists will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:

  • Resolve customer issues by troubleshooting and repairing their electronic devices
  • Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
  • Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
  • Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
  • Expand your knowledge of ubreakifix’s products and culture
  • Deliver world class customer service
  • Demonstrate uBreakiFix’s Core Values in all interactions
  • Be responsible for inventory management
Here’s what you’ll bring to the team:

  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • One or more years of customer service/retail sales experience preferred
  • A willingness to learn and leverage sales resources provided by Asurion
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
  • Ability to work a flexible retail schedule
  • Six months experience with product service support or electronics troubleshooting
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent preferred
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
We take care of you (benefits/perks):

  • Competitive pay with commision sales plus base pay
  • Flexible Hours after initial training period
  • Ongoing training to grow your skills
About ubreakifix

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Shift:
  • 8 hour shift
Ability to commute/relocate:
  • Fayetteville, GA 30214: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person